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Remote Hospitality Jobs in Decatur, TX (NOW HIRING)

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Remote Hospitality information

See Decatur, TX salary details

$22.8K

$51.6K

$74.2K

How much do remote hospitality jobs pay per year?

As of Jun 3, 2026, the average yearly pay for remote hospitality in Decatur, TX is $51,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $61,700.00 per year, depending on experience, location, and employer.

What Are Remote Hospitality Jobs?

Remote hospitality jobs focus on the tourism industry. In this role, you may provide services for a client as they travel, such as booking flights and hotels, suggesting restaurants, or arranging for special services like chaperones for otherwise unaccompanied minors. Many remote hospitality professionals provide a wide variety of services to guests, arranging them through a virtual booking system. However, remote hospitality jobs may also require you to use telephones, faxes, or other technologies to contact and coordinate with others. Your company may allow you to work from home, but others may require you to work from a call center or similar environment. In this context, the word "remote" refers to supporting clients that you aren't meeting in-person.

What are the key skills and qualifications needed to thrive as a Remote Hospitality professional, and why are they important?

To thrive as a Remote Hospitality professional, you need strong customer service skills, attention to detail, and typically experience in the hospitality or service industry. Familiarity with property management systems (PMS), online booking platforms, and communication tools like email and chat software is essential. Excellent problem-solving abilities, cultural sensitivity, and clear virtual communication help you stand out in supporting guests remotely. These competencies ensure seamless guest experiences and maintain high service standards without face-to-face interaction.

What are some common challenges faced by professionals working in remote hospitality roles?

Professionals in remote hospitality often face challenges such as maintaining high levels of guest engagement and satisfaction without face-to-face contact, managing time zone differences, and adapting to various digital communication platforms. Building rapport with guests and team members remotely requires strong communication skills and proactive outreach. Additionally, troubleshooting guest concerns or coordinating with on-site staff from a distance can sometimes be complex, making flexibility and problem-solving essential. Despite these challenges, remote hospitality roles offer opportunities to develop digital customer service expertise and work with diverse teams from anywhere.

What is remote hospitality?

Remote hospitality refers to providing guest services and support in the hospitality industry, such as hotels, resorts, or vacation rentals, from a location outside the physical property. This can include roles like virtual concierges, remote reservation agents, or customer service representatives who assist guests via phone, email, or chat. The goal is to offer high-quality service and support to guests before, during, and after their stay, using digital tools and communication platforms. Remote hospitality jobs have become more common with advances in technology and the increased demand for flexible work arrangements.

What is the difference between Remote Hospitality vs Remote Customer Service?

AspectRemote HospitalityRemote Customer Service
Required CredentialsHospitality certifications, hospitality management experienceCustomer service training, communication skills
Work EnvironmentHotels, resorts, travel companies (remote roles)Call centers, online support platforms
Employer & Industry UsageHospitality industry, travel agenciesRetail, tech companies, service providers
Common Search & ComparisonYesYes

Remote Hospitality involves roles in the hospitality industry, often requiring specific certifications and experience, focusing on guest services and management remotely. Remote Customer Service covers support roles across various industries, emphasizing communication skills and customer satisfaction. While both are remote roles, they differ in industry focus, credentials, and work environment.

More about Remote Hospitality jobs
What are popular job titles related to Remote Hospitality jobs in Decatur, TX? For Remote Hospitality jobs in Decatur, TX, the most frequently searched job titles are:
What job categories do people searching Remote Hospitality jobs in Decatur, TX look for? The top searched job categories for Remote Hospitality jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Remote Hospitality jobs? Cities near Decatur, TX with the most Remote Hospitality job openings:
Remote Hospitality jobs near you
Infographic showing various Remote Hospitality job openings in Decatur, TX as of May 2026, with employment types broken down into 70% Full Time, 26% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $51,594 per year, or $24.8 per hour.
Customer Service Call Center Agent

Customer Service Call Center Agent

HCA Healthcare

Grapevine, TX • Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

HCA Healthcare rating

6.4

Company rating: 6.4 out of 10

Based on 2,181 frontline employees who took The Breakroom Quiz

629th of 864 rated healthcare providers

Job description

Schedule: Monday - Friday 1030am-8pm CST

Do you have the career opportunities as a Remote Customer Service Call Center Agent you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nation's leading provider of healthcare services, HCA Healthcare.

See what a day in the life is like for a Patient Customer Advisor, click the link below.

Day in the Life - Candace - Customer Service Rep

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Job Summary and Qualifications

The Customer Service Call Center Agent handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties to review account information, take appropriate actions in various systems to resolve inquiries, and secure payment on outstanding account balances. This role requires the ability to learn and work in multiple account systems/applications. 

In this role you will: 

  • Communicate with customers by phone or via digital media to obtain information needed to resolve inquiries in accordance with department policies and procedures 
  • Review patient account information in multiple systems, perform research as necessary, and take appropriate action to resolve patient inquiries and account balances 
  • Document patient inquiry and actions taken into the appropriate systems 
  • Update or add insurance information and/or patient demographic information and request rebill 
  • Work with patients and guarantors to secure payment on outstanding account balances using secured payment methods 
  • Escalate patient complaints to the appropriate individual/department based on the nature of the issue 
  • Create a positive patient experience through actively listening, understanding, ensuring timely resolution or escalation, communicating in a friendly manner, and handling patients with a consummately professional attitude 
  • Follow all Parallon Customer Service Organization (CSO) guidelines and policies  
  • Meet and maintain established departmental performance metrics for production and quality 
  • Adhere to all compliance guidelines 
  • Maintain working knowledge of workflow, systems, and tools used in the department 

Qualifications that you will need: 

  • Minimum one-year customer service experience required in a customer service, healthcare office, hospitality, retail sales, or client manager role  
  • Previous call center experience preferably in a healthcare environment preferred 
  • Ability to work a minimum of 90% of your day on the phone uninterrupted
Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Remote Customer Service Call Center Agent opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What HCA Healthcare employees say

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