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Remote Hospitality Management Jobs in Rochester, NY

Nexera

Entry Level Remote Insurance Sales

Rochester, NY · Remote

$1.5K - $3.2K/wk

Following up consistently and managing your own daily activity * Attending weekly virtual training ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Sales Role

Rochester, NY · Remote

$1.5K - $5.3K/wk

Year 5+: Lead a team, create passive income, work on your schedule Most of our managers and team ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Amteck, LLC

BIM Technician - Electrical

Henrietta, NY · On-site +1

This position is eligible to be fully remote or for work out of our Lexington, KY HQ or our ... Working closely with VDC project managers, engineers, supers and construction PMs to ensure ...

Sutherland

AVP - CDE - Insurance

Pittsford, NY · On-site +1

Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work ... Sutherland Healthcare Solutions is a leading provider of Health Information Management, Revenue ...

Sutherland

AVP - CDE - Insurance

Pittsford, NY · Remote

Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work ... Sutherland Healthcare Solutions is a leading provider of Health Information Management, Revenue ...

Sutherland

AVP- CDE P&C Insurance

Pittsford, NY · Remote

Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work ... This individual manages new revenue development and can lead complex multi-dimensional engagements ...

Paychex

Client Service Representative

West Henrietta, NY · Remote

$20 - $22/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come ...

All JobsHospitality Management JobsRemote Hospitality Management JobsRemote Hospitality Management Jobs in Rochester, NY

Remote Hospitality Management information

See Rochester, NY salary details

$25.2K

$56.9K

$81.9K

How much do remote hospitality management jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote hospitality management in Rochester, NY is $56,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $68,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in remote hospitality management, and how can they be addressed?

Professionals in remote hospitality management often face challenges such as maintaining team cohesion, ensuring consistent guest experiences across locations, and effectively managing operations from a distance. Overcoming these hurdles typically requires strong digital communication skills, regular virtual team meetings, and the use of cloud-based management tools to monitor performance and guest feedback. Building clear processes and fostering a culture of accountability are also essential for success in a remote setting.

What are the key skills and qualifications needed to thrive as a remote hospitality manager, and why are they important?

To thrive as a Remote Hospitality Manager, you need strong organizational skills, hospitality operations knowledge, and typically a degree in hospitality management or a related field. Familiarity with property management systems (PMS), reservation platforms, and online communication tools is essential. Excellent customer service, problem-solving, and remote team leadership skills set outstanding managers apart. These abilities ensure smooth operations, guest satisfaction, and effective team coordination across virtual environments.

What is remote hospitality management?

Remote hospitality management refers to overseeing and operating hospitality businesses, such as hotels, resorts, or vacation rentals, from a location outside of the physical property. This approach utilizes digital tools and software to manage reservations, guest communications, staff scheduling, and property maintenance remotely. It enables managers to monitor operations, address guest needs, and ensure service quality without being on-site. This model is becoming increasingly popular due to advancements in technology and the growing demand for flexible work environments in the hospitality industry.
What are popular job titles related to Remote Hospitality Management jobs in Rochester, NY? For Remote Hospitality Management jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Hospitality Management jobs in Rochester, NY look for? The top searched job categories for Remote Hospitality Management jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Hospitality Management jobs? Cities near Rochester, NY with the most Remote Hospitality Management job openings:
Remote Hospitality Management jobs near you
Infographic showing various Remote Hospitality Management job openings in Rochester, NY as of August 2026, with employment types broken down into 77% Full Time, 14% Part Time, and 9% Contract. Highlights an 22% In-person, and 78% Remote job distribution, with an average salary of $56,947 per year, or $27.4 per hour.

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Part-time

Re-posted 10 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Apply