Remote Helpdesk Jobs in Seneca, SC (NOW HIRING)

At Imagine Learning, we Empower Potential - in students, educators, and each other. As the leading provider of digital-first K-12 curriculum solutions, we're committed to igniting learning breakthroughs that spark curiosity, creativity, and confidence. Every day, our team designs innovative tools that help educators personalize instruction and engage students in meaningful ways. We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential. Together, we're reimagining what's possible and transforming education.

That same spirit of innovation and purpose drives our team culture. At Imagine Learning, you'll find opportunities for meaningful work, continuous growth, and connection with passionate colleagues who care deeply about making a difference. We celebrate collaboration, embrace change, and believe in lifelong learning - for our students and ourselves.

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S. and internationally. Most of our U.S.-based employees work from home or on a hybrid schedule at one of our office locations in Tempe, AZ (HQ), Austin, TX, Petaluma, CA, Rock Rapids, IA, or Bloomington, MN.

Imagine Your Impact.

The Virtual Instructor, Latin develops and implements educational strategies to at-risk students both individually and in small groups, promoting discipline, efficacy, and high standards for academic success. Using company provided curriculum and course content, the Virtual Instructor is responsible for assisting students academically with concept comprehension through live chat, phone, email, and virtual conferencing technology.

For more information on what it's like to work at Imagine Learning, including our culture, benefits, and products, visit us HERE.

To learn more about a typical applicant journey at Imagine Learning, click HERE.

Position Information: This is a regular, part-time hourly position, reporting to the Instructional Supervisor.

Compensation: Base pay is $22.00 per hour. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.

Location: In this US-based position your location will be remote.

Benefits: Imagine Learning provides a comprehensive benefits program to eligible employees, including

• 401k plan with a company match
• Paid holidays
• Paid sick leave
• Access to on-demand mental health resources
• Employee and social media referral bonuses
• A wide variety of professional development programs
• Work from home opportunities that foster work/life balance

Envision Your Experience.

In this role you'll have the opportunity to:

• Provide academic guidance and support for students enrolled in online courses.
• Support our Imagine Learning Virtual Academies (IL-accredited virtual schools). We are hiring virtual instructors in Latin. Roles range from substitute (5-10 hours/week) to part-time (up to 20 hours/week). Hours and compensation may vary based on enrollment.
• Part time employees maintain specified hours of active work and M-F daily availability between the hours of 7:00 am - 7:00 pm in the instructor's residential time zone. Part time hours are guided by seasonality, the number of enrollments, and assigned projects as needed.
• Check inbox and gradebook daily, performing the following minimal requirements:
• Respond to student emails and calls within 1 school day or by the next school day; grade assignments within 1 -3 school days, checkss course activity alerts daily; check for new students daily and sends welcome messaging within 1-2 school days of the course start date; issue course completion reports within 1 -3 school days of the course end date.
• Orient students to their coursework, clearly communicating virtual course participation requirements and enforcing academic integrity guidelines.
• Augment course content in the form of remediation, modification, and enrichment by choosing and implementing appropriate learning strategies.
• Grade assigned student work and enter grades into an online grade book in a timely manner, providing targeted, specific feedback to students.
• Conduct 1 to 1 tutoring sessions through web conferencing and virtual white board technologies.
• Implement the Edgenuity academic intervention and escalation procedures to support appropriate attendance, pacing, and content mastery throughout the duration of the course. 
• Effectively implement accommodations and modifications as required by individual education plans.
• Successfully complete the initial onboarding training and the annual Edgenuity virtual educator summer professional development.
• Contribute professional expertise to curriculum support and professional learning communities of peer Edgenuity educators.
• Communicate with parents, school administrators, and associated partnering clients as needed.
• Maintain active educator licenses, clearances, and required credentials.
• Respond to instructional leadership in a timely manner.
• Complete other duties as assigned.

Share Your Expertise.

Experience, education, and qualifications essential for success in this role, include:

• Fluency in written and spoken Latin.
• Valid teaching license, in at least one state, or tutoring experience is preferred. 
• Experience facilitating online courses is recommended although not required.
• Successful experience working with elementary and secondary at-risk students and students with special needs is preferred.
• Awareness of learner strengths to choose appropriate strategies for an enriched learning experience.
• Experience with using Genius SIS, Edgenuity and/or Odysseyware products and services is a plus.
• Highly motivated with excellent verbal and written communication, presentation and problem-solving skills.
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
• Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
• Willingness and ability to work flexible hours and remotely.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, online video chat and database software.
• Working knowledge of NetSuite preferred.
• Ability to provide a current Fingerprint Clearance Card or provide proof of application within 7 days (upon hire).

Our Commitment to Diversity, Equity, Inclusion, and Belonging.

Diversity and inclusivity strengthen our Imagine Learning team, enrich our lives, and help us design equitable educational experiences where learners see themselves and can also learn about people, cultures, experiences, and perspectives different from their own. Imagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year.

Imagine Learning is an Equal Opportunity Employer committed to providing equal employment and advancement opportunities to qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, sex (including pregnancy, childbirth, lactation, or related medical conditions), gender identity or expression, transgender status (including whether or not you are transitioning or have transitioned), sexual orientation, marital status, religion (including religion dress and grooming practices), age 40 and over, physical or mental disability, medical condition, genetic information (including results of genetic testing and characteristics), veteran and/or military status, or service in the military, and any other basis or status protected under applicable federal, state, or local laws. 

To all recruitment agencies: Imagine Learning does not accept agency resumes. Please do not submit candidates for consideration via our online application system, to Imagine Learning employees, or to any other organization location. Imagine Learning is not responsible for any fees related to unsolicited resumes.