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Remote Helpdesk Jobs in Owasso, OK (NOW HIRING)

Addison Group

Helpdesk Technician

Tulsa, OK · Remote

$20 - $24/hr

In this role, you'll provide day-to-day technical support to both office and remote employees, troubleshoot hardware and software issues, assist with workstation deployments, and help support an ...

ForgeFit

Remote Inside Sales Representative

Tulsa, OK · On-site +1

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... We're not just another distributor, we're a trusted partner in helping fitness facilities grow ...

ForgeFit

Remote Customer Service Specialist

Tulsa, OK · On-site +1

$15.50 - $20.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

ForgeFit

Remote Customer Service Specialist

Broken Arrow, OK · On-site +1

$15 - $19.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

The Hiring Platform

Remote Customer Representative

Tulsa, OK · Remote

$14.50 - $19.75/hr

Previous customer-facing experience is helpful but not required Benefits * 100% remote environment * Structured onboarding * Training and continuing education * Access to online tools and resources

New

Promoted2

Remote Insurance Agent

Tulsa, OK · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... About the Company We're a national financial services organization helping families achieve ...

HMG Careers

Sales Coordinator Remote

Vera, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Haskell, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Chouteau, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Representative Remote

Tulsa, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Coweta, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Fair Oaks, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Adair, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Verdigris, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Tulsa, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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Remote Helpdesk information

See Owasso, OK salary details

$10

$19

$28

How much do remote helpdesk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote helpdesk in Owasso, OK is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.02 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What job categories do people searching Remote Helpdesk jobs in Owasso, OK look for?

The top searched job categories for Remote Helpdesk jobs in Owasso, OK are:

What cities near Owasso, OK are hiring for Remote Helpdesk jobs?

Cities near Owasso, OK with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Owasso, OK as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $40,874 per year, or $19.7 per hour.

Helpdesk Technician

Addison Group

Tulsa, OK • Remote

$20 - $24/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

Job Title: Helpdesk Technician

Industry: Oil & Gas

Location: Tulsa, OK

Assignment Type: Direct Hire

Pay: $20-24/hr

Work Schedule: Monday-Friday, 8am-5pm

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company: Our client is a privately held company in the energy services industry with a long-standing reputation for operational excellence. Headquartered in Tulsa, they operate across multiple states and have an IT team that supports both office staff and field-based operations.

Job Description: A growing Oklahoma-based organization is seeking an IT Support Technician to join its small, collaborative IT team. This is an excellent opportunity for someone early in their IT career who enjoys hands-on technical support and wants to make a direct impact across the organization.

In this role, you'll provide day-to-day technical support to both office and remote employees, troubleshoot hardware and software issues, assist with workstation deployments, and help support an upcoming office relocation. You'll work closely with the Director of IT and gain exposure to a wide range of technologies in a fast-paced environment.

Key Responsibilities:

  • Serve as the first point of contact for end-user technical support via phone, email, remote support, and in person
  • Troubleshoot and resolve hardware, software, printer, and connectivity issues
  • Support Windows workstations, Microsoft Office applications, and user devices
  • Perform Active Directory administration, including password resets, account unlocks, and user account maintenance
  • Install, configure, deploy, and maintain desktops, laptops, printers, and peripherals
  • Assist with workstation setup, equipment moves, and office relocation activities
  • Support employee onboarding and offboarding, including equipment provisioning and account setup
  • Document support activities and maintain IT knowledge base articles
  • Escalate complex technical issues to senior IT staff when appropriate
  • Provide occasional support to remote users and field personnel

Qualifications:

  • 1–3 years of IT support, help desk, desktop support, or related experience
  • Experience supporting Windows operating systems and Microsoft Office applications
  • Working knowledge of Active Directory, including user account administration
  • Experience with desktop, laptop, printer, and peripheral setup and troubleshooting
  • Strong customer service, communication, and problem-solving skills
  • Ability to prioritize multiple support requests in a fast-paced environment
  • Willingness to learn new technologies and take on a variety of technical responsibilities
  • Ability to lift and move computer equipment up to 40 pounds