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Remote Helpdesk Support Jobs in Sumter, SC (NOW HIRING)

Air National Guard Units

HR SPEC (MILITARY)

Eastover, SC · On-site +1

$61K - $80K/yr

Learn more about this agency Duties Help This position is located in the Military Personnel Flight ... The position is a remote from the Human Resources Office (HRO) and embedded within the Military ...

micro1 AI

AI Trainer - Microbiology Expert

Columbia, SC · Remote

$70 - $90/hr

Remote micro1 is engaging Microbiologists to contribute their scientific expertise to a unique ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

TSMG

AI/ML Data Contributor

Columbia, SC · Remote

In this role, you will participate in tasks that help improve machine learning models, including ... Participate in remote assignments or attend on-site sessions when required * Follow project ...

TSMG

AI/ML Data Contributor

Columbia, SC · Remote

In this role, you will participate in tasks that help improve machine learning models, including ... Participate in remote assignments or attend on-site sessions when required * Follow project ...

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All JobsHelpdesk Support JobsRemote Helpdesk Support JobsRemote Helpdesk Support Jobs in Sumter, SC

Remote Helpdesk Support information

See Sumter, SC salary details

$11

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How much do remote helpdesk support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote helpdesk support in Sumter, SC is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What are some common challenges remote helpdesk support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

What is a remote helpdesk support?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

What are the key skills and qualifications needed to thrive as a remote helpdesk support?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.
What are popular job titles related to Remote Helpdesk Support jobs in Sumter, SC? For Remote Helpdesk Support jobs in Sumter, SC, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk Support jobs in Sumter, SC look for? The top searched job categories for Remote Helpdesk Support jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Remote Helpdesk Support jobs? Cities near Sumter, SC with the most Remote Helpdesk Support job openings:
Remote Helpdesk Support jobs near you
Infographic showing various Remote Helpdesk Support job openings in Sumter, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,884 per year, or $20.6 per hour.

Remote Sales Rep- FT/PT No experience necessary

The Furnari Group

Eastover, SC • On-site, Remote

Other

Life

Re-posted 5 days ago

Job description

The Furnari Group is seeking a driven and coachable individual! You will become your own boss in this expanding market and can work FULL TIME OR PART TIME.
We train agents to distribute our Living Benefits Life Insurance in their local communities. This is a revolutionary type of life insurance that offers access to death benefits without having to die.
What's in it for you?
• This is a 100% commission-based business so there is NO CAP on your income
• We have the platform (coaching, training and support) in place
• You are IN CONTROL of your income and raises every 2 months based on production
• Free Pre Licensing life insurance course
• Remote work
• We already have the platform (coaching, training and support) in place
• Zoom Training Calls 3x a week
• Training website for new agents
• In Person Training Bootcamps
• Direct Mentorship and Training from a Top Manager
What we do:
• We offer a revolutionary type of life insurance called living benefit life insurance that offers access to your death benefit without having to die. This new type of life insurance is the industries best kept secret.
• We train people to distribute this product in their local communities. We have exclusive, highly qualified, direct mail leads available to all agents who wish to participate in our lead program. NO COLD calling necessary. No limits on lead distribution. We can also train you to sell this product without using the lead program.
• Out of the 800+ insurance carriers in America, we work exclusively with the few top rated carriers that offer the living benefit products such as Mutual of Omaha, Transamerica, Foresters Financial, Americo, AIG etc. Only a small handful of companies offer these products and we partner with most of them. This puts us in a uniquely competitive position and affords our agents the ability to close deals with ease. No need to be pushy. Best of all, these products are offered at the same rate or less than regular life insurance!
Represent multiple carriers
Qualifications:
• Must have or be willing to obtain life insurance license (Discounted pre-licensing course $200 value)
• Be personable and have a willingness to serve your clients
• Be willing to utilize our system with help from top managers

Apply