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Remote Helpdesk Support Jobs in Naples, FL (NOW HIRING)

Financial Consultant (Remote Eligible)

Naples, FL ยท On-site +1

$55K - $76K/yr

Chart your own path and grow your career while helping more customers achieve financial freedom ... support to our customers at key life moments. Our Workplace Planning Consultants provide guidance ...

Audit/Tax Senior

Naples, FL ยท On-site +1

$76K - $93K/yr

... and supported, we invite you to explore this exciting opportunity with us. Position Summary ... Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ...

Marketing Specialist (Onsite)

Estero, FL ยท On-site +1

$55K - $65K/yr

We care deeply about building a company where smart, driven individuals can grow, feel supported ... We're building the opposite of that, and we need a Marketing Specialist to help make sure our ...

Tax Senior

Naples, FL ยท On-site +1

... and supported, we invite you to explore this exciting opportunity with us. Position Summary ... Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ...

Support CDBG-DR consulting engagements, including planning, execution, and delivery * Support ... Use knowledge and experience to help determine method of program implementation and program design

Support clients in maintaining compliance with the Universal Notice, Stafford Act, 24 CFR 570, 2 ... Use knowledge and experience to help determine method of program implementation and program design

Join our talented team at a global medical device company focused on Helping Surgeons Treat Their ... Complete central, remote, and on-site monitoring reports and follow-up letters * Complete ...

Tax Manager

Naples, FL ยท On-site +1

$104K - $137K/yr

... and supported, we invite you to explore this exciting opportunity with us. Position Summary ... Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ...

Showing results 21-40

Remote Helpdesk Support information

See Naples, FL salary details

$11

$21

$31

How much do remote helpdesk support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote helpdesk support in Naples, FL is $21.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.47 per hour, depending on experience, location, and employer.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What are some common challenges remote helpdesk support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

What is a remote helpdesk support?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

What are the key skills and qualifications needed to thrive as a remote helpdesk support?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.
What are popular job titles related to Remote Helpdesk Support jobs in Naples, FL? For Remote Helpdesk Support jobs in Naples, FL, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk Support jobs in Naples, FL look for? The top searched job categories for Remote Helpdesk Support jobs in Naples, FL are:
What cities near Naples, FL are hiring for Remote Helpdesk Support jobs? Cities near Naples, FL with the most Remote Helpdesk Support job openings:

Licensed Mental Health Professional (LPC/LMFT/LCSW/LMHC) - Naples, FL (REMOTE)

OptiMindHealth

Naples, FL โ€ข Remote

$62K - $80K/yr

Full-time, Part-time

Medical, Retirement, PTO

Re-posted 5 days ago


Job description

Licensed Mental Health Professional (LCSW/LMFT/LPC/LMHC) 62K-80K/yr

FLSA Status: Exempt

Salary:

62K - 80K+

Position Requirement: Remote Full-Time and Part-time Positions Available

If you are looking for a new opportunity to grow with a clinician founded and clinician led organization, look no further! As an authentic, unique, and skilled counselor, you have a plethora of options when it comes to work. Hospitals, community clinics, investment bank funded group practice startups, state agencies, and more.

At OptiMindHealth, we continuously strive to provide consistent, high-quality care and expand the reach of mental health care services in our communities. Unfortunately, the need often outpaces the services available to those we serve and only adds to the current mental health crisis in our nation. To combat this crisis and further our mission, we need more compassionate and skilled clinicians to join our cause. We are not interested in the burnt-out clinician that no longer finds meaning in their work and is just going through the motions; we are seeking people with a passion to provide excellent care, and the belief that we, together, can make a difference. If that's you, then you're in the right place!

Our approach with our team is simple, we take care of you, the clinician, so you can take care of patients. How do we do that? By investing in your growth, supporting you financially, holistically, and professionally, while being flexible regarding your personal needs and goals. The work we do with patients is hard enough and over the years we have found that our team often does their best work when the administrative burdens are taken off their plate and they are able to be fully present with their patients. Our administrative support team handles all non-clinical tasks so that you don't have to think about anything except focusing on your patients.

Why bother with the endless administrative burdens and isolation of private practice? Use your highly trained interpersonal skills to change the culture around mental health care, decrease stigma, and help people who need you, while being supported by an experienced multi-disciplinary team of clinicians. Let us take care of the rest!

Want to work part time? No problem. Want to do group therapy? Sure! Want to do long-term psychodynamic psychotherapy with all of your clients? We do it every day. Interested in treating couples? We can make that happen. Basically, what we are saying is that whatever outpatient care you are interested in providing, we can surely accommodate you. We know you have exceptional skills; we want you to be part of our team.

The perfect candidate will share our passion for improving and expanding access to high quality mental health care and will thrive in a culture that emphasizes creativity, authenticity, humor, compassion, acceptance, and determination. Telehealth or onsite, we support your authentic and unique growth trajectory, while being yourself and having some fun!

We prioritize the clinician's experience by offering excellent compensation, benefits, training/supervision, and flexibility. Whether you're working from home or in one of our physical offices, if you're doing it during your scheduled work hours, you're getting paid for it. Our compensation packages include:

  • Starting Salary range: $62,000.00 - $80,000.00 per year.
  • 401K with maximum employee matching.
  • Health care benefits.
  • Generous paid vacation and sick leave time.
  • Paid administrative time for consultation, supervision, and documentation.
  • Full administrative support.

Here are a few extra perks our team loves:

  • Paid supervision, clinical rounds, and administrative time.
  • Customized schedules within available clinic hours.
  • Hybrid work environment if desired: Telehealth and/or in-person (in select locations).
  • Muti-disciplinary team approach to treatment.
  • Incredible administrative support team.
  • Company leadership that understands the practice of mental healthcare.
  • Inclusive, socially responsible, client focused leadership.
  • We are not a franchise or a big investor-backed company.
  • And most importantly, clinician-led and clinician-FOCUSED!

We know what it's like to work in an organization led by businesspeople instead of clinicians. We, on the other hand, have organically grown as a socially responsible company that started as a single provider on a mission to destigmatize and broaden the reach of mental health care, to an integrated and holistic group of exceptional providers with diverse backgrounds working toward that mission. We are fortunate to have significantly increased the reach of mental health care services in our communities, and look forward to continuing to provide consistent, high-quality care to those we serve for many years to come.

We will rely on your expertise to:

  • Evaluate mental health conditions, diagnose, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy.
  • Provide excellent care for clients and collaborate with a dynamic team to further the mission of filling gaps in our community.
  • Utilize creativity in interventions to help clients achieve and exceed goals.
  • Prepare and submit individual documentation for each session per company guidelines and protocol.
  • For Full-Time status, clinicians must maintain at least 32 available hours for patient care per week.
  • Coordinate services with other care providers, families, work personnel, medical personnel, other OptiMindHealth staff, and school staff as needed.
  • Attend and participate in all clinical staff meetings and trainings.

Qualifications and Skill for This Positions:

  • Master's degree in one of the behavioral sciences or related fields from an accredited college/university.
  • Full, current, unrestricted license to practice independently (LMHC, LCSW, LMFT) is required.
  • Experience with electronic health records and completing clinical documentation.
  • Effective written and verbal communication skills.
  • Experience and willingness to work collaboratively and creatively to meet necessary deadlines.
  • Comfort and familiarity working with clients with a diverse range of problems or concerns.
  • Ability to pass a background check in a way that confirms to us you can provide safe care.
  • Demonstrate and model stable and appropriate boundaries with clients.

Additionally Valuable (but not essential) Qualifications for This Position:

  • Experience working in community, group, or private practice mental health.
  • Currently paneled or credentialed with insurance network.
  • Multilingual or bilingual proficiency.
  • Specialty area of practice.

We can't wait to hear your story and look forward to sharing ours!

The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job's responsibilities/tasks may be modified and/or expanded over time. OMH will inform the employee when changes in the respective job description are made.


OptiMindHealth logo

About OptiMindHealth

Sourced by ZipRecruiter

OptiMindHealth is an esteemed company situated in Boston, MA, US operating within the healthcare sector. The company focuses on providing high-quality mental health services promoting optimal brain health and well-being. Founded by a passionate team of mental health professionals, OptiMindHealth was established with the mission to bring together science and compassion for the treatment of mental health disorders. They believe in relieving suffering, restoring function, and renewing hope for their patients, thereby accelerating the acceptance of mental health.

Industry

Offices of mental health practitioners

Company size

11 - 50 Employees

Headquarters location

Boston, MA, US

Year founded

2008