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Remote Helpdesk Support Jobs in Manhattan, KS (NOW HIRING)

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Remote Helpdesk Support information

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How much do remote helpdesk support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote helpdesk support in Manhattan, KS is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.98 per hour, depending on experience, location, and employer.

What is a remote helpdesk support?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

What are the key skills and qualifications needed to thrive as a remote helpdesk support?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.

What are some common challenges remote helpdesk support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What job categories do people searching Remote Helpdesk Support jobs in Manhattan, KS look for?

The top searched job categories for Remote Helpdesk Support jobs in Manhattan, KS are:

Infographic showing various Remote Helpdesk Support job openings in Manhattan, KS as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,636 per year, or $20.5 per hour.

Licensed Clinical Social Worker (LCSW) - Full-Time Remote Opportunity

Company Confidential

Manhattan, KS โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our team as a full-time mental health therapist. In this remote role, you will play a critical part in providing exceptional mental health services to clients, ensuring they receive the integrated support they need to thrive.

About the Organization

Located in Manhattan, Kansas, Gotham Enterprises Ltd is a renowned community health clinic committed to providing comprehensive mental health care for individuals of all ages. We pride ourselves on our multidisciplinary approach, bringing together specialists from various fields to offer tailored treatments that encompass pharmacotherapy, psychotherapy, and psychosocial interventions. Our focus is on fostering patient well-being through evidence-based practices and a supportive, compassionate environment.

Work Environment

This position will operate within a remote work format, allowing for flexibility and work-life balance while still engaging with a passionate team of professionals dedicated to mental health care. You will be equipped with the necessary digital tools and resources to effectively connect with clients and collaborate with other healthcare providers. As a full-time member of the team, you are expected to work a rotating schedule that may include evenings and weekends to accommodate patient needs.

Key Responsibilities
  • Conduct thorough psychosocial assessments to establish each patientโ€™s mental health status, identifying strengths, challenges, and support needs.
  • Deliver evidence-based therapeutic modalities, including cognitive-behavioral therapy and dialectical behavior therapy, tailored to individual client situations.
  • Collaborate closely with psychiatrists, nurses, and other healthcare professionals to ensure seamless integration of care across discipline lines.
  • Educate clients and their families about diagnoses, treatment options, and medications to empower informed decision-making.
  • Provide individual, group, and family therapy sessions utilizing best practices to address a variety of mental health concerns.
  • Create and implement personalized treatment plans in collaboration with the care team, reflecting patient goals and preferences.
  • Act as an advocate for patients within the mental health system, helping them navigate challenges and ensuring their rights are upheld.
  • Facilitate therapeutic groups and psychoeducation sessions to promote understanding and skills development among clients facing mental health challenges.
Patient Population / Client Focus

Our clinic serves a diverse population, including individuals facing mood disorders, anxiety disorders, psychosis, and substance use issues. Our commitment to addressing the unique needs of each client is reflected in our personalized treatment approaches. You will be instrumental in assisting patients of varying ages and backgrounds as they work towards recovery and improved mental health outcomes.

Qualifications
  • A Masterโ€™s degree in Social Work from an accredited institution is required.
  • An active state license as a Licensed Clinical Social Worker (LCSW) is essential for this role.
  • Strong understanding of mental health disorders, various treatment modalities, and crisis intervention techniques is necessary.
  • Ability to work collaboratively in a multidisciplinary team setting and communicate effectively with both colleagues and clients.
Preferred Experience
  • A minimum of 2 years of clinical experience in mental health counseling is preferred, showcasing direct work with relevant populations.
  • Demonstrated expertise in evidence-based therapeutic practices will distinguish strong candidates.
  • Familiarity with telehealth platforms and electronic health record systems would be advantageous in this remote position.
Compensation and Benefits

The salary for this position ranges from USD 80,000 to 100,000 annually, depending on experience and qualifications. As part of our commitment to employee wellness and satisfaction, we offer a robust benefits package, which includes:

  • Comprehensive health insurance options with medical, dental, and vision coverage.
  • Retirement plans with employer matching contributions, promoting financial security.
  • Generous paid time off and flexible scheduling to support a healthy work-life balance.
  • Ongoing professional development opportunities to enhance skills and foster career growth.
  • Additionally, a sign-on bonus may be considered for qualified candidates.
Career Growth Opportunities

At Gotham Enterprises Ltd, we believe in investing in our team members. You will have access to training, workshops, and conferences that enrich your skills and expand your professional scope. We encourage career advancement within our organization, providing pathways to leadership or specialization roles as you progress in your career.

Why Join Our Team

Joining Gotham Enterprises Ltd means becoming part of a passionate and skilled team dedicated to transforming mental health care. You will have the opportunity to make a meaningful impact on patients' lives while receiving the support you need to thrive professionally. Our commitment to innovation, collaboration, and a holistic approach to care sets us apart, and we welcome you to contribute your expertise to our mission.

Application Information

If you are ready to take the next step in your career as a Licensed Clinical Social Worker and make a difference in the lives of others, we encourage you to apply today and become a valued member of our team. Your journey in mental health starts here!