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Remote Help Desk Jobs in Alsip, IL (NOW HIRING)

United States/Remote Reporting To: District Service Manager Compensation: $22.48 - $27.00 / hour ... However, this position is not intended for IT or help desk professionals. REQUIRED SKILLS AND ...

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...

Help facilitate the renewal of existing cases by management of claim reviews and service level ... desk role requiring extended sitting and computer work. WORK ENVIRONMENT * Remote Here at Allied ...

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...

Associate Client Executive

Chicago, IL · On-site +1

$72K - $75K/yr

Help facilitate the renewal of existing cases by managing claim reviews, stop loss marketing, and ... desk role requiring extended periods of sitting and computer work. WORK ENVIROMENT * Remote Here at ...

Data Analyst - Data Ops

Chicago, IL · On-site +1

$50K - $55K/yr

... helping define timelines, coordinating internal resources, participating in project meetings, and ... This is a standard desk role requiring extended sitting and computer work. WORK ENVIROMENT * Remote ...

Showing results 21-40

Remote Help Desk information

See Alsip, IL salary details

$12

$23

$34

How much do remote help desk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote help desk in Alsip, IL is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.44 per hour, depending on experience, location, and employer.

What is a remote help desk?

Remote Help Desk jobs involve providing technical support and assistance to users over the phone, chat, or email from a remote location. Professionals in this role help resolve hardware, software, and network issues, often using remote access tools to diagnose and fix problems. They serve as the first point of contact for customers or employees needing IT support. Remote Help Desk technicians must possess strong communication skills and a solid understanding of computer systems, software, and troubleshooting techniques.

What are the key skills and qualifications needed to thrive as a remote help desk professional?

To thrive as a Remote Help Desk professional, you need strong technical troubleshooting abilities, knowledge of common operating systems, and typically a background in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and communication platforms is essential. Exceptional customer service, patience, and clear verbal and written communication skills make someone stand out in this role. These skills are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations from a remote setting.

What are some common challenges faced by remote help desk professionals and how can they be managed?

Remote Help Desk professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining high levels of customer satisfaction. To address these, it's important to develop strong problem-solving skills, utilize remote support tools effectively, and establish clear communication channels with both users and team members. Proactively documenting solutions and staying updated on the latest software and security protocols can also help manage these challenges and ensure efficient support.

What is the difference between Remote Help Desk vs Remote Technical Support Specialist?

AspectRemote Help DeskRemote Technical Support Specialist
CredentialsCompTIA A+, Microsoft Certified, or similarCompTIA A+, Network+, Microsoft certifications
Work EnvironmentCustomer service-focused, troubleshooting hardware/software issuesTechnical problem-solving, advanced diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, software companies, tech vendors
Search & Comparison IntentDifferences, roles, responsibilitiesSkills, certifications, job duties

Remote Help Desk and Remote Technical Support Specialist roles both involve assisting users remotely with technical issues. The Help Desk typically handles basic troubleshooting and customer service, while the Technical Support Specialist deals with more complex technical problems. Both require similar certifications and work environments, but the Technical Support role often involves deeper technical knowledge and diagnostics.

What are the most commonly searched types of Help Desk jobs in Alsip, IL?

The most popular types of Help Desk jobs in Alsip, IL are:

What are popular job titles related to Remote Help Desk jobs in Alsip, IL?

For Remote Help Desk jobs in Alsip, IL, the most frequently searched job titles are:

What cities near Alsip, IL are hiring for Remote Help Desk jobs?

Cities near Alsip, IL with the most Remote Help Desk job openings:

Infographic showing various Remote Help Desk job openings in Alsip, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $49,020 per year, or $23.6 per hour.

Revenue Analyst, Self-Funded Health Plans (Remote)

Allied Benefit Systems

Chicago, IL • Remote

Full-time

Medical, Dental, Vision, Life, PTO

Posted 2 days ago

New


Allied Benefit Systems rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

108th of 495 rated business services


Job description

POSITION SUMMARY

The Revenue Analyst supports Allied's strategic and financial objectives by assisting in the analysis of current and historical claims data for prospective/current client engagements.

ESSENTIAL FUNCTIONS

  • Assist in the analysis of claim data to provide insights into prospective/current client health plans. Support the sales/retention and marketing teams with data-driven information to facilitate client acquisition strategies.
  • Help in reviewing and preparing new/renewal business proposals, aiming for competitive and accurate pricing of Allied's products and services. Gain an understanding of Allied product offerings.
  • Support the strategic placement of stop loss coverage under the guidance of more senior team members, helping to ensure optimal risk management and financial protection for Allied and its prospects/current clients.
  • Assist in the negotiation process of new business prospects/renewal clients and manage relationships with vendor partners under supervision, contributing to enhanced service offerings and operational excellence.
  • Support network analysis for new business prospects/current clients and partake in collaborative efforts with stop-loss partners for pricing strategies. Support the Sales Executive/Client Executive in sales/retention and marketing calls, helping to foster strategic external and cross-departmental relationships.
  • Engage in ongoing learning in group medical stop loss reinsurance and underwriting principles, to support and eventually lead strategic client engagements.
  • Other duties as assigned.

EDUCATION

  • Bachelor's degree or equivalent work experience required.

EXPERIENCE AND SKILLS

  • 1-3 years of experience in an analytical role required (e.g., data analyst, financial analyst, business analyst).
  • Some familiarity with Group Health Insurance and/or Stop Loss experience is advantageous but not required.
  • Medical Stop Loss Underwriting experience a plus.
  • Microsoft Access experience a plus.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to work within a team and a collaborative environment.
  • Ability to self-audit.
  • Moderate experience with Microsoft Office Suite (Word, Excel, PowerPoint, and Dynamics).

POSITION COMPETENCIES

  • Accountability
  • Analytical Thinking
  • Collaboration
  • Communication
  • Customer Focus
  • Functional Expertise
  • Initiative

PHYSICAL DEMANDS

  • This is standard desk role requiring extended periods of sitting and computer work.

WORK ENVIRONMENT

  • Remote

Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.

Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.


What Allied Benefit Systems employees say

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