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Remote Help Desk Jobs in Idaho (NOW HIRING)

... remote work set up more comfortable, for continuing education classes, a plant for your desk ... Use analytics tools to develop reports to help determine long-term social media strategy and needs ...

... helping others truly make an impact. As an Inside Sales Representative at Liberty Mutual, you'll ... dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a ...

You'll bring a competitive, goal-driven mindset while keeping things helpful, human, and ... remote work set up more comfortable, for continuing education classes, a plant for your desk ...

Senior DevOps Engineer

Post Falls, ID · On-site +1

$140K - $170K/yr

... remote work set up more comfortable, for continuing education classes, a plant for your desk ... Be an automation advocate: you're passionate about finding ways to help speed up development ...

Our Site Reliability Engineer should help keep our systems steady, secure, and running like a well ... remote work set up more comfortable, for continuing education classes, a plant for your desk ...

... remote work set up more comfortable, for continuing education classes, a plant for your desk ... Manage community: reply to comments, surface feedback, maintain a tone that's helpful, witty, and ...

Front-End Web Developer

Post Falls, ID · On-site +1

$90K - $95K/yr

... help build, optimize, and maintain our web applications. This is a remote position, but if you're ... your desk, coffee for your coworker, a massage for yourself... really, whatever * Open concept ...

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Remote Help Desk information

See Idaho salary details

$11

$21

$31

How much do remote help desk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote help desk in Idaho is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Remote Help Desk vs Remote Technical Support Specialist?

AspectRemote Help DeskRemote Technical Support Specialist
CredentialsCompTIA A+, Microsoft Certified, or similarCompTIA A+, Network+, Microsoft certifications
Work EnvironmentCustomer service-focused, troubleshooting hardware/software issuesTechnical problem-solving, advanced diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, software companies, tech vendors
Search & Comparison IntentDifferences, roles, responsibilitiesSkills, certifications, job duties

Remote Help Desk and Remote Technical Support Specialist roles both involve assisting users remotely with technical issues. The Help Desk typically handles basic troubleshooting and customer service, while the Technical Support Specialist deals with more complex technical problems. Both require similar certifications and work environments, but the Technical Support role often involves deeper technical knowledge and diagnostics.

What are the key skills and qualifications needed to thrive as a remote help desk professional?

To thrive as a Remote Help Desk professional, you need strong technical troubleshooting abilities, knowledge of common operating systems, and typically a background in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and communication platforms is essential. Exceptional customer service, patience, and clear verbal and written communication skills make someone stand out in this role. These skills are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations from a remote setting.

What are some common challenges faced by remote help desk professionals and how can they be managed?

Remote Help Desk professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining high levels of customer satisfaction. To address these, it's important to develop strong problem-solving skills, utilize remote support tools effectively, and establish clear communication channels with both users and team members. Proactively documenting solutions and staying updated on the latest software and security protocols can also help manage these challenges and ensure efficient support.

What is a remote help desk?

Remote Help Desk jobs involve providing technical support and assistance to users over the phone, chat, or email from a remote location. Professionals in this role help resolve hardware, software, and network issues, often using remote access tools to diagnose and fix problems. They serve as the first point of contact for customers or employees needing IT support. Remote Help Desk technicians must possess strong communication skills and a solid understanding of computer systems, software, and troubleshooting techniques.
What are the most commonly searched types of Help Desk jobs in Idaho? The most popular types of Help Desk jobs in Idaho are:
What are popular job titles related to Remote Help Desk jobs in Idaho? For Remote Help Desk jobs in Idaho, the most frequently searched job titles are:
What cities in Idaho are hiring for Remote Help Desk jobs? Cities in Idaho with the most Remote Help Desk job openings:
Infographic showing various Remote Help Desk job openings in Idaho as of August 2026, with employment types broken down into 100% Full Time. Highlights an 14% In-person, and 86% Remote job distribution, with an average salary of $45,308 per year, or $21.8 per hour.

Part Time - Physical Fitness, Athletics, and Wellness - Control Desk

The Pennsylvania State University

Dubois, ID • On-site, Remote

$13.25 - $17/hr

Part-time

Re-posted 10 days ago


Job description

APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Penn State DuBois is accpeting applications for part-time Control Desk workers.

The individual at the Control Desk is responsible for ensuring each person who enters the Physical Fitness, Athletics, and Wellness (PAW) Center swipes their valid Penn State University ID card to gain access.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.

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PA State Labor Law Poster

Penn State Policies

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Pennsylvania State University logo

About Pennsylvania State University

Sourced by ZipRecruiter

Pennsylvania State University, often referred to as Penn State, is a major, public, research-intensive university located in University Park, PA, US. This esteemed institution serves as an important player within the education industry, offering a plethora of academic programs across various disciplines. The university was founded in 1855 with the mission to provide quality education, advanced research, and service to society. Penn State holds firmly to values of integrity, respect, and excellence, fostering a diverse and inclusive community. The university is renowned for its research productivity and its high-ranking programs in areas like engineering, business, and education. One notable achievement of the institution is its designation as a "R1: Doctoral Universities – Very high research activity," demonstrating its commitment to scholarship and discovery.

Industry

Education

Company size

11 - 50 Employees

Headquarters location

University Park, PA, US

Year founded

1855

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