Help Desk Support Engineer
FL · Remote
SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... Experience providing remote desktop support. * Experience supporting incident response activities.
FL · Remote
SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... Experience providing remote desktop support. * Experience supporting incident response activities.
FL · Remote
SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... Experience providing remote desktop support. * Experience supporting incident response activities.
$21 - $28.75/hr
IT Support Consultant (Remote - Denver, CO Residents Only) Qualifications * Bachelor's degree or equivalent professional experience * Strong background in: * Help Desk / IT Support * Customer Support ...
$21 - $28.75/hr
IT Support Consultant (Remote - Denver, CO Residents Only) Qualifications * Bachelor's degree or equivalent professional experience * Strong background in: * Help Desk / IT Support * Customer Support ...
$18 - $23/hr
Remote * Work Type: Remote * Shift: First * Referral Eligibility: Eligible * U.S. Citizenship Required? Yes Position Summary Base-2 Solutions is seeking a Help Desk Representative to support ...
$18 - $23/hr
Remote * Work Type: Remote * Shift: First * Referral Eligibility: Eligible * U.S. Citizenship Required? Yes Position Summary Base-2 Solutions is seeking a Help Desk Representative to support ...
$99K - $164K/yr
General information Requisition # R67386 Locations USA-Remote Work Posting Date 04/29/2026 Security ... The Help Desk Support Services professional will leverage their strong technical background and ...
$99K - $164K/yr
General information Requisition # R67386 Locations USA-Remote Work Posting Date 04/29/2026 Security ... The Help Desk Support Services professional will leverage their strong technical background and ...
San Francisco, CA · On-site +1
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... Remote User setup/support/troubleshooting - End-user training - Creation of procedural ...
San Francisco, CA · On-site +1
$40K - $80K/yr
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior ... Remote User setup/support/troubleshooting - End-user training - Creation of procedural ...
Ashburn, VA · Remote
$61K - $64K/yr
Tier II Help Desk (ACE) Support Specialist Position Summary Provide 24/7/365 Tier II technical ... Deliver bilingual customer support (English/Spanish) in a 24/7/365 operational environment.
Quick apply
Ashburn, VA · Remote
$61K - $64K/yr
Tier II Help Desk (ACE) Support Specialist Position Summary Provide 24/7/365 Tier II technical ... Deliver bilingual customer support (English/Spanish) in a 24/7/365 operational environment.
$18 - $23/hr
This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
$18 - $23/hr
This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
Orlando, FL · Remote
$52K - $55K/yr
Tier II Help Desk Support Specialist Position Summary Provide 24/7/365 Tier II technical support ... Deliver bilingual customer support (English/Spanish) in a 24/7/365 operational environment.
Quick apply
Orlando, FL · Remote
$52K - $55K/yr
Tier II Help Desk Support Specialist Position Summary Provide 24/7/365 Tier II technical support ... Deliver bilingual customer support (English/Spanish) in a 24/7/365 operational environment.
$17.50 - $22.50/hr
This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
$17.50 - $22.50/hr
This position is fully remote (work from home). Important: You must complete assessments ... Experience with help desk ticketing software such as ServiceNow, SolarWinds, or ZenDesk.
Help Desk Escalation Coordinator Position Overview Premier Enterprise Solutions is seeking a Help ... Remote, supporting USAID OIG Washington, D.C. Salary will be based on experience and technical ...
Quick apply
Help Desk Escalation Coordinator Position Overview Premier Enterprise Solutions is seeking a Help ... Remote, supporting USAID OIG Washington, D.C. Salary will be based on experience and technical ...
Denver, CO · Remote
$20 - $25/hr
IT Support Consultant (Remote - Denver, CO Residents Only) Qualifications * Bachelor's degree or equivalent professional experience * Strong background in: * Help Desk / IT Support * Customer Support ...
Quick apply
Denver, CO · Remote
$20 - $25/hr
IT Support Consultant (Remote - Denver, CO Residents Only) Qualifications * Bachelor's degree or equivalent professional experience * Strong background in: * Help Desk / IT Support * Customer Support ...
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location ... Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ...
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location ... Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ...
Mount Laurel, NJ · On-site +1
$70K - $85K/yr
The Wireless Help Desk Manager oversees our Tier 1 Support Specialists, who are responsible for ... This is a fully remote position with occassional in-office requirements. For payroll and tax ...
Mount Laurel, NJ · On-site +1
$70K - $85K/yr
The Wireless Help Desk Manager oversees our Tier 1 Support Specialists, who are responsible for ... This is a fully remote position with occassional in-office requirements. For payroll and tax ...
$21 - $28.75/hr
ICONMA is a company seeking an OSS Help Desk Phone Analyst for their Richmond, VA/Remote location. The role involves providing support through troubleshooting and triaging activities for standard ...
New
$21 - $28.75/hr
ICONMA is a company seeking an OSS Help Desk Phone Analyst for their Richmond, VA/Remote location. The role involves providing support through troubleshooting and triaging activities for standard ...
New
Glenside, PA · Remote
$35 - $44/hr
... remote support for desktops, laptops, mobile devices, printers, and peripheral hardware and ... help desk best practices Experience overseeing computer inventory, loaner programs, and AV or ...
Glenside, PA · Remote
$35 - $44/hr
... remote support for desktops, laptops, mobile devices, printers, and peripheral hardware and ... help desk best practices Experience overseeing computer inventory, loaner programs, and AV or ...
Orlando, FL · Remote
$52K - $55K/yr
Job Summary Remote Tier 2 Help Desk Specialist (Spanish/English bilingual) We're currently hiring an experienced Tier 2 Help Desk Specialist to join a fast-paced enterprise support environment ...
Quick apply
Orlando, FL · Remote
$52K - $55K/yr
Job Summary Remote Tier 2 Help Desk Specialist (Spanish/English bilingual) We're currently hiring an experienced Tier 2 Help Desk Specialist to join a fast-paced enterprise support environment ...
$17.50 - $22.25/hr
The Support, Help Desk will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company's overall ...
$17.50 - $22.25/hr
The Support, Help Desk will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company's overall ...
Glenside, PA · Remote
$35 - $44/hr
... remote support for desktops, laptops, mobile devices, printers, and peripheral hardware and ... frameworks and help desk best practices • Experience overseeing computer inventory, loaner ...
Glenside, PA · Remote
$35 - $44/hr
... remote support for desktops, laptops, mobile devices, printers, and peripheral hardware and ... frameworks and help desk best practices • Experience overseeing computer inventory, loaner ...
Hopkins, MN · Remote
$55K - $75K/yr
... IT Helpdesk Support Specialist position available for overnight shift. This person can work ... The ideal candidate will provide support via phone, email, remote desktop control, and desk-side ...
Quick apply
Hopkins, MN · Remote
$55K - $75K/yr
... IT Helpdesk Support Specialist position available for overnight shift. This person can work ... The ideal candidate will provide support via phone, email, remote desktop control, and desk-side ...
Hopkins, MN · Remote
$55K - $75K/yr
... IT Helpdesk Support Specialist position available for overnight shift. This person can work ... The ideal candidate will provide support via phone, email, remote desktop control, and desk-side ...
Hopkins, MN · Remote
$55K - $75K/yr
... IT Helpdesk Support Specialist position available for overnight shift. This person can work ... The ideal candidate will provide support via phone, email, remote desktop control, and desk-side ...
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
| Aspect | Remote Help Desk Spanish | Remote Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires CompTIA A+ or similar certifications, bilingual Spanish proficiency | Often requires similar certifications, with additional technical certifications (e.g., Network+) |
| Work Environment | Remote, customer service-focused, assisting Spanish-speaking clients | Remote, technical troubleshooting for various hardware/software issues |
| Employer & Industry | IT support companies, tech service providers, customer service centers | IT firms, software companies, tech support providers |
| Search & Comparison Intent | People comparing Spanish-speaking help desk roles with technical support roles | Individuals exploring technical troubleshooting roles with language specialization |
Remote Help Desk Spanish primarily focuses on providing customer support in Spanish, often emphasizing communication skills and basic troubleshooting. Remote Technical Support Specialist involves more in-depth technical problem-solving, often requiring advanced certifications. Both roles are remote and serve similar industries, but they differ in technical complexity and language emphasis.

Full-time
Posted 10 days ago
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
**This position is contingent upon contract award**
SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end users by troubleshooting software issues, resolving access problems, and supporting IT management tools and systems. This role ensures prompt issue resolution, delivers user training, and supports cloud-based applications and IT service operations.
Essential Job Duties:
Minimum Qualifications:
Desired Qualifications:
Working Conditions:
Working at SOSi:
All interested individuals will receive consideration and will not be discriminated against for any reason.