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Remote Health Insurance Specialist Jobs in Indiana

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Remote Health Insurance Specialist information

What is a remote health insurance specialist?

A Remote Health Insurance Specialist is a professional who assists clients with understanding, selecting, and managing their health insurance plans while working from a remote location, often from home. Their responsibilities typically include explaining policy details, processing claims, addressing customer inquiries, and ensuring compliance with insurance regulations. They may work for insurance companies, brokerages, or third-party administrators and use digital tools to communicate with clients and manage documents securely. This role requires strong communication skills, attention to detail, and up-to-date knowledge of health insurance laws and policies.

What skills and qualifications are needed to thrive as a remote health insurance specialist?

To thrive as a Remote Health Insurance Specialist, you need a solid understanding of health insurance policies and regulations, strong analytical abilities, and often a relevant certification such as a health insurance license. Familiarity with industry-standard software like claims management systems, CRM platforms, and secure communication tools is typically required. Exceptional attention to detail, organizational skills, and clear communication are essential soft skills for efficiently handling client inquiries and resolving complex claims. These skills ensure accurate and timely service, regulatory compliance, and a positive customer experience in a remote work environment.

How does a remote health insurance specialist collaborate with team members and clients while working from home?

As a Remote Health Insurance Specialist, collaboration is typically managed through digital communication platforms such as email, video conferencing, and secure client management systems. Daily responsibilities often include reviewing insurance applications, answering client inquiries, and coordinating with underwriters or claims processors, all of which require clear and timely virtual communication. Regular team meetings and ongoing training sessions help maintain strong connections with colleagues and ensure consistency in policy knowledge and customer service standards. Being proactive, organized, and responsive is key to thriving in this remote work environment.

What is the difference between Remote Health Insurance Specialist vs Remote Health Insurance Agent?

AspectRemote Health Insurance SpecialistRemote Health Insurance Agent
CredentialsCertifications like AHIP, state licensingState licensing, insurance licenses
Work EnvironmentCustomer support, claims processing, policy managementSales, client consultations, policy selling
Employer & Industry UsageInsurance companies, healthcare providersInsurance agencies, brokerages
Search & Comparison IntentCustomer support, policy management rolesSales, client acquisition roles

While both roles involve working with health insurance, Remote Health Insurance Specialists focus on customer support and policy management, whereas Remote Health Insurance Agents primarily handle sales and client acquisition. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are popular job titles related to Remote Health Insurance Specialist jobs in Indiana?

For Remote Health Insurance Specialist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Health Insurance Specialist jobs in Indiana look for?

The top searched job categories for Remote Health Insurance Specialist jobs in Indiana are:

What cities in Indiana are hiring for Remote Health Insurance Specialist jobs?

Cities in Indiana with the most Remote Health Insurance Specialist job openings:

Remote Health Insurance Specialist jobs near you

Remote Healthcare Support Representative

Liveops

Valparaiso, IN • Remote

Contractor

Re-posted 3 hours ago

Job description

Healthcare Support Representative — Independent Contractor

Location: Remote (US-Based)

Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • At least 1 year of phone-based healthcare patient or provider support experience.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
  • In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
  • Comfortable with medical and health insurance terminology while refraining from offering medical advice.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
  • Independent Contractors are responsible for their own taxes and expenses.
Application & Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements

Computer Requirements
  • Some clients may require additional security measures and equipment.
  • Wired internet connection.
  • Android or Apple phone.
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
  • Review basic technology requirements
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks.
  • Client hours of operation will vary.
Important Notes
  • Additional checks regarding OIG/SAM exclusion lists may be required by clients.
  • Some clients and programs may have additional requirements and certifications.
  • Ensure the clients you choose align with your availability and commitments.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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