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Remote Health Insurance Customer Service Jobs in Spring, TX

OLUSEGUN ORGANIZATION

Be Seen First

Remote Insurance Agent- No Experience Necessary!

Houston, TX · Remote

$46.50K - $155K/yr

We are seeking a Remote Insurance Agent- No Experience Necessary! to join our team! You will be ... Previous experience in insurance, customer service, or other related HR fields is a plus * Ability ...

Big Agency LLC

Health Insurance Sales Agent

Houston, TX · Remote

Ability to work independently in a remote environment * Self-motivated with a performance-driven ... Strong customer service skills and ability to build long-term client relationships Benefits What We ...

Big Agency LLC

Health Insurance Sales Agent

Houston, TX · Remote

Ability to work independently in a remote environment * Self-motivated with a performance-driven ... Strong customer service skills and ability to build long-term client relationships Benefits What We ...

Auren Health

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Remote Medicare Insurance Agent

Houston, TX · Remote

$25/hr

About Us: We're a growing and dynamic insurance agency specializing in Medicare products. We are ... Deliver excellent customer service and build client relationships Requirements: * Active Health ...

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Remote Health Insurance Customer Service information

See Spring, TX salary details

$23.1K

$43.1K

$65K

How much do remote health insurance customer service jobs pay per year?

As of May 31, 2026, the average yearly pay for remote health insurance customer service in Spring, TX is $43,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $48,900.00 per year, depending on experience, location, and employer.

What is a Remote Health Insurance Customer Service job?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.
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Remote Health Insurance Customer Service jobs near you

Insurance Customer Service Representative

Allstate - D & W Agency

Spring, TX • Remote

$40K - $100K/yr

Full-time

Life

Posted 3 days ago

Job description

PLEASE NOTE: This is in office, Hybrid, OR FULLY REMOTE Position for actively licensed Property & Casualty Agents anywhere in the North Houston, TX area.


SUMMARY


D&W Agency is one of the fastest growing established Allstate Agents in the Greater Houston market with offices in north Houston, Tx.


We've grown exponentially since we started in 2015, up to a team of nearly 30 people across the United States. We have big goals and need people who are ready to think and win big.


We are looking for driven, focused, team oriented Sales Producers and Customer Service Representatives to help expand our fun and fast-paced team.


OUR CORE VALUES


Positive Attitude

Servant Leadership

Growth Mindset

Self-Accountable

Lead by Example


WHAT MAKES OUR AGENCIES UNIQUE


Culture: we strongly believe in team work and everyone being willing to help each other accomplish and exceed their personal goals, at all levels. Our number one goal as an agency is to develop everyone on our team to be the best version of themselves and attain financial freedom.


Growth and development: if you're looking to improve your skills or develop leadership, general business, and even personal life skills, we are a great place to grow. We engage with our entire team in group and individual training on a daily, ongoing basis.


Aggressive compensation plan with unlimited earning potential: we provide a competitive base compensation as well as one of the most lucrative commission plans in the state.


Marketing: we have an expansive marketing structure to ensure that every member of our team has as many leads as they want to contact each day, including qualified live leads and transfers.


Other advantages: Sales contests, cash promotions and network events.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Work from Home

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Competitive Base Pay

Exceptional Commission Structure

Potential for Remote/Work from home

Paid Training

Group life, disability, accident, cancer insurance, etc.


Responsibilities

What you'll be doing:

  • Provide exceptional customer service
  • Identify sales opportunities with existing customers and refer to sales team or close yourself
  • Policy changes and reviews
  • Cancellation follow-ups
  • Review property inspection results
  • Providing excellent customer service by processing payments
  • Conducting needs-based policy reviews and updating policies
  • Uncover needs for life insurance, commercial insurance, and small business benefits cases.
  • Follow up with existing customers for new business referrals

Requirements
  • Property & Casualty license
  • Insurance and Customer Service experience is required
  • Proven track record of trustworthiness, dependability and ethical behavior
  • Excellent communication skills: written, verbal and listening
  • Must have strong interpersonal communication skills
  • Must be motivated and determined