Raleigh, NC · Remote
$15.50 - $21.25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Comfortable working in a remote environment * Willing to complete required state licensing * Own a ...
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Comfortable working in a remote environment * Willing to complete required state licensing * Own a ...
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Comfortable working in a remote environment * Willing to complete required state licensing * Own a ...
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Comfortable working in a remote environment * Willing to complete required state licensing * Own a ...
Cary, NC · Remote
$22/hr
... and 3 days remote ROLE IMPACT Serve as a primary point of contact for patients and customers ... Insurance verification and billing information * Electronic progress notes and referral ...
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Cary, NC · Remote
$22/hr
... and 3 days remote ROLE IMPACT Serve as a primary point of contact for patients and customers ... Insurance verification and billing information * Electronic progress notes and referral ...
Raleigh, NC · On-site +1
$15.50 - $21.25/hr
... Customer Service Representatives in our inbound Customer Engagement Center for remote positions ... Insurance Act. Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST ...
Raleigh, NC · On-site +1
$15.50 - $21.25/hr
... Customer Service Representatives in our inbound Customer Engagement Center for remote positions ... Insurance Act. Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST ...
Raleigh, NC · On-site +1
$15.50 - $21.25/hr
... Customer Service Representatives in our inbound Customer Engagement Center for remote positions ... Insurance Act. Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST ...
Raleigh, NC · On-site +1
$15.50 - $21.25/hr
... Customer Service Representatives in our inbound Customer Engagement Center for remote positions ... Insurance Act. Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST ...
Raleigh, NC · On-site +1
$15.50 - $21.25/hr
... Customer Service Representatives in our inbound Customer Engagement Center for remote positions ... Insurance Act. Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST ...
Raleigh, NC · On-site +1
$15.50 - $21.25/hr
... Customer Service Representatives in our inbound Customer Engagement Center for remote positions ... Insurance Act. Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST ...
Raleigh, NC · Remote
$15.50 - $21.25/hr
Deliver professional customer service before and after enrollment. * Continue learning through ... Ability to obtain a Life & Health Insurance License. Compensation This is a **1099 independent ...
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Raleigh, NC · Remote
$15.50 - $21.25/hr
Deliver professional customer service before and after enrollment. * Continue learning through ... Ability to obtain a Life & Health Insurance License. Compensation This is a **1099 independent ...
Holly Springs, NC · Remote
$1.5K - $3.2K/wk
Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Life and Health Insurance License required before start date (or real willingness to get one ...
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Holly Springs, NC · Remote
$1.5K - $3.2K/wk
Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Life and Health Insurance License required before start date (or real willingness to get one ...
Raleigh, NC · Remote
$1.5K - $3.2K/wk
Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Life and Health Insurance License required before start date (or real willingness to get one ...
Quick apply
Raleigh, NC · Remote
$1.5K - $3.2K/wk
Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Life and Health Insurance License required before start date (or real willingness to get one ...
Chapel Hill, NC · Remote
$1.5K - $3.2K/wk
Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Life and Health Insurance License required before start date (or real willingness to get one ...
Quick apply
Chapel Hill, NC · Remote
$1.5K - $3.2K/wk
Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Life and Health Insurance License required before start date (or real willingness to get one ...
Morrisville, NC · Remote
$1.5K - $3.2K/wk
Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Life and Health Insurance License required before start date (or real willingness to get one ...
Quick apply
Morrisville, NC · Remote
$1.5K - $3.2K/wk
Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Life and Health Insurance License required before start date (or real willingness to get one ...
Smithfield, NC · Remote
$1.5K - $3.2K/wk
Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Life and Health Insurance License required before start date (or real willingness to get one ...
Quick apply
Smithfield, NC · Remote
$1.5K - $3.2K/wk
Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Life and Health Insurance License required before start date (or real willingness to get one ...
Pittsboro, NC · Remote
$20/hr
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... Transition to a fully remote home office role following a successful in-person training period in ...
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Pittsboro, NC · Remote
$20/hr
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... Transition to a fully remote home office role following a successful in-person training period in ...
Raleigh, NC · Remote
$20/hr
MUST HAVE REMOTE EXPERIENCE OR UNDERSTAND THE IMPORTANCE OF BEING ONLINE AT ALL TIMES. This is not ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...
Raleigh, NC · Remote
$20/hr
MUST HAVE REMOTE EXPERIENCE OR UNDERSTAND THE IMPORTANCE OF BEING ONLINE AT ALL TIMES. This is not ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...
Pittsboro, NC · Remote
$20/hr
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... Transition to a fully remote home office role following a successful in-person training period in ...
Quick apply
Pittsboro, NC · Remote
$20/hr
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... Transition to a fully remote home office role following a successful in-person training period in ...
Pittsboro, NC · Remote
$20/hr
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... Transition to a fully remote home office role following a successful in-person training period in ...
Quick apply
Pittsboro, NC · Remote
$20/hr
Customer Service & Operations Representative Southern Pest Solutions, Inc., Pittsboro, NC ... Transition to a fully remote home office role following a successful in-person training period in ...
Raleigh, NC · Remote
$80K - $120K/yr
Establish and enforce sales processes, performance standards, and CRM best practices to ensure ... Support complex client consultations as needed and maintain high standards of client service and ...
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Raleigh, NC · Remote
$80K - $120K/yr
Establish and enforce sales processes, performance standards, and CRM best practices to ensure ... Support complex client consultations as needed and maintain high standards of client service and ...
R Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer ... Life Insurance. * Short-Term and Long-Term Disability options. * Flexible Spending Account (FSA)
R Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer ... Life Insurance. * Short-Term and Long-Term Disability options. * Flexible Spending Account (FSA)
Raleigh, NC · On-site +1
$30K - $160K/yr
Pre-qualified leads (no cold calling) * CRM and virtual sales tools * Structured onboarding and ... Willing to obtain a Life & Health insurance license (we help with this) * Comfortable working ...
Raleigh, NC · On-site +1
$30K - $160K/yr
Pre-qualified leads (no cold calling) * CRM and virtual sales tools * Structured onboarding and ... Willing to obtain a Life & Health insurance license (we help with this) * Comfortable working ...
$25.3K - $29.4K
2% of jobs
$29.4K - $33.6K
7% of jobs
$33.6K - $37.7K
11% of jobs
$38.8K is the 25th percentile. Wages below this are outliers.
$37.7K - $41.9K
19% of jobs
The median wage is $44.5K / yr.
$41.9K - $46K
17% of jobs
$46K - $50.2K
15% of jobs
$51.8K is the 75th percentile. Wages above this are outliers.
$50.2K - $54.3K
10% of jobs
$54.3K - $58.5K
9% of jobs
$58.5K - $62.7K
4% of jobs
$62.7K - $66.8K
4% of jobs
$66.8K - $71K
2% of jobs
$25.3K
$47.1K
$71K
A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.
In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.
To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.
For Remote Health Insurance Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
The top searched job categories for Remote Health Insurance Customer Service jobs in Raleigh, NC are:
Cities near Raleigh, NC with the most Remote Health Insurance Customer Service job openings:
Raleigh, NC • Remote
$15.50 - $21.25/hr
Part-time
Re-posted 19 days ago
Customer Experience Service (Remote)
We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.
You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.
Key Responsibilities
• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.
Benefits
• Remote position with flexible scheduling options.
• Structured onboarding and training provided.
• Supportive team environment with ongoing guidance.
• Opportunities for growth based on performance.
Qualifications
• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Comfortable using online tools and communication platforms.
• Interest in coordination, planning, or client support services.
