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Remote Health Insurance Customer Service Jobs in Layton, UT

Lone Star Careers

Remote Insurance Agent

Salt Lake City, UT · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

West Valley City, UT · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Salt Lake City, UT · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Salt Lake City, UT · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Prior experience in sales, customer service, or financial services * Background in remote or ...

Bendixen Life Group

Remote Insurance Agent

Salt Lake City, UT · On-site +1

$99K - $128K/yr

Active Life & Health Insurance License preferred * If not currently licensed, willingness to obtain ... Remote work from anywhere in the United States Growth Opportunity Bendixen Life Group is built ...

Trucordia

Client Manager- Personal Lines

Salt Lake City, UT · On-site +1

$37K - $50K/yr

Qualifications * 1-2 years of experience in insurance, customer service, or a related field ... Supplemental Health Insurance * EAP * Pet Insurance * 11 Paid Holidays * Flexible PTO * 401K ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Layton, UT

Remote Health Insurance Customer Service information

See Layton, UT salary details

$23.6K

$44K

$66.3K

How much do remote health insurance customer service jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote health insurance customer service in Layton, UT is $43,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $50,000.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Layton, UT?

For Remote Health Insurance Customer Service jobs in Layton, UT, the most frequently searched job titles are:

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Cities near Layton, UT with the most Remote Health Insurance Customer Service job openings:

Remote Health Insurance Customer Service jobs near you

Remote Customer Support Team Lead

Sweetepictravels

Salt Lake City, UT • Remote

$45K - $65K/hr

Full-time

Re-posted 10 days ago

Job description

Job description:

Overview

Join our dynamic team as a Remote Customer Support Team Lead, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote