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Remote Health Insurance Customer Service Jobs in Orem, UT

Yessio LLC

Customer Service Representative

Sandy, UT · On-site +1

$15.25 - $20.75/hr

ABOUT YESSIO With offices in Sandy UT, you have the ability to be remote! We can hire remotely ... Medical insurance * Dental plans * Company paid holidays * Paid time off (PTO) which is earned ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Orem, UT

Remote Health Insurance Customer Service information

See Orem, UT salary details

$22.6K

$42.1K

$63.5K

How much do remote health insurance customer service jobs pay per year?

As of Aug 29, 2026, the average yearly pay for remote health insurance customer service in Orem, UT is $42,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $47,800.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Orem, UT?

For Remote Health Insurance Customer Service jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Remote Health Insurance Customer Service jobs in Orem, UT look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in Orem, UT are:

What cities near Orem, UT are hiring for Remote Health Insurance Customer Service jobs?

Cities near Orem, UT with the most Remote Health Insurance Customer Service job openings:

Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Orem, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,085 per year, or $20.2 per hour.

Licensed Insurance Agent

LBNA Insurance Agency LLC

Riverton, UT • Remote

$18 - $20/hr

Full-time

Re-posted 8 days ago

Job description

We are seeking a Licensed Insurance Agent to join our team! You will be responsible for expanding the company's book of business by selling various types of insurance policies to new and existing clients. 

Responsibilities:

  • Present and sell insurance policies to new and existing clients
  • Develop and calculate suitable plans based on clients' needs
  • Resolve client inquiries and complaints 
  • Expand business reach through networking techniques
  • Comply with insurance standards and regulations
  • Track and identify areas of improvement

Qualifications:

  • Previous experience in insurance, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask