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Remote Health Insurance Customer Service Jobs in Layton, UT

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Remote Health Insurance Customer Service information

See Layton, UT salary details

$23.6K

$44K

$66.3K

How much do remote health insurance customer service jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote health insurance customer service in Layton, UT is $43,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $50,000.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Layton, UT?

For Remote Health Insurance Customer Service jobs in Layton, UT, the most frequently searched job titles are:

What job categories do people searching Remote Health Insurance Customer Service jobs in Layton, UT look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in Layton, UT are:

What cities near Layton, UT are hiring for Remote Health Insurance Customer Service jobs?

Cities near Layton, UT with the most Remote Health Insurance Customer Service job openings:

Remote Health Insurance Customer Service jobs near you

WFH Remote Health Insurance Agents - $24/hr + OT + Comm & bonus

Thrive Health Benefits

Salt Lake City, UT • Remote

$768 - $1.3K/wk

Temporary

Posted 26 days ago

Job description

Already a licensed health insurance agent? Our required states are TX, FL, & GA. You don't need all three state licenses to get started — just your resident license to apply. We'll walk you through getting licensed in FL, TX, and GA and reimburse you for it. The pay is $24/hour, with overtime during Open Enrollment, plus commission on every enrollment. This is a seasonal W-2 role (real paycheck, not 1099), 100% remote. Get licensed and papered this summer and you can start as early as September 1 — Open Enrollment itself runs November 1 through January 15.

Licensing — how it works

·               To apply, you'll need at least your active resident (home-state) producer license and E&O insurance.

·               The role requires active producer licenses in FL, TX, and GA (resident or non-resident).

·               Don't have all three states yet? Apply now — pass the interview and you'll get a conditional offer with step-by-step instructions to get licensed.

·               You obtain the additional licenses yourself (that initiative is exactly what we look for) — typically about 7–14 days if you move fast.

·               Once obtained, we reimburse you up to $375, based on the licenses you obtain. (Paid after you're licensed, not upfront.)

·               Already licensed in FL/TX/GA? You can start right away.

Earn before Open Enrollment even starts

·               $300 for every agent you bring. Know a licensed agent? A friend, a former co-worker, anyone. Bring them to our hiring webinar. If they're hired and both of you finish through Open Enrollment, you earn $300 per agent — refer three and that's $900 on top of everything else you make.

What you'll earn

·               Start as early as September 1 — $24/hour base, about 32 hours a week through training and ramp-up (roughly $768 a week)

·               Open Enrollment runs November 1 through January 15 — 50 hours a week, with overtime at $36/hour past 40, or about $1,320 a week in base pay alone

·               A note on overtime: overtime rules vary by state. Your overtime eligibility and the hours threshold that triggers it follow the law where you live, and we'll confirm exactly how it applies to you before your first shift.

·               That's roughly $21,000 in base pay from September 1 through January 15, before a dollar of commission

·               Weekly commission on every enrollment, plus ancillary and referral income

·               A committed agent can earn $28,000+ across the full September–January season (illustrative, performance-based)

What you'll do

·               Work from home, helping inbound callers enroll in affordable ACA health plans

·               No cold calling — we supply the leads (inbound + live transfers)

·               Full training on sales, systems, and compliance

The honest part

This is seasonal, and Open Enrollment — November 1 through January 15 — is an all-in sprint: 50 hours / 6 days a week. Eleven weeks that can change your year — and open the door to a permanent role for top performers. You'll need a reliable computer and a wired Ethernet connection.

Bring your license and your drive — apply today and we'll help you handle the rest.

Base pay of $24/hour is guaranteed for hours worked. Overtime is paid at $36/hour where state law provides for it; overtime rules and thresholds vary by state. Commission, bonus, and total season figures are illustrative, based on individual performance, and not guaranteed.

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