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Remote Health Insurance Customer Service Jobs in Elgin, IL

Showing results 21-40

Remote Health Insurance Customer Service information

See Elgin, IL salary details

$25.7K

$47.9K

$72.2K

How much do remote health insurance customer service jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote health insurance customer service in Elgin, IL is $47,853.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $54,400.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Elgin, IL?

For Remote Health Insurance Customer Service jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Remote Health Insurance Customer Service jobs in Elgin, IL look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Remote Health Insurance Customer Service jobs?

Cities near Elgin, IL with the most Remote Health Insurance Customer Service job openings:

Join the Stars: Licensed Life & Health Insurance Agent

GIA Legacy Planning

Chicago, IL • On-site, Remote

Full-time

Posted 13 days ago


Job description

Location: Fully Remote | Work from Home
Job Type: Full-Time or Part-Time
Compensation: Uncapped Commission-Based | Unlimited Earning Potential
Build a Career with Purpose
We're more than an insurance agency-we're a team dedicated to helping families and businesses protect what matters most while empowering agents to build rewarding, flexible careers. Whether you're an experienced producer or looking to grow into agency ownership, we provide the tools, training, and support to help you succeed.
As a Licensed Life & Health Insurance Agent, you'll enjoy the freedom of an independent work environment with the backing of a collaborative team. You'll have access to a comprehensive training platform, one-on-one mentorship, a powerful CRM system, and proven business resources designed to help you grow your client base and maximize your income.
Responsibilities:
  • Identify client needs and recommend tailored insurance solutions
  • Develop and maintain strong client relationships
  • Generate leads through networking, referrals, and company-provided resources
  • Educate clients on available policies and coverage options
  • Follow up with prospects to close sales and maintain customer satisfaction
  • Stay informed about industry trends and product offerings
  • Work independently while collaborating with a supportive team

What We Offer:
  • Competitive commission structure with potential for bonuses
  • Flexible work schedule (remote position)
  • Comprehensive training and mentorship programs
  • Access to top-rated insurance carriers and products
  • Opportunities for career growth and leadership development
  • Supportive team culture with ongoing coaching and professional development

Requirements:
  • Insurance license (or willingness to obtain one - we provide guidance)
  • Strong communication and interpersonal skills
  • Self-motivated with a results-driven mindset
  • Ability to work independently and manage time effectively
  • Basic computer skills for CRM and client management

Locations Chicago, IL Remote status Fully Remote