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Remote Health Insurance Customer Service Jobs in Virginia

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe ... Explain life, accident, and supplemental health insurance benefit options. * Develop personalized ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Virginia

Remote Health Insurance Customer Service information

See Virginia salary details

$25.8K

$48K

$72.4K

How much do remote health insurance customer service jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote health insurance customer service in Virginia is $47,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $54,500.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Virginia?

For Remote Health Insurance Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Health Insurance Customer Service jobs in Virginia look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Remote Health Insurance Customer Service jobs?

Cities in Virginia with the most Remote Health Insurance Customer Service job openings:

Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Virginia as of August 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Part-Time Remote State Farm Insurance Customer Service

Nicole Frost - State Farm Agency

Glen Allen, VA • Remote

$20/hr

Full-time

PTO

Posted 3 days ago

New

Job description

Remote Insurance Customer Service
Fully Remote / 1 In-Office Day Per Month
Compensation: Base Pay + Commission + Bonuses

We are seeking a part-time licensed Remote Customer Service Representative to join our growing team. This position is primarily work-from-home with one required in-office day per month.

This role requires exceptional relationship building, organizational skills, attention to detail, and the ability to handle sensitive and confidential information with utmost discretion. The best candidate understands the State Farm Agency model and has market area operations acumen.

What We Offer:
  • Starting base pay $20 per hour
  • Commission and Bonuses if requirements met
  • Paid Time Off (2 weeks personal/vacation, negotiable)
  • Ongoing training and support
Requirements:
  • Must have recent State Farm experience (required)
  • Virginia Property & Casualty insurance license (required)
  • Must be able to work in the afternoons 20 hours per week minimum
  • Life & Health license a plus!
  • Organized and a quick learner
  • Detail oriented and able to handle customer service requests in a timely manner
  • Professional and positive
  • Multi-state licensing preferred
  • Sales experience and strong communication skills
  • Ability to work independently in a remote environment

If youre looking for flexibility, strong income potential, and long-term growth with a proven agency, wed like to talk. Submit your resume today, and we will follow up with next steps.

This is a remote position.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.