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Remote Guaranteed Placement Jobs in Delaware (NOW HIRING)

Truveris

Customer Success Director

Wilmington, DE · On-site +1

$120K - $150K/yr

... • Remote Role with Travel About Truveris Truveris is a pharmacy cost containment company ... You will guide clients through PBM pricing structures, guarantees, procurement processes, and ...

All JobsGuaranteed Placement JobsRemote Guaranteed Placement JobsRemote Guaranteed Placement Jobs in Delaware

Remote Guaranteed Placement information

What is a remote guaranteed placement?

A Remote Guaranteed Placement job is a role where candidates are assured of being placed in a remote position by a staffing or recruitment agency. These programs often involve a vetting process, training, and job matching to ensure that participants secure remote employment, usually in areas like tech, customer service, or administration. The 'guaranteed placement' aspect means the agency commits to finding a suitable job for the candidate, sometimes within a specified timeframe. This can be appealing for job seekers looking for security and support in landing a remote role. However, it's important to research the agency's reputation and understand any associated fees or terms.

What are the key skills and qualifications needed to thrive as a remote guaranteed placement specialist?

To excel as a Remote Guaranteed Placement specialist, you typically need a background in recruitment, talent acquisition, or human resources, often supported by a bachelor's degree in a related field. Familiarity with applicant tracking systems (ATS), video interviewing platforms, and recruitment software is essential for managing remote hiring processes. Strong communication, time management, and self-motivation are crucial soft skills for building relationships and working independently. These capabilities ensure effective candidate placement, seamless virtual interactions, and high client satisfaction in a remote environment.

How does the onboarding process typically work for remote guaranteed placement roles?

For remote guaranteed placement roles, the onboarding process is often structured to ensure new hires feel supported and integrated, even from a distance. You can expect a combination of virtual orientations, regular check-ins with a dedicated onboarding specialist, and access to digital training materials. Many organizations also assign mentors or 'buddies' to help you navigate your first few weeks and answer any questions. Communication tools like Slack or Teams are commonly used to facilitate collaboration and keep you connected with your team. Clear milestones and feedback sessions are standard to help track your progress and address any challenges early on.

What is the difference between Remote Guaranteed Placement vs Remote Customer Service Representative?

FeatureRemote Guaranteed PlacementRemote Customer Service Representative
CredentialsTypically requires basic customer service skills, sometimes certifications in communication or CRM toolsRequires customer service experience, communication skills, and sometimes specific product knowledge
Work EnvironmentRemote, often with guaranteed job placement upon completion of trainingRemote, customer-facing role with flexible hours
Employer & Industry UsageUsed by job placement programs and training providers to ensure employmentCommon in retail, tech support, and service industries
Search & Comparison IntentPeople seeking guaranteed remote jobs after trainingIndividuals looking for remote customer support roles

Remote Guaranteed Placement offers candidates a commitment of employment after completing training, providing security and assurance. In contrast, Remote Customer Service Representative roles focus on customer support tasks without guaranteed job placement. The choice depends on whether you seek a secured position or specific customer service work.

What are popular job titles related to Remote Guaranteed Placement jobs in Delaware?

For Remote Guaranteed Placement jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Remote Guaranteed Placement jobs in Delaware look for?

The top searched job categories for Remote Guaranteed Placement jobs in Delaware are:

What cities in Delaware are hiring for Remote Guaranteed Placement jobs?

Cities in Delaware with the most Remote Guaranteed Placement job openings:

Remote Guaranteed Placement jobs near you
Infographic showing various Remote Guaranteed Placement job openings in Delaware as of August 2026, with employment types broken down into 49% Full Time, 32% Part Time, and 19% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Success Director

Truveris

Wilmington, DE • On-site, Remote

$120K - $150K/yr

Full-time

Re-posted 25 days ago

Job description

Description
Customer Success Director
Strategic Accounts | PBM Contract Advisory
Wilmington, Delaware 19807 • Remote Role with Travel
About Truveris
Truveris is a pharmacy cost containment company dedicated to reducing pharmacy costs and driving transparency for employers and benefit consultants. Our proprietary, data-driven technology and deep industry expertise empower smarter pharmacy benefit decisions through contract optimization and PBM oversight. Independent and unbiased, Truveris delivers measurable savings and accountability across every pharmacy program. For more information, visit www.truveris.com.
Position Overview
Truveris is hiring a Customer Success Director (Strategic Accounts) to serve as the primary advisor and account owner for a small portfolio (3-5) of our most complex clients, primarily in the public sector.
This role is best suited for someone who brings deep, hands-on expertise in PBM contracting and enjoys operating as a consultative, strategic advisor to senior stakeholders. You will guide clients through PBM pricing structures, guarantees, procurement processes, and vendor negotiations-helping them maximize value and reduce cost across their pharmacy programs.
You will have end-to-end ownership of each account, driving cross-functional alignment while building trusted relationships with procurement leaders and senior benefits stakeholders. You will be accountable for client outcomes, retention, and renewal strategy, partnering closely with Sales and leadership to structure long-term agreements.
Success in this role requires strong executive presence, high autonomy, and the ability to simplify complex, high-stakes decisions. This role is fully remote, with travel required for key client engagements.
Key Responsibilities
  • Serve as the strategic advisor and primary owner for 3-5 large, complex client accounts
  • Lead PBM contract strategy discussions, including pricing models, guarantees, compliance, and performance optimization
  • Guide clients through RFP strategy, evaluation, and negotiation readiness with PBM vendors
  • Own the renewal strategy and execution (scope, term, pricing), partnering with Sales and leadership as needed
  • Build trusted relationships with procurement teams and senior benefits leaders, earning credibility through insight, not just service
  • Translate complex data and contract terms into clear, actionable recommendations for executive stakeholders
  • Identify and drive opportunities to expand Truveris' solutions through a consultative, value-driven approach
  • Own the development and quality assurance of client-facing materials and analyses, ensuring clarity, accuracy, and executive-level polish
This Role Is a Strong Fit If You
  • Have deep, working knowledge of PBM contracts and can independently advise clients
  • Thrive in complex, high-stakes client environments, particularly in the public sector
  • Are seeking a consultative, advisory role
  • Are comfortable owning strategic relationships and outcomes end-to-end
  • Bring strong executive presence and credibility with senior stakeholders
Required Qualifications
  • 8+ years of hands-on PBM experience, including direct involvement in:
    • Contract structure and evaluation
    • Pricing models and guarantees
    • Compliance and performance terms
  • Proven experience advising clients (externally) on PBM vendor strategy or contract decisions
  • Experience managing large, complex accounts, ideally including public sector clients and procurement processes
  • Track record of owning or driving client renewals and long-term agreements
  • Strong ability to translate complex financial or contractual concepts into clear recommendations
  • Experience as a Strategic Account Manager, Key Account Director, Customer Success Director, or PBM/Benefits Consultant
  • Demonstrated ability to engage and influence CFOs, procurement leaders, and senior benefits stakeholders
  • High degree of autonomy and confidence in owning client relationships and outcomes
Compensation
Base Salary: $120,000 - $150,000
Equal Employment Opportunity
Truveris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Please review our CCPA/CPRA policies.

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