Job DetailsJob Location: PM - Atlanta, GAPosition Type: Full TimeSalary Range: $70,000.00 - $95,000.00 Salary/yearTravel Percentage: RemoteJob Shift: DaysJob Category: ManagementRetail Account Manager Location: Atlanta, GA and Surrounding Areas Salary: $75,000- $95,000/annually, based on experience Travel: Remote Based, with occasional travel based on client needs.ย Overview Signature Retail Services is seeking a driven, client-focused Retail Account Manager to lead national retail service programs within the home improvement and big-box retail space. Thisย role is ideal for a strategic, data-savvy leader who excels at turning field insights, merchandising execution, and retail operations into measurable business impact. Thisย is not a traditional Project Manager roleโwe are looking for someone who can take ownership of client accounts, drive execution, and identify opportunities to grow programs.
ย Key Responsibilities: Client & Account Leadership \tServe as the main point of contact for client accounts, building strong relationships based on communication, trust, and results \tUnderstand client goals, seasonal priorities, and KPIs, translating them into clear direction for internal teams \tTake ownership of account performance, identifying opportunities to improve execution and expand program \tRetail Execution & Operational Coordination \tPartner closely with operations, field leadership, and scheduling teams to ensure high-quality execution across large-format retail environments \tSupport program launches, resets, promotional initiatives, and continuity service cycles \tManage escalations and resolve store-level issues related to merchandising, inventory, and compliance Reporting, Analysis & Insights \tMonitor execution quality, compliance, and performance through reporting and field insights \tAnalyze data trends, retailer feedback, and POS indicators to identify risks and opportunities \tDeliver clear, executive-ready updates and insights to clients \tRecommend actionable strategies to improve program performance and drive results Cross-Functional Collaboration \tWork closely with client teams, vendor partners, and retail stakeholders to align on priorities and execution strategies \tCoordinate with internal teams including reporting, training, and print/fixture support \tSupport communication and alignment across all stakeholders Program Performance & Growth \tTrack program performance against KPIs, timelines, and deliverables \tIdentify opportunities to streamline execution and improve processes \tProactively recommend program enhancements, expansions, and value-added initiatives QualificationsMinimum Requirements \t5+ years of experience in retail, account management, merchandising, or field operations \tExperience in home improvement, hardware, building materials, or big-box retail environments strongly preferred \tProven ability to manage client relationships and drive program performance \tStrong analytical skills with experience using data to identify insights and opportunities \tHigh proficiency in Excel \tAbility to manage multiple priorities in a fast-paced environment \tStrong communication and problem-solving skills with a proactive mindset ย What We Offer \tCompetitive salary with performance-based annual bonus \tRemote-friendly with travel as needed \tComprehensive benefits: medical, dental, and vision \tPaid time off \t401(k) with company match \tA growth-focused culture within a high-impact, nationally recognized retail services organization ย Join Our Team!ย If you are a collaborative, insights-driven leader with a passion for client success, retail execution, and you\'re ready to make a meaningful impact at scale- weโd love to speak with you! Apply today to be part of Signature Retail Servicesโ continued growth.