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Remote Google Investigator Jobs in Florida (NOW HIRING)

Workiva

$40/hr

Document, investigate, and report on information security issues and emerging trends * Manage and ... Familiarity with Amazon Web Services (AWS) and/or Google App Engine (GAE) * Working knowledge of ...

Workiva

$40/hr

Document, investigate, and report on information security issues and emerging trends * Manage and ... Familiarity with Amazon Web Services (AWS) and/or Google App Engine (GAE) * Working knowledge of ...

Workiva

$40/hr

Document, investigate, and report on information security issues and emerging trends * Manage and ... Familiarity with Amazon Web Services (AWS) and/or Google App Engine (GAE) * Working knowledge of ...

Workiva

$40/hr

Document, investigate, and report on information security issues and emerging trends * Manage and ... Familiarity with Amazon Web Services (AWS) and/or Google App Engine (GAE) * Working knowledge of ...

Workiva

$40/hr

Document, investigate, and report on information security issues and emerging trends * Manage and ... Familiarity with Amazon Web Services (AWS) and/or Google App Engine (GAE) * Working knowledge of ...

Workiva

$40/hr

Document, investigate, and report on information security issues and emerging trends * Manage and ... Familiarity with Amazon Web Services (AWS) and/or Google App Engine (GAE) * Working knowledge of ...

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All JobsGoogle Investigator JobsRemote Google Investigator JobsRemote Google Investigator Jobs in Florida

Remote Google Investigator information

What is a remote Google investigator?

Remote Google Investigators are professionals who work from a remote location to research, analyze, and resolve issues related to Google’s products, services, or policies. Their responsibilities often include investigating user reports, identifying policy violations, gathering evidence, and collaborating with other teams to ensure compliance and safety across Google platforms. They may handle cases related to content moderation, account security, or terms of service breaches. The role requires strong analytical, communication, and problem-solving skills, as well as familiarity with Google’s policies and products.

How does a remote Google investigator typically collaborate with other teams to resolve complex cases?

Remote Google Investigators often work closely with cross-functional teams such as Trust & Safety, Legal, and Engineering to gather information and resolve issues. Collaboration usually happens through secure communication platforms, regular virtual meetings, and shared documentation systems. Investigators may coordinate with team members in different time zones, requiring flexibility and strong communication skills. This teamwork is essential for efficiently handling large-scale investigations and ensuring consistent enforcement of policies.

What are the key skills and qualifications needed to thrive as a remote Google investigator, and why are they important?

To thrive as a Remote Google Investigator, you typically need strong analytical abilities, investigative experience, and a relevant bachelor's degree in areas like criminal justice or cybersecurity. Familiarity with digital forensics tools, Google Workspace, and case management systems is often required, along with relevant certifications such as CFE (Certified Fraud Examiner) or GIAC. Excellent written communication, attention to detail, and critical thinking skills set candidates apart in this role. These skills ensure thorough, accurate investigations and effective collaboration in a remote, fast-paced environment.

What is the difference between Remote Google Investigator vs Remote Search Quality Rater?

AspectRemote Google InvestigatorRemote Search Quality Rater
Required CredentialsHigh school diploma or equivalent; some roles prefer experience in research or data analysisHigh school diploma or equivalent; training provided by the employer
Work EnvironmentRemote, flexible hours, independent workRemote, flexible hours, independent work
Employer & IndustryGoogle, tech/search industryGoogle, search quality assessment
Job FocusInvestigating and analyzing online content for quality and policy complianceEvaluating search results for relevance and quality to improve search algorithms

Both roles are remote positions within Google's ecosystem, focusing on improving search quality. The Google Investigator often involves more in-depth research and policy enforcement, while Search Quality Raters primarily assess search result relevance. Both require similar credentials and offer flexible, remote work environments, making them comparable roles within the search quality industry.

What are the most commonly searched types of Google Investigator jobs in Florida?

The most popular types of Google Investigator jobs in Florida are:

What are popular job titles related to Remote Google Investigator jobs in Florida?

For Remote Google Investigator jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Google Investigator jobs in Florida look for?

The top searched job categories for Remote Google Investigator jobs in Florida are:

What cities in Florida are hiring for Remote Google Investigator jobs?

Cities in Florida with the most Remote Google Investigator job openings:

Remote Google Investigator jobs near you
Infographic showing various Remote Google Investigator job openings in Florida as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution.

Bilingual Healthcare Customer Service Representative - Remote Florida

Gainwell Technologies

Tallahassee, FL • On-site, Remote

$37K - $41K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 27 days ago

Gainwell Technologies rating

7.9

Company rating: 7.9 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

130th of 247 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As a Bilingual Healthcare Customer Service Representative - Remote Florida at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.
Your role in our mission
  • Answers telephones and responds to basic customer questions and/or forwards to appropriate personnel and provides consultancy utilizing knowledge and expertise on insurance and healthcare.
  • Develops and implements general insurance and health care policies in accordance with state and federal laws and provides expertise to investigate and adjudicate claim characteristics that do not match policy provisions.
  • Responds to provider appeals and meets with providers to resolve problems/issues. Advises provider review councils, state officials and works with organized healthcare groups and associations on various medical issues related to insurance and healthcare programs.
  • Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded. Records calls, processes requests and updates account history with results of inquiry to include proper documentation.
  • Interfaces with team members, management, and customers in reference to customer service issues. Review and recommends modification to procedures and workflow as necessary to ensure efficient and effective processing of transactions.

What we're looking for
  • Bilingual proficiency in English and Spanish is required
  • 2 or more years of customer service experience in any industry
  • Knowledge of basic help desk software, computer software and Microsoft Office applications
  • Strong problem-solving skills to bring inquiries to effective resolution
  • Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
  • Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries

What you should expect in this role
  • Call Center Hours of Operation: 7:00 AM - 6:00 PM candidate must be able to work any assigned 8 hour shift between these hours.
  • This is a remote position for candidates living in the state of Florida
  • Video cameras must be used during all interviews, as well as during the initial week of orientation.
  • Full-time (40 hours a week)
  • Most benefits start on first day of employment
  • Remote (work from home)
  • In order to effectively work as a teleworker with Gainwell, employees Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance.
  • To Test your internet download and upload speed:
  • Go to Google
  • Search for Internet Speed Test or click here.

"This posting is intended for pipelining. We will accept applications on an ongoing basis."
#LI-REMOTE
#LI-PP1
The pay range for this position is $37,440 - $41,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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