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Remote Google Fiber Customer Service Jobs in Rochester, NH

ForgeFit

Remote Customer Service Specialist

Hampton, NH · Remote

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

HMG Careers

Remote Sales and Service Agent

Concord, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Concord, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Concord, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Google Fiber Customer Service information

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How much do remote google fiber customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote google fiber customer service in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What does a remote Google Fiber Customer Service representative do?

A Remote Google Fiber Customer Service representative assists customers with issues related to Google Fiber internet, TV, and phone services. They handle inquiries about billing, account management, troubleshooting connectivity issues, and service installations—all from a remote location, typically working from home. Representatives use phone, chat, or email to resolve customer concerns efficiently and provide a positive customer experience. They also document interactions and escalate complex issues to specialized teams when necessary.

What are the key skills and qualifications needed to thrive as a remote Google Fiber Customer Service representative?

To thrive as a Remote Google Fiber Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with basic internet and networking concepts, typically supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, ticketing systems, and remote communication tools is commonly required. Patience, active listening, and adaptability help you stand out when resolving customer issues and maintaining satisfaction. These skills ensure efficient, empathetic service and effective resolution of technical and account-related inquiries in a virtual setting.

What are the most common challenges faced by remote Google Fiber Customer Service representatives and how are they supported in overcoming them?

Remote Google Fiber Customer Service representatives often encounter challenges such as troubleshooting complex technical issues without in-person access, maintaining clear communication across digital channels, and managing high call volumes during peak times. To support their success, Google Fiber provides comprehensive training, detailed knowledge bases, and real-time support from supervisors or technical specialists. Regular team meetings and virtual collaboration tools also help representatives stay connected and share solutions, fostering a supportive remote work environment.

What is the difference between Remote Google Fiber Customer Service vs Remote Cable Customer Support?

AspectRemote Google Fiber Customer ServiceRemote Cable Customer Support
Required CredentialsHigh school diploma or equivalent; technical knowledge beneficialHigh school diploma or equivalent; basic technical understanding
Work EnvironmentHome-based, customer-facing via phone or chatHome-based, customer-facing via phone or chat
Industry UsageTelecommunications, internet servicesTelecommunications, cable TV services
Common Search/ComparisonYesYes

Remote Google Fiber Customer Service and Remote Cable Customer Support share similar work environments and credential requirements, focusing on telecommunications. However, Google Fiber emphasizes internet services, while cable support centers on cable TV. Both roles involve remote customer interaction, making them comparable in industry and job functions.

Does Remote Google Fiber Customer Service have entry-level remote jobs?

Remote Google Fiber Customer Service roles often include entry-level positions suitable for candidates with basic customer service skills and familiarity with remote communication tools. These jobs typically require good communication abilities, problem-solving skills, and sometimes prior customer service experience, making them accessible to those starting their careers remotely.

What are popular job titles related to Remote Google Fiber Customer Service jobs in Rochester, NH?

For Remote Google Fiber Customer Service jobs in Rochester, NH, the most frequently searched job titles are:

What job categories do people searching Remote Google Fiber Customer Service jobs in Rochester, NH look for?

The top searched job categories for Remote Google Fiber Customer Service jobs in Rochester, NH are:

What cities near Rochester, NH are hiring for Remote Google Fiber Customer Service jobs?

Cities near Rochester, NH with the most Remote Google Fiber Customer Service job openings:

Remote Google Fiber Customer Service jobs near you
Infographic showing various Remote Google Fiber Customer Service job openings in Rochester, NH as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,265 per year, or $18.4 per hour.

MDU Account Executive - Remote in New Hampshire

Concord, NH • On-site, Remote

Consolidated Communications
Media and Telecom • 501 - 1,000 employees

6.9

Company rating: 6.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

71st of 101 rated telecommunications companies

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Recommended by parents

Respectful managers

Learn more about Consolidated Communicationsexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

Major Duties
Classification:Exempt. Non-Bargaining
Location: Remote in the market #LI-Remote
Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Fidium Fiber is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Fidium, our employees make the difference.
We are seeking a highly skilled and motivated MDU Account Executive to sell Fidium Fiber services to multi-dwelling units (MDU's)
This is an exciting opportunity for an experienced sales professional who thrives in a fast-paced sales environment and has a proven track record of success. ?You will have the opportunity to make a significant impact to Fidium Fiber's MDU sales strategy and continued success and growth through new account acquisition and existing account management. This position will proactively identify and harvest new growth opportunities by selling advanced technology solutions to new and existing clients in the multifamily segment.
Responsibilities
  • Meet with property management companies to access needs, propose solutions and negotiate MDU bulk or access agreements.
  • Negotiate rights of entry (ROE) with MDU property owners, Homeowners Associations (HOA) and Property Management Companies.
  • Consistently maintain a pipeline of qualified MDU prospects through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships to ensure a constant sales pipe and manage that pipeline from initial contact to closing the account.
  • Deliver compelling sales presentations to MDU real-estate decision-makers, demonstrating in-depth knowledge of the latest consumer-based products and services.
  • Develop consultations and proposals that position our services as essential amenities.
  • Meets and exceeds monthly, quarterly and annual assigned sales goals.
  • Participate in MDU networking events.
  • Maintain quality sales records and preparation of sales and activity reports as required.
  • Collaborate with technical, customer service and related support staffs to ensure end-to-end customer sales and satisfaction and thereby drive new account growth.
  • Partner with MDUs under agreement and related internal teams to increase Fidium Fiber HSI penetration.
  • Work collaboratively with construction, technical operations and implementation teams to conduct MDU surveys, review designs and facilitate approval into MDU's and HOA's.
  • Remain knowledgeable of Fidium Fiber MDU products and services to facilitate sales efforts.
  • Remain knowledgeable of competitor products and services.
  • Prepare and deliver regular sales reports, forecasts, and account updates to management.
  • Territory management to include development of MDU partnerships and related organizational affiliations.
  • Properly document sales activities in Fidium Fiber's CRM system.
  • Follow sales process and fulfill responsibilities as defined in the process.
  • Promptness to prospect meetings and company meetings.
  • Professionally dressed, presentable and well-prepared for all prospect engagements.
  • Act as the main point of contact for MDU clients, ensuring an exceptional customer experience throughout the sales cycle and beyond.
  • Other duties and responsibilities, as assigned.

Qualifications
  • Ideal candidate is dynamic, adaptable, and proactive with an entrepreneurial spirit and desire to generate income.
  • The ability to demonstrate excellence in all aspects of the MDU ROE sales cycle.
  • Strong understanding of MDU market dynamics and the telecommunications industry.
  • Excellent communication, negotiation, and presentation skills.
  • Proven track record of exceeding sales targets.
  • Self-motivated and driven sales acumen.
  • Proficiency in Salesforce and Microsoft Office Suite.
  • Must demonstrate solid judgement and communications skills.
  • Demonstrate familiarity with social media outlets to drive online marketing efforts based on company approved methods and rules of engagement.
  • Ability to work flexible hours, including nights and weekends, as needed.
  • Ability to travel and sell within serviceable area, at least 50% of the time.
  • License required: Valid State Driver's License and a satisfactory driving record. #LinkedIn-remote

Benefits Offered
We are proud to offer a comprehensive and competitive benefits package:
  • 401(k) matching
  • Medical, Rx, Dental and Vision insurance
  • Disability insurance
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Tuition reimbursement
  • Fliexible Time Off
  • Paid holidays
  • Employee Assistance Program
  • Annual bonus program to eligible employee's based upon organization performance

Salary
Pay range (commensurate with skills and experience): $55,000 - $65,000 + Commission
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.

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