Remote General Motors Customer Service Jobs in Rio Rancho, NM

Job Description
Do you like to have a different day every day, connect with people and be the face of the most revolutionary car company in the world? Join us!
The Chevrolet District Sales Manager professional has the responsibility to manage and engage our Chevrolet dealers by visiting and working with them. It means being present at stores in direct connection with our products and services.
They may be involved in various initiatives including developing and implementing marketing initiatives, customer retention, product displays, financial analysis, and training. All to ensure that our dealers understand and succeed in selling our products to the final customer.
A day in the life of a District Sales Manager (DSM) is very fast paced, and no two days will be the same. To succeed in this position, you must like to connect and influence people, but also be able to manage your time properly.
Responsibilities:

• Act as a liaison between GM, its dealerships, and additional GM Partners
• Grow and foster partnerships
• Facilitate mentorship and consulting to ensure monthly/yearly sales objectives are met
• Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities
• Assist in product launches to ensure streamlined marketing and advertising between dealer, independent aftermarket (IAM) and GM
• Monitor Dealership personnel training and ensure compliance with GM requirements/objectives
• Assist with Dealership inventory management, including vehicle and or parts ordering and inventory stabilizing
• Analyze Dealer sales, local market, and competition to identify revenue opportunities
• Increase sales of GM vehicles and Accessory parts to its customers
• Assist in customer problem resolution
• Travel to your dealers in your designated region

To succeed you will need to demonstrate:

• Ability to establish Relationships through partnership - this is your day-to-day routine
• Ability to deal with ambiguity - always growing and keeping up with the current market conditions
• Presentation Skills - you will be the face of our company and brand
• Coachable mindset - being able to learn as you go
• Time Management Skills - ability to schedule and manage time to accomplish annual set goals & metrics
• Flexibility - this position requires travel within your district and relocation when needed
• Composure and Conflict Management - Wining with integrity is one of our core behaviors
• Data orientation - you will manage reports and data daily

Qualifications:

• Bachelor's degree or 2+ years of experience in the automotive industry in lieu of a degree.
• 2+ years in sales and customer service
• Able to travel 100% and be mobile now and in the future and able to relocate anywhere within the United States
• Ability to legally operate a motor vehicle on a regular basis

#LI-HM1
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as remote; however, the selected candidate must live in an approved city within the assigned territory or be willing to relocate. The candidate will be required to relocate, or already reside in the approved city no later than the timeline provided at offer.The selected candidate will be required to travel at least 50% or more on a frequent basis.This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, emailus or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.