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Remote Gaming Support Jobs in Springfield, OR (NOW HIRING)

Pipeworks Studios

Technical Designer II - Social Systems

Eugene, OR · On-site +1

$92K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role can work fully remote, hybrid, or in-office. Day To Day Responsibilities * Plan, design ... Experience supporting or extending proprietary tools and pipelines. * Hey Background in game ...

Pipeworks Studios

Technical Designer II - Social Systems

Eugene, OR · On-site +1

$92K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role can work fully remote, hybrid, or in-office. Day To Day Responsibilities * Plan, design ... Experience supporting or extending proprietary tools and pipelines. * Hey Background in game ...

New

Pipeworks Studios

Level Designer

Eugene, OR · On-site +1

$109K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Place, configure, and tune enemies, NPCs, gameplay objects, and environmental elements to support ... We're happy to support our team no matter where they prefer to work: remote, in office, or hybrid.

Pipeworks Studios

Level Designer

Eugene, OR · On-site +1

$70K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Place, configure, and tune enemies, NPCs, gameplay objects, and environmental elements to support ... We're happy to support our team no matter where they prefer to work: remote, in office, or hybrid.

All JobsGaming Support JobsRemote Gaming Support JobsRemote Gaming Support Jobs in Springfield, OR

Remote Gaming Support information

See Springfield, OR salary details

$14

$26

$46

How much do remote gaming support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote gaming support in Springfield, OR is $26.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.38 per hour, depending on experience, location, and employer.

What is a remote gaming support?

A Remote Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay questions for online games. Support agents communicate via chat, email, or phone to troubleshoot problems, provide guidance, and ensure a smooth gaming experience. They must have strong communication skills, a good understanding of gaming systems, and the ability to resolve issues efficiently. Many roles also require familiarity with customer service tools and a passion for gaming.

What are the key skills and qualifications needed to thrive in remote gaming support, and why are they important?

To thrive as a Remote Gaming Support professional, you need strong troubleshooting abilities, a solid understanding of gaming platforms, and prior experience in customer service or technical support. Familiarity with ticketing systems like Zendesk or Freshdesk, knowledge of gaming networks, and sometimes certifications in IT support tools are valuable assets. Excellent communication, patience, and adaptability are soft skills that set top candidates apart. These skills ensure efficient issue resolution, enhance the player experience, and contribute to a positive gaming community.

What does a remote gaming support do?

A typical day in Remote Gaming Support involves responding to player inquiries via chat, email, or phone, diagnosing technical issues, and providing clear solutions to ensure a seamless gaming experience. You may also escalate complex problems to specialized technical teams, update knowledge bases, and document recurring issues for further analysis. Collaboration with other support agents and sometimes with game developers is common, especially when resolving widespread or new bugs. The work is often fast-paced and requires staying current with updates or new releases in the supported games. Most teams operate in shifts to provide 24/7 coverage, offering flexible hours for remote employees.

What job categories do people searching Remote Gaming Support jobs in Springfield, OR look for?

The top searched job categories for Remote Gaming Support jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Remote Gaming Support jobs?

Cities near Springfield, OR with the most Remote Gaming Support job openings:

Remote Gaming Support jobs near you

Technical Designer II - Social Systems

Pipeworks Studios

Eugene, OR • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Pipeworks Studios is seeking a skilled Technical Designer II to join a large-scale multiplayer experience with deep social and community-driven systems. You'll help design, implement, and refine features that connect players-such as matchmaking, parties, and progression loops-while collaborating closely with both Pipeworks and partner teams. 
This is a highly collaborative role where you'll bridge design and engineering to bring robust social systems to life in a live, evolving environment. 
This is a full-time temporary role with extension or conversion to full-time regular employment possible after 6 months.  
Our studio is based in Eugene, Oregon. This role can work fully remote, hybrid, or in-office.
Responsibilities
  • Plan, design, and implement engaging social systems that promote player connection and long-term engagement. 
  • Build and iterate on system logic, scripting, and data setups within proprietary tools and technology. 
  • Collaborate with engineering to define requirements, debug issues, and maintain tool and content stability. 
  • Partner with UX and design leads to ensure consistent standards for matchmaking, progression, and player-to-player interactions. 
  • Tune gameplay and social loops to balance usability, reward, and engagement. 
  • Participate in playtests and integrate feedback from partner and internal teams. 
  • Create and maintain clear, actionable documentation for features, systems, and tools. 
  • Contribute to workflow and tooling improvements supporting the broader design team. 
  • Communicate clearly across disciplines and time zones to align technical and creative goals. 
Must Haves
  • C++ proficiency; comfortable completing a basic coding test. 
  • Professional experience as a systems or technical designer on a multiplayer or live-service title. 
  • Design experience with player-facing social systems such as friends, parties, matchmaking, and shared progression to enable the design and creation of sustainable social systems with long-term player engagement in mind. 
  • Technical experience writing text-based scripts to manage game systems (scripting in a Lua, Python, or similar language). 
  • Excellent cross-discipline communication skills, especially with engineering and UX. 
  • Familiarity with version control and collaboration tools (e.g., Perforce, Jira, Confluence). 

Nice-To-Have Skills
  • Experience developing or tuning live-service systems, events, or seasonal content. 
  • Exposure to analytics or telemetry workflows for player engagement and community health. 
  • Experience supporting or extending proprietary tools and pipelines. 
  • Hey Background in game engineering or scripting-heavy design roles. 
Education & Experience
  • 5+ years of relevant professional experience in game or technical design. 
  • At least one shipped title in a technical design capacity where they acted as a lead or principal for a feature, system, or tool  
  • Experience collaborating on live or multiplayer projects preferred. 
  • Comfortable working within embedded partner teams and proprietary toolsets. 
A Flexible Working Environment
Almost all of our roles allow for your choice of work location. We're happy to support our team no matter where they prefer to work: remote, in office, or hybrid.
Benefits
  • Medical, Dental, and Vision
  • 401K with employer match
  • Employer Paid Life Insurance Policy
  • Generous Paid Time Off
  • 20 Paid Company Holidays
  • Relocation
  • Paid Parental Leave
  • Employee Assistance Program
  • Fitness Club Discounts
  • Sports Team Sponsorship
  • Annual Company Events
  • Project Wrap Parties
A Commitment to Diversity, Equity, and Inclusion
Pipeworks Studios recognizes the importance of creating an environment where all of our employees feel included and empowered to bring ideas to the the table. We value each employee's unique experiences and perspectives and recognize that it is both the smart and right thing to foster diversity, equity and inclusion within our organization.
By diversifying our workforce, increasing equity, and ensuring that our individual differences are valued, we are better able to deliver an experience that reflects, inspires, and connects with our audience... because games are for everyone!
Pipeworks provides equal employment opportunities to all employees and applicants without regard to race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, or any protected category prohibited by local, state or federal laws.
Go to Pipeworks.com to see some of our continued efforts and our latest Diversity Report.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don't believe you meet every one of the qualifications above.

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