Seattle, WA · Remote
... Gaming, FinTech, AI/ML, SaaS, and Social Media. You will work closely with Account Team and AWS ... remote) and maintain regular engagement cadence - Leverage customer resolution tools across all ...
Seattle, WA · Remote
... Gaming, FinTech, AI/ML, SaaS, and Social Media. You will work closely with Account Team and AWS ... remote) and maintain regular engagement cadence - Leverage customer resolution tools across all ...
Seattle, WA · Remote
$22/hr
This is a remote position open to candidates located anywhere in the United States. Please note ... Familiarity with online gaming platforms, particularly in the Real Money Gaming industry
Seattle, WA · Remote
$22/hr
This is a remote position open to candidates located anywhere in the United States. Please note ... Familiarity with online gaming platforms, particularly in the Real Money Gaming industry
Seattle, WA · On-site +1
$22/hr
This is a remote position open to candidates located anywhere in the United States. Please note ... Familiarity with online gaming platforms, particularly in the Real Money Gaming industry
Seattle, WA · On-site +1
$22/hr
This is a remote position open to candidates located anywhere in the United States. Please note ... Familiarity with online gaming platforms, particularly in the Real Money Gaming industry
Bellevue, WA · On-site +1
$117K - $152K/yr
Our systems operate at scale across batch and streaming data, supporting analytics, product ... Mountain View, SF/Bay: $117,000 - $152,000 gross USD Bellevue, Seattle, NYC, Remote CA: $104,100 ...
Bellevue, WA · On-site +1
$117K - $152K/yr
Our systems operate at scale across batch and streaming data, supporting analytics, product ... Mountain View, SF/Bay: $117,000 - $152,000 gross USD Bellevue, Seattle, NYC, Remote CA: $104,100 ...
Seattle, WA · Remote
CA$155K - CA$195K/yr
GG experience, spanning onboarding, games, economics, retention, and live operations. You'll work ... remote-first company. To support efficient collaboration across teams, we will prioritize ...
Quick apply
Seattle, WA · Remote
CA$155K - CA$195K/yr
GG experience, spanning onboarding, games, economics, retention, and live operations. You'll work ... remote-first company. To support efficient collaboration across teams, we will prioritize ...
Seattle, WA · Remote
$150K - $200K/yr
GG experience, spanning onboarding, games, economics, retention, and live operations. You'll work ... remote-first company. To support efficient collaboration across teams, we will prioritize ...
Quick apply
Seattle, WA · Remote
$150K - $200K/yr
GG experience, spanning onboarding, games, economics, retention, and live operations. You'll work ... remote-first company. To support efficient collaboration across teams, we will prioritize ...
Marketing, Customer Support Regions: North America focused (Global perspective) TL/DR: Seeking a ... You should be obsessed with social media and influencer marketing, the gaming and entertainment ...
Quick apply
Marketing, Customer Support Regions: North America focused (Global perspective) TL/DR: Seeking a ... You should be obsessed with social media and influencer marketing, the gaming and entertainment ...
Seattle, WA · Remote
$90K - $300K/yr
... support you; we provide all of that. If your current position is missing any one of those key ... Participate in daily sales syncs via zoom to discuss sales initiatives, study sales call game tape ...
Quick apply
Seattle, WA · Remote
$90K - $300K/yr
... support you; we provide all of that. If your current position is missing any one of those key ... Participate in daily sales syncs via zoom to discuss sales initiatives, study sales call game tape ...
Seattle, WA · Remote
$55K - $65K/yr
Remote | Base + Uncapped Commission | Fast Track to Closing Most sales reps are underpaid because ... This is not a passive customer support role. This is a performance driven sales role built for ...
Quick apply
Seattle, WA · Remote
$55K - $65K/yr
Remote | Base + Uncapped Commission | Fast Track to Closing Most sales reps are underpaid because ... This is not a passive customer support role. This is a performance driven sales role built for ...
Redmond, WA · On-site +1
Background in customer support, gaming, or digital products is preferred. Applicants must be ... This position is not open to fully remote status at this time.
Redmond, WA · On-site +1
Background in customer support, gaming, or digital products is preferred. Applicants must be ... This position is not open to fully remote status at this time.
Seattle, WA · Remote
$135K - $200K/yr
Interest in collectibles, gaming, or creator platforms Working Hours & Compensation Loot Labs is a remote-first company, and this role is open to candidates globally. To support efficient ...
Quick apply
Seattle, WA · Remote
$135K - $200K/yr
Interest in collectibles, gaming, or creator platforms Working Hours & Compensation Loot Labs is a remote-first company, and this role is open to candidates globally. To support efficient ...
Interest in collectibles, gaming, or creator platforms Working Hours & Compensation Loot Labs is a remote-first company, and this role is open to candidates globally. To support efficient ...
Quick apply
Interest in collectibles, gaming, or creator platforms Working Hours & Compensation Loot Labs is a remote-first company, and this role is open to candidates globally. To support efficient ...
We do not play games. We provide the authority, the bond, customer required cargo and liability ... office support, and software so you can run your business, your way. You will operate as a true ...
New
Quick apply
We do not play games. We provide the authority, the bond, customer required cargo and liability ... office support, and software so you can run your business, your way. You will operate as a true ...
New
... in movie , game , and music creation, as well as technologies for the ethical operations of ... You will receive support from internal scientists and engineers in your efforts. Required ...
... in movie , game , and music creation, as well as technologies for the ethical operations of ... You will receive support from internal scientists and engineers in your efforts. Required ...
... in movie , game , and music creation, as well as technologies for the ethical operations of ... You will receive support from internal scientists and engineers in your efforts. Required ...
... in movie , game , and music creation, as well as technologies for the ethical operations of ... You will receive support from internal scientists and engineers in your efforts. Required ...
Seattle, WA · On-site +1
$73 - $77/hr
Loyalty Project Manager Seattle, WA - remote (Washington State) 6-month contract (possible ... Experience supporting digital engagement campaigns, games, sweepstakes, or loyalty marketing ...
New
Quick apply
Seattle, WA · On-site +1
$73 - $77/hr
Loyalty Project Manager Seattle, WA - remote (Washington State) 6-month contract (possible ... Experience supporting digital engagement campaigns, games, sweepstakes, or loyalty marketing ...
New
Seattle, WA · Remote
$110K - $135K/yr
Remote | $80,000-$130,000 DOE | Full-Time URGENT OPPORTUNITY - IMMEDIATE FILL If you have been ... caseloads, little support, and a culture that treats overtime as the baseline. This one is ...
Quick apply
Seattle, WA · Remote
$110K - $135K/yr
Remote | $80,000-$130,000 DOE | Full-Time URGENT OPPORTUNITY - IMMEDIATE FILL If you have been ... caseloads, little support, and a culture that treats overtime as the baseline. This one is ...
Seattle, WA · On-site +1
$35 - $45/hr
Launch Your Career with a Firm That's Changing the Game Justice Law Corporation is a plaintiff-side ... A Supportive Team Environment Join a growing legal support team and a firm culture that values ...
Seattle, WA · On-site +1
$35 - $45/hr
Launch Your Career with a Firm That's Changing the Game Justice Law Corporation is a plaintiff-side ... A Supportive Team Environment Join a growing legal support team and a firm culture that values ...
Redmond, WA · On-site +1
... our video games, hardware systems, and collaborations with partners on a range of other ... Supports implementation of applicable privacy and online safety laws and regulations across the U.S ...
Redmond, WA · On-site +1
... our video games, hardware systems, and collaborations with partners on a range of other ... Supports implementation of applicable privacy and online safety laws and regulations across the U.S ...
Seattle, WA · Remote
$140K - $185K/yr
You will define, plan and execute on deliverables that drive game changing performance and ... support the development and management of Compute, Database, Storage, Internet of Things (Iot ...
Seattle, WA · Remote
$140K - $185K/yr
You will define, plan and execute on deliverables that drive game changing performance and ... support the development and management of Compute, Database, Storage, Internet of Things (Iot ...
$16.12 - $19.20
14% of jobs
$20.82 is the 25th percentile. Wages below this are outliers.
$19.20 - $22.28
21% of jobs
$22.28 - $25.36
14% of jobs
The median wage is $25.54 / hr.
$25.36 - $28.44
18% of jobs
$30.53 is the 75th percentile. Wages above this are outliers.
$28.44 - $31.51
12% of jobs
$31.51 - $34.59
6% of jobs
$34.59 - $37.67
4% of jobs
$37.67 - $40.75
3% of jobs
$40.75 - $43.83
3% of jobs
$43.83 - $46.90
3% of jobs
$46.90 - $49.98
1% of jobs
$16
$29
$49
A Remote Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay questions for online games. Support agents communicate via chat, email, or phone to troubleshoot problems, provide guidance, and ensure a smooth gaming experience. They must have strong communication skills, a good understanding of gaming systems, and the ability to resolve issues efficiently. Many roles also require familiarity with customer service tools and a passion for gaming.
To thrive as a Remote Gaming Support professional, you need strong troubleshooting abilities, a solid understanding of gaming platforms, and prior experience in customer service or technical support. Familiarity with ticketing systems like Zendesk or Freshdesk, knowledge of gaming networks, and sometimes certifications in IT support tools are valuable assets. Excellent communication, patience, and adaptability are soft skills that set top candidates apart. These skills ensure efficient issue resolution, enhance the player experience, and contribute to a positive gaming community.
A typical day in Remote Gaming Support involves responding to player inquiries via chat, email, or phone, diagnosing technical issues, and providing clear solutions to ensure a seamless gaming experience. You may also escalate complex problems to specialized technical teams, update knowledge bases, and document recurring issues for further analysis. Collaboration with other support agents and sometimes with game developers is common, especially when resolving widespread or new bugs. The work is often fast-paced and requires staying current with updates or new releases in the supported games. Most teams operate in shifts to provide 24/7 coverage, offering flexible hours for remote employees.
Seattle, WA • Remote
Full-time
Posted 28 days ago
7.4
Based on 7,062 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS). Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions.
As a Technical Account Manager (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers' innovative and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role - it offers you the opportunity to serve as the primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises.
Based in the United States, you will provide bilingual AWS technical support to Mandarin-speaking enterprise customers who have established or are expanding their presence in the US market
These customers span industries including E-commerce, Gaming, FinTech, AI/ML, SaaS, and Social Media. You will work closely with Account Team and AWS Support and Service teams to deliver exceptional customer outcomes.
Full professional proficiency in Mandarin (speaking and writing) is required for this role. Strong working proficiency in English is also required
You will ensure customers receive seamless technical support in their preferred language while navigating the US AWS infrastructure landscape.
This is an exciting time to join - our customers are rapidly adopting Generative AI and AI/ML services on AWS, from Amazon Bedrock and SageMaker to custom model training on GPU infrastructure. As a TAM, you will be at the forefront of helping customers navigate this transformation, guiding them on architecture, operational readiness, and best practices for AI workloads in production. You will also leverage AI-powered tools in your own workflow to deliver faster, more proactive support.
Key job responsibilities
- Act as a single point of contact for Enterprise Support customers, building trusted advisor relationships
- Provide strategic technical guidance across the full cloud adoption lifecycle - from migration planning to operational optimization
- Make recommendations on how new AWS offerings (including GenAI, AI/ML) fit into customer strategy and architecture
- Complete analysis and present periodic reviews of operational performance to customers
- Provide detailed reviews of service disruptions, metrics, and prelaunch planning
- Champion and advocate for customer requirements within AWS (e.g., feature requests, service improvements)
- Participate in customer meetings (onsite or remote) and maintain regular engagement cadence
- Leverage customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
- Work directly with AWS service engineers to ensure customer issues are resolved expediently
- Collaborate with internal teams including DSE, SBAS, and account teams to deliver holistic support
- Available for non-business hours support to handle urgent issues and critical events
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate and computer and electronic product manufacturing
10,000+ Employees
Seattle, WA, US
