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Remote Gaming Support Jobs in Baltimore, MD (NOW HIRING)

DVSport

Replay Technical Support Specialist

Baltimore, MD · Remote

$45K - $55K/yr

Responsibilities will include replay operations at assigned conferences, on-site and remote phone ... games, play the replay tech role at post-season tournaments and events, and support deployed ...

Power3 Solutions

Systems Engineer L5

Laurel, MD · Remote

$175K - $225K/yr

Concept, Development, Production, Utilization, Support, and Retirement. Interacts with the ... Company-paid events, including golf events, fishing trips, baseball games, hockey games and more We ...

Getinge

Regional Territory Manager- VA, DC, MD

Baltimore, MD · Remote

$300K - $360K/yr

... game changers. Are you looking for an inspiring career? You just found it. This role is open to US ... This role is an outside sales remote (US) position with expectations of regular in-person customer

Scene Health

Full Stack Platform Engineer

Baltimore, MD · On-site +1

$100K - $115K/yr

Help monitor and support AWS-based services. * Collaborate on improving system observability (e.g ... Remote work with occasional travel for in-person team connectivity * 401K retirement savings plan

All JobsGaming Support JobsRemote Gaming Support JobsRemote Gaming Support Jobs in Baltimore, MD

Remote Gaming Support information

See Baltimore, MD salary details

$14

$25

$44

How much do remote gaming support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote gaming support in Baltimore, MD is $25.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.17 per hour, depending on experience, location, and employer.

What is a remote gaming support?

A Remote Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay questions for online games. Support agents communicate via chat, email, or phone to troubleshoot problems, provide guidance, and ensure a smooth gaming experience. They must have strong communication skills, a good understanding of gaming systems, and the ability to resolve issues efficiently. Many roles also require familiarity with customer service tools and a passion for gaming.

What does a remote gaming support do?

A typical day in Remote Gaming Support involves responding to player inquiries via chat, email, or phone, diagnosing technical issues, and providing clear solutions to ensure a seamless gaming experience. You may also escalate complex problems to specialized technical teams, update knowledge bases, and document recurring issues for further analysis. Collaboration with other support agents and sometimes with game developers is common, especially when resolving widespread or new bugs. The work is often fast-paced and requires staying current with updates or new releases in the supported games. Most teams operate in shifts to provide 24/7 coverage, offering flexible hours for remote employees.

What are the key skills and qualifications needed to thrive in remote gaming support, and why are they important?

To thrive as a Remote Gaming Support professional, you need strong troubleshooting abilities, a solid understanding of gaming platforms, and prior experience in customer service or technical support. Familiarity with ticketing systems like Zendesk or Freshdesk, knowledge of gaming networks, and sometimes certifications in IT support tools are valuable assets. Excellent communication, patience, and adaptability are soft skills that set top candidates apart. These skills ensure efficient issue resolution, enhance the player experience, and contribute to a positive gaming community.

What are popular job titles related to Remote Gaming Support jobs in Baltimore, MD?

For Remote Gaming Support jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Remote Gaming Support jobs in Baltimore, MD look for?

The top searched job categories for Remote Gaming Support jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Remote Gaming Support jobs?

Cities near Baltimore, MD with the most Remote Gaming Support job openings:

Remote Gaming Support jobs near you
Infographic showing various Remote Gaming Support job openings in Baltimore, MD as of August 2026, with employment types broken down into 78% Full Time, 9% Part Time, 11% Contract, and 2% Nights. Highlights an 100% Remote job distribution, with an average salary of $53,835 per year, or $25.9 per hour.

Replay Technical Support Specialist - Baltimore/Surrounding Cities

DVSport, Inc.

Baltimore, MD • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

at DVSport | Baltimore/Surrounding Cities/ Remote
Ever wonder what officials watch so they can efficiently confirm or overturn a play, what players are studying on the sideline during a game, how teams prepare for an opponent using video, what gives sports broadcasters the ability to analyze a play quickly during a broadcast, what gives coaches a in-game edge when challenging officiating calls....it's all thanks to DVSport's cutting-edge software and broadcast quality technology.
Based in Pittsburgh, PA since 2002, DVSport is an industry leading sports technology company specializing in Instant Replay and digital video acquisition, analysis, and play-back software. Our products and technology are utilized by some of the top professionals in sports throughout the country.
Have interest in Joining DVSport:
  • An industry leader in instant replay
  • A technology innovator for the past 25 years
  • Recognized market leader for replay throughout the collegiate and professional markets
  • Sport specific opportunities - football, basketball, baseball, field hockey, ice hockey, soccer, softball, track and field, volleyball, wresting
  • An Emmy award-winning company

Your Role on this team:
The Replay Technical Support Specialist is responsible for supporting, integrating and maintaining our replay solutions product line. Responsibilities will include replay operations at assigned conferences, on-site and remote phone support for the replay solution product line, performing replay product testing, identifying software and hardware development needs, and participating in various replay meetings, clinics, and industry events. This position will report directly to a Regional Account Manager and indirectly to the National Director of Account Management.  

What We Look For:
  • Seeking Candidates with Technical Hardware and Support Experience in the following areas:
    • Integrated Computer software and hardware solutions, coaching or team setting a plus
    • Servers, capture/playback video equipment, and analogue or digital audio equipment
    • Experience shooting and editing video; multiple video formats (720p, 1080p, or 4K) and higher frame rate video formats (60 fps or higher)
    • Video transport over HD-SDI or fiber
    • Networking protocols, managed switches, and fiber transport & SFPs
  • Bachelor's degree
  • Eagerness to travel - this position requires travel to visit customers, go to games, play the replay tech role at post-season tournaments and events, and support deployed systems.
  • Availability - while regular travel is expected, during the busy seasons this could be extensive
  • Flexibility - The position has an evening and weekend work schedule with offsetting time off during the week
  • Collaboration/team player with the ability to lead
  • Possess a high level of independent judgment within established procedures
  • Ability to create strong business relationships with all replay client participants
  • Demonstrate a tremendous work ethic while maintaining a positive and upbeat attitude
  • A proven commitment to safety measures and practices
  • Strong planning and organizational skills
  • Willingness to learn and seize the opportunity

Why work at DVSport?
  • Real exposure to the world of sports technology and developing leading tech for the industry.
  • Working alongside industry experts and professionals who move the company and the innovation forward.
  • Great opportunities to travel to and work at awesome events in a variety of sports
  • A very competitive compensation package (including a car allowance)
  • Exceptional benefits package that includes Medical, Dental, and Vision
  • 401K with matching company contributions.
  • Paid holidays including a paid community volunteer day
  • Generous Paid Time Off
  • Cutting edge technology to accomplish your job
  • Company branded gear

Job Specifics
  • Job Type: Full-time
  • Education: Associate/Bachelors (Preferred)
  • Location: This is a Work from Home role that requires residency in the Baltimore, MD or a nearby city and requires travel.  Candidates not based in the Baltimore/surrounding city would be required to relocate within 30 days of employment.

Benefits:
  • 401(k)
  • Dental insurance
  • Medical insurance
  • Vision insurance
  • Paid time off

Schedule:
  • Weekend and Evening availability required

Apply