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Remote Gaming Support Jobs in Tennessee (NOW HIRING)

InsCipher

Tax Associate

Chattanooga, TN · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

InsCipher

Tax Associate

Murfreesboro, TN · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

InsCipher

Tax Associate

Jackson, TN · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

InsCipher

Tax Associate

Memphis, TN · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

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All JobsGaming Support JobsRemote Gaming Support JobsRemote Gaming Support Jobs in Tennessee

Remote Gaming Support information

See Tennessee salary details

$13

$23

$40

How much do remote gaming support jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote gaming support in Tennessee is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.72 per hour, depending on experience, location, and employer.

What is a remote gaming support?

A Remote Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay questions for online games. Support agents communicate via chat, email, or phone to troubleshoot problems, provide guidance, and ensure a smooth gaming experience. They must have strong communication skills, a good understanding of gaming systems, and the ability to resolve issues efficiently. Many roles also require familiarity with customer service tools and a passion for gaming.

What are the key skills and qualifications needed to thrive in remote gaming support, and why are they important?

To thrive as a Remote Gaming Support professional, you need strong troubleshooting abilities, a solid understanding of gaming platforms, and prior experience in customer service or technical support. Familiarity with ticketing systems like Zendesk or Freshdesk, knowledge of gaming networks, and sometimes certifications in IT support tools are valuable assets. Excellent communication, patience, and adaptability are soft skills that set top candidates apart. These skills ensure efficient issue resolution, enhance the player experience, and contribute to a positive gaming community.

What does a remote gaming support do?

A typical day in Remote Gaming Support involves responding to player inquiries via chat, email, or phone, diagnosing technical issues, and providing clear solutions to ensure a seamless gaming experience. You may also escalate complex problems to specialized technical teams, update knowledge bases, and document recurring issues for further analysis. Collaboration with other support agents and sometimes with game developers is common, especially when resolving widespread or new bugs. The work is often fast-paced and requires staying current with updates or new releases in the supported games. Most teams operate in shifts to provide 24/7 coverage, offering flexible hours for remote employees.

What are the most commonly searched types of Gaming Support jobs in Tennessee? The most popular types of Gaming Support jobs in Tennessee are:
What are popular job titles related to Remote Gaming Support jobs in Tennessee? For Remote Gaming Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Gaming Support jobs in Tennessee look for? The top searched job categories for Remote Gaming Support jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Gaming Support jobs? Cities in Tennessee with the most Remote Gaming Support job openings:
Remote Gaming Support jobs near you
Infographic showing various Remote Gaming Support job openings in Tennessee as of July 2026, with employment types broken down into 60% Full Time, 16% Part Time, and 24% Contract. Highlights an 100% Remote job distribution, with an average salary of $49,174 per year, or $23.6 per hour.

Associate III - Sales & Support (Remote in USA)

American Lebanese Syrian Associated Charities

Memphis, TN • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

AtALSACyou do more than make a living; you make a difference.
We like people who are different...because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.
Job Description

The Donor Engagement Specialist serves as a key ambassador for St. Jude Children's Research Hospital, delivering exceptional donor experiences while supporting fundraising initiatives that advance the mission of finding cures and saving children. This role is responsible for building and maintaining relationships with donors, volunteers, event participants, and community partners through multiple communication channels, including phone, email, chat, text, and social media. The position combines customer service excellence, relationship management, problem-solving, and fundraising support to strengthen donor engagement and drive revenue growth.

Essential Job FunctionsDonor & Volunteer Engagement
  • Develop and maintain knowledge of ALSAC fundraising programs, campaigns, events, and brand awareness initiatives to effectively support donors, volunteers, event coordinators, and fundraising participants across Mass Marketing, Experiential, and Relational fundraising efforts.
  • Provide exceptional service through multiple communication channels, including inbound and outbound phone calls, email, chat, text, and social media. Efficiently resolve donor inquiries, requests, concerns, and complex issues while delivering a positive donor experience.
  • Utilize active listening, problem-solving, and relationship-building skills to cultivate meaningful donor and volunteer relationships, address concerns, and identify opportunities to enhance engagement and retention.
Fundraising & Revenue Generation
  • Apply fundraising, sales, customer service, and account management techniques to recruit, retain, and cultivate participants across campaigns, including Legacy Youth and DIY initiatives, peer-to-peer fundraising efforts, multicultural programs, lead generation campaigns, and additional experiential fundraising initiatives.
  • Identify opportunities to increase participation and revenue through strategic fundraising conversations, goal setting, participant coaching, and upselling opportunities when appropriate.
  • Engage prospective donors and fundraising participants through referrals, marketing-generated leads, and outreach efforts to expand fundraising participation and support organizational growth.
Donor Experience & Relationship Management
  • Gather, document, and analyze donor and volunteer feedback to identify trends, improve the donor experience, and provide insights that support campaign enhancements and business initiatives.
  • Serve as a trusted resource for donors, volunteers, and event coordinators by researching and resolving inquiries, processing special requests, and navigating both online and offline fundraising platforms.
  • Exercise sound judgment when handling third-party fundraising issues, escalating concerns as appropriate to ensure timely and effective resolution.
Data Integrity & Operational Support
  • Maintain accurate donor, volunteer, and event records across multiple systems while ensuring data integrity and compliance with organizational policies, procedures, and PCI standards.
  • Document interactions, troubleshoot issues, and report trends, concerns, and system-related challenges to leadership. Monitor and communicate potential source code or reporting issues that could impact fundraising revenue tracking.
  • Utilize internal and external systems, call center platforms, databases, reporting tools, and Microsoft Office applications to manage donor interactions, process requests, track activities, and support business operations.
  • Capture and route tour requests, process incentive orders, manage assigned shared inboxes, and complete special projects and operational tasks as assigned.
  • Support Enterprise Contact Center and Shared Services operations by assisting with overflow activities, cross-functional initiatives, and peak-volume periods.
Team & Organizational Support
  • Participate in Enterprise Contact Center operations, which may require flexibility to work evenings, weekends, holidays, and additional hours during peak fundraising periods to support organizational needs.
QualificationsRequired Knowledge, Skills, and Abilities
  • Strong customer service orientation with a passion for delivering exceptional donor experiences.
  • Excellent interpersonal, verbal, and written communication skills across multiple channels, including phone, email, chat, text, and social media.
  • Proven ability to build and maintain relationships with donors, volunteers, participants, and internal stakeholders.
  • Strong problem-solving, conflict resolution, and negotiation skills.
  • Ability to manage multiple priorities and adapt in a fast-paced, metrics-driven environment.
  • Demonstrated attention to detail and ability to maintain accurate records and data integrity.
  • Ability to manage sensitive and confidential information with discretion and professionalism.
  • Strong research and analytical skills with the ability to investigate transactions, discrepancies, and donor concerns.
  • Proficiency with Microsoft Outlook, Word, Excel, internet-based applications, CRM systems, and contact center technologies.
  • Ability to learn and effectively navigate multiple software platforms and fundraising systems.
  • Ability to communicate effectively with individuals at all organizational levels.
  • High School Diploma or GED required.
  • Minimum of two (2) years of experience in customer service, contact center operations, fundraising, sales, account management, donor relations, or a related field.
  • Experience working in a nonprofit, fundraising, customer engagement, or call center environment preferred.
  • Bilingual proficiency in English and Spanish (written and verbal) preferred.
  • Experience supporting fundraising campaigns, donor stewardship, volunteer engagement, or peer-to-peer fundraising initiatives preferred.
  • Knowledge of CRM systems and donor management platforms preferred.

  • Working Hours: Monday-Friday, 10:30 AM - 7:00 PM CT

  • Location: Remote in USA

Benefits & PerksThe following Benefits & Perks apply to Full-Time Roles Only.We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same.
  • Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
  • 401K Retirement Plan with 7% Employer Contribution
  • Exceptional Paid Time Off
  • Maternity / Paternity Leave
  • Infertility Treatment Program
  • Adoption Assistance
  • Education Assistance
  • Enterprise Learning and Development
  • And more

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.

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