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Remote Game Admin Jobs in California (NOW HIRING)

Got Game Camp

Customer Service Support Assistant

Los Angeles, CA · On-site +1

$18.50 - $25.50/hr

... Game Admin email. * Database Administration: Navigate and manage parent accounts within our ... This is a part-time, remote position. * Target start date is early September. * This is initially a ...

HME

Technical Support Representative I (Remote)

Carlsbad, CA · On-site +1

$19 - $21/hr

... Games, HME strives to create the newest, most innovative products on the market while providing ... Administer service programs to effectively correct service issues * Dispatch installers to perform ...

HME

Technical Support Representative I (Remote)

Carlsbad, CA · On-site +1

$19 - $21/hr

... Games, HME strives to create the newest, most innovative products on the market while providing ... Administer service programs to effectively correct service issues * Dispatch installers to perform ...

Glaukos

Cornea Regional Business Manager

San Clemente, CA · Remote

$270K/yr

The RBM serves as a trusted partner to physicians, administrators, and clinical staff by delivering ... Total Targeted Compensation $270K+ Plus RSU's. #GKOSUS #LI-remote Generous. Innovative. Leadership ...

Glaukos

Cornea Regional Business Manager

San Clemente, CA · Remote

$270K/yr

The RBM serves as a trusted partner to physicians, administrators, and clinical staff by delivering ... Total Targeted Compensation $270K+ Plus RSU's. #GKOSUS #LI-remote Generous. Innovative. Leadership ...

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Remote Game Admin information

What is a remote game admin?

Remote Game Admins are professionals who oversee and manage online gaming environments from a remote location. Their responsibilities typically include monitoring gameplay, enforcing rules, handling player disputes, and ensuring a fair and enjoyable experience for all participants. They may also assist with technical support, report bugs, and relay feedback to developers. Remote Game Admins are essential for maintaining order and community standards in online games, especially multiplayer or massively multiplayer online games (MMOs). This role often requires strong communication skills, a good understanding of game mechanics, and the ability to remain impartial when resolving conflicts.

What skills and qualifications are needed to thrive as a remote game admin?

To thrive as a Remote Game Admin, you need strong knowledge of gaming platforms, community management, and conflict resolution, often supported by experience in online moderation or customer support. Familiarity with content management systems, ticketing platforms, and communication tools like Discord or Slack is typically required. Excellent interpersonal skills, patience, and the ability to remain calm under pressure help you effectively manage player interactions and enforce rules. These skills ensure a safe, enjoyable gaming environment and support the integrity and reputation of the gaming community.

What are common challenges faced by remote game admins and how can they be addressed?

Remote Game Admins often encounter challenges such as managing player disputes, monitoring in-game behavior, and responding promptly to technical issues across different time zones. Effective communication skills and familiarity with moderation tools are crucial for resolving conflicts and maintaining a positive gaming environment. Staying organized and proactive in following game policies helps admins handle high volumes of player requests efficiently and ensures smooth collaboration with the development and support teams.

What are popular job titles related to Remote Game Admin jobs in California?

For Remote Game Admin jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Game Admin jobs in California look for?

The top searched job categories for Remote Game Admin jobs in California are:

What cities in California are hiring for Remote Game Admin jobs?

Cities in California with the most Remote Game Admin job openings:

Remote Game Admin jobs near you
Infographic showing various Remote Game Admin job openings in California as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Remote job distribution.

Customer Service Support Assistant

Los Angeles, CA • On-site, Remote

Got Game Camp
See more jobs at Got Game Campexternal

$18.50 - $25.50/hr

Part-time

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Description
About Got Game Sports
Got Game Sports is one of the premier youth sports and camp organizations in Los Angeles and Colorado. We pride ourselves on delivering a premium quality experience, maintaining high engagement, and executing the "Got Game Way." We are looking for a dedicated Customer Service Support Assistant to join our administrative team.
The Role
We are seeking a highly organized, independent, competent, and detail-oriented Customer Service Support Assistant to help manage our parent communication and registration processes. Working directly under our Communications Coordinator, you will serve as a frontline voice of the company. Because this is a fully remote position, we need a self-starter who possesses excellent phone and email etiquette, great written skills, learns databases and new platforms quickly, and can confidently solve problems for our families while maintaining a warm and professional brand tone. Just as important: we need someone who takes initiative - who digs into what they don't know, asks questions early when something isn't clear, and takes a swing at solving a problem and learning new solutions before handing it off.
Key Responsibilities
  • Frontline Parent Support: Confidently manage high-volume incoming phone calls and emails from parents regarding registration details and support, schedules, and general inquiries - with prompt, thorough, complete replies.
  • Inbox Management: Assist the Communications Coordinator in maintaining our "Zero Inbox" standard for the Got Game Admin email.
  • Database Administration: Navigate and manage parent accounts within our 'Playbook' registration system - roster management, enrollments, credits, refunds, and add-ons - ensuring enrollment data, pricing, and capacity limits are accurate. Precision matters here; these are real dollars on a family's account.
  • Customer Experience: Filter operational noise by owning routine and moderately complex questions yourself, and escalating genuinely sensitive or unusual issues to the Communications Coordinator.
  • Work with some of our frontline staff to find answers to questions for prompt replies.
  • Brand Voice: Ensure all written and verbal communication aligns with the positive, energetic, and professional "Got Game Way."

Work Details
  • This is a part-time, remote position.
  • Target start date is early September.
  • This is initially a seasonal position, ending after our fall and winter holiday camps, with the intention of re-evaluating at that time to continue the work on a more consistent basis through spring and summer.
  • Must have access to a quiet workspace, a reliable computer, and high-speed internet.

Requirements
Requirements & Qualifications
  • Experience: Previous experience in customer service, administrative support, or remote help-desk roles. Camp/youth sports industry experience is a plus.
  • Communication Skills: Exceptional written and verbal communication skills. You must be comfortable spending a significant portion of your time on the phone and via email with parent customers.
  • Technical Proficiency: Strong computer skills with the ability to quickly learn our registration database (Playbook). Experience with general CRM platforms, email ticketing systems, and Google Workspace is highly preferred.
  • Independent Worker: Proven ability to work remotely with minimal supervision. While managers are always available to support you, you must be confident in your ability to find answers and solve problems autonomously - and equally willing to ask clear questions early to learn systems rather than sit on something you don't understand.
  • Detail-Oriented: Accuracy with dates, dollar amounts, and account balances. You catch your own mistakes before a parent does.

Tone: Ability to remain calm, empathetic, and professional under pressure, especially when assisting frustrated or confused customers.

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