ZipRecruiter

Log In

2

Remote French Speaking Call Center Jobs in Rio Rancho, NM

ABB

Regional Sales Manager - Traction - Americas

NM · Remote

The work model for the role is: remote in the United States. This role requires 30% Travel in the ... Spanish and French. * Experience with construction, mining, heavy vehicle and/or data center ...

ABB

Strategic Marketing Manager, Data Centers

NM · On-site +1

$91K - $112K/yr

... Cary, NC office or full-remote in the United States. This role is contributing to the ... the data center ecosystem through industry participation, speaking engagements, and ...

WFS Group

Sales Development Representative

Albuquerque, NM · On-site +1

$55K - $65K/yr

Fully location independent (remote position) * Base to compensate for your time, commissions to ... center. * Participate in daily sales syncs via zoom to discuss sales initiatives, study sales call ...

next page

Showing results 1-20

All JobsFrench Speaking Call Center JobsRemote French Speaking Call Center JobsRemote French Speaking Call Center Jobs in Rio Rancho, NM

Remote French Speaking Call Center information

See Rio Rancho, NM salary details

$10

$19

$32

How much do remote french speaking call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote french speaking call center in Rio Rancho, NM is $19.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote French Speaking Call Center agents and how can they be overcome?

Remote French Speaking Call Center agents often face challenges such as managing high call volumes, resolving complex customer issues in bilingual settings, and remaining focused while working independently from home. To succeed, it’s important to create an organized, quiet workspace and utilize company-provided training to stay updated on products and procedures. Building strong time management skills and seeking support from virtual team resources can also help agents maintain productivity and avoid burnout. Regular communication with supervisors and colleagues through online platforms is encouraged to foster teamwork and quickly resolve escalated concerns.

What is a Remote French Speaking Call Center job?

A Remote French Speaking Call Center job involves handling customer service, sales, or technical support calls in French while working from home. Agents assist French-speaking customers via phone, email, or chat, resolving inquiries and providing information. This role typically requires fluency in French, strong communication skills, and a reliable internet connection. Companies may provide training and necessary software to support remote operations.

What are the key skills and qualifications needed to thrive in the Remote French Speaking Call Center position, and why are they important?

To thrive as a Remote French Speaking Call Center agent, you need fluency in French and English, excellent verbal and written communication skills, and previous customer service experience. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Strong active listening, patience, and problem-solving abilities help candidates stand out in this role. These skills and qualities ensure efficient, empathetic support for customers and contribute to positive client satisfaction in a virtual environment.

What are popular job titles related to Remote French Speaking Call Center jobs in Rio Rancho, NM? For Remote French Speaking Call Center jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote French Speaking Call Center jobs in Rio Rancho, NM look for? The top searched job categories for Remote French Speaking Call Center jobs in Rio Rancho, NM are:
Remote French Speaking Call Center jobs near you
Quality Outreach Interventionist

Quality Outreach Interventionist

Presbyterian Healthcare Services

Albuquerque, NM • On-site, Remote

$45K - $68K/yr

Full-time

Medical, Dental, Vision, Life

Posted 27 days ago

Presbyterian Healthcare Services rating

7.3

Company rating: 7.3 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

295th of 870 rated healthcare providers

Job description

Location Address:
9521 San Mateo NEAlbuquerque, NM 87113-2237
Compensation Pay Range:
Minimum Offer $45,136.00Maximum Offer $68,931.20Now Hiring: Quality Outreach Interventionist
Summary:
This work from home role is available to New Mexico residents only.
Build your Career. Make a Difference. Presbyterian is hiring a skilled Quality Outreach Interventionist to join our team.Type of Opportunity: Full timeJob Exempt: YesJob is based: Reverend Hugh Cooper Administrative CenterWork Shift: Days (United States of America)
Responsibilities:
This position serves as a key member of the Centralized Outreach & Engagement team, responsible for advancing Quality, Risk Adjustment, and Medicare STARS performance through high-level coordination and member relationship management. This position manages a panel of members to support Annual Wellness Visit scheduling, HCC documentation, and first-year Medicare Advantage retention. This position also conducts specialized outreach to address risk adjustment and satisfaction drivers, such as CAHPS and HOS measures, while providing concierge-level support to help members navigate benefits, providers, and community resources. In collaboration with Clinical Operations and Population Health, this role combines data-driven outreach with empathetic service to deliver measurable improvements in member experience and clinical quality.
Some key responsibilities include:
  • Develop and manage a panel of members assigned throughout the year specifically to them of Medicare Advantage first-year enrollment.
  • Collaborate with Clinical Operations and Presbyterian Medical Group to provide in-home blood pressure readings and other screenings.
  • Provide in-home screening test results to appropriate providers and teams for follow-up.
  • Perform outreach to Medicare Advantage members to support Quality outcomes related to CAHPS and HOS.
  • Perform outreach and scheduling for Annual Wellness Visits (AWVs) in support of Risk Adjustment initiatives.
  • Perform high-level claims assistance during outreach interventions.
  • Assign activities within internal systems to ensure timely follow-up.
  • Expected to demonstrate flexibility by performing tasks from lower-level roles when necessary to meet organizational metrics and member needs.
  • Travel to members homes to provide telehealth or testing equipment for Risk Adjustment and Quality gap closures.
  • Perform bone density scans in members homes for the Medicare Stars osteoporosis measure.
  • Assist with assignment of members to primary and specialty care providers.
  • Speak with members in all lines of business and perform behavioral interviewing techniques (Motivational Interviewing) to determine social determinants of health.
  • Provide education of PHP and community-based programs that support quality care gap closures.
  • Perform outreach relating to HEDIS, Risk Adjustment, Medicare STARS, and other regulatory entities.
  • Must research and provide feedback to ensure provider/member activities meet HEDIS and regulatory requirements.
  • Track and manage outreach information in internal systems for leadership reporting.
  • Motivate members to be actively engaged participants in their health.
  • Compassionately own member issues through resolution or escalation.
  • Other duties and projects assigned.

Qualifications:
  • High School Diploma required. Associate degree preferred.
  • Three years of healthcare experience required
  • Valid drivers license & Auto Insurance required
  • Call center experience preferred
  • Knowledge of related medical terminology
  • Excellent driving record
  • Bilingual-English/Spanish preferred.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

What Presbyterian Healthcare Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Presbyterian Healthcare Services logo

About Presbyterian Healthcare Services

Sourced by ZipRecruiter

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Albuquerque, NM, US

Year founded

1908

Social media

FacebookTwitter

View All Presbyterian Healthcare Services Jobs

Apply