English-Spanish Bilingual Tier 2 Technical Support Representative Company: Callnovo Location ... Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ...
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Remote Freelance Bilingual information
See salary details
$12.74 - $14.07
2% of jobs
$14.07 - $15.41
8% of jobs
$15.41 - $16.74
9% of jobs
$17.06 is the 25th percentile. Wages below this are outliers.
$16.74 - $18.07
21% of jobs
The median wage is $18.88 / hr.
$18.07 - $19.41
15% of jobs
$19.41 - $20.74
14% of jobs
$21.61 is the 75th percentile. Wages above this are outliers.
$20.74 - $22.07
8% of jobs
$22.07 - $23.40
8% of jobs
$23.40 - $24.74
5% of jobs
$24.74 - $26.07
5% of jobs
$26.07 - $27.40
3% of jobs
$12
$20
$27
How much do remote freelance bilingual jobs pay per hour?
Which company is 100% remote?
What are the highest paying remote jobs with no experience?
What jobs can I get if I'm bilingual?
What companies allow you to work remotely internationally?
What is the difference between Remote Freelance Bilingual vs Remote Bilingual Customer Service Representative?
| Aspect | Remote Freelance Bilingual | Remote Bilingual Customer Service Representative |
|---|---|---|
| Credentials | Language proficiency, freelance experience | Language skills, customer service training |
| Work Environment | Self-managed, flexible schedule | Company-based, structured shifts |
| Industry Usage | Various industries, project-based | Customer support, client interaction |
| Search Intent | Freelance language jobs, remote projects | Customer service roles, remote support |
Remote Freelance Bilingual roles focus on independent, project-based work requiring language skills across industries. In contrast, Remote Bilingual Customer Service Representatives work within companies to provide support, often with structured schedules. Both roles require language proficiency but differ in work setup and industry focus.

Full-time
Posted 12 days ago
Job description
Job Title:
English-Spanish Bilingual Tier 2 Technical Support Representative
Company:
Callnovo
Location:
Remote / Freelancer Contract
This posting is city-anchored for job board distribution, but candidates may work remotely if they are legally able to provide freelance services from their location.
Employment Type:
Freelancer Contract
Working Hours:
- 3:00 PM - 12:00 AM Central European Time
- 5 days per week
- Weekend rotation may be required
Market Served:
English and Spanish-speaking customers
Industry:
Customer Support / Technical Support / Call Center Services
Job Overview:
Callnovo is seeking an English-Spanish Bilingual Tier 2 Technical Support Representative to deliver customer service and technical issue resolution for an international client. This position is ideal for candidates with strong spoken and written English and Spanish skills, solid troubleshooting abilities, and experience handling customer escalations.
Key Responsibilities:
- Provide Tier 2 customer and technical support in both English and Spanish.
- Troubleshoot product, account, and service issues, guiding customers to resolution.
- Accurately escalate complex cases with clear notes and supporting details.
- Maintain professional communication across email, phone, chat, or ticketing channels.
- Follow client workflows, quality standards, and data privacy requirements.
Requirements:
- Proficiency in both English and Spanish; must be comfortable supporting customers professionally in both languages.
- Prior experience in customer support, call center, help desk, or technical support.
- Ability to work 3:00 PM - 12:00 AM Central European Time, 5 days per week, including possible weekend rotation.
- Reliable internet connection, quiet work environment, and ability to work independently as a freelancer.
- Strong problem-solving skills, attention to detail, and clear written communication.
Preferred Qualifications:
- Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support.
- Familiarity with CRM, ticketing systems, remote troubleshooting, and escalation workflows.
How to Apply:
Please submit your resume through this posting. Qualified candidates may be invited to complete registration through Callnovo's application page: https://assess.herodash.ai/jobs/147. No separate assessment is required at this stage.
About Fuku
Sourced by ZipRecruiter
Industry
Food services and drinking places
Company size
51 - 200 Employees
Headquarters location
New York, NY, US
Year founded
2015