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Remote First Data Merchant Services Jobs in Alabama

$20.34 - $27.12/hr

First American's National Production Services division provides global title and escrow production ... data. Provides customer service to external clients and field escrow offices. This role is part of ...

$26.88 - $35.82/hr

First American's National Production Services division provides global title and escrow production ... Search, examine and connect data across counties and jurisdictions. Verify legal property ...

$26.88 - $35.82/hr

First American's National Production Services division provides global title and escrow production ... Search, examine and connect data across counties and jurisdictions. Verify legal property ...

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Remote First Data Merchant Services information

What are the main challenges of working remotely as a First Data Merchant Services representative, and how can I overcome them?

One common challenge in a remote First Data Merchant Services role is maintaining effective communication with both clients and your team, as you won’t have in-person interactions. Establishing a structured routine, using collaboration tools (like Slack or Microsoft Teams), and proactively reaching out to colleagues can help bridge this gap. Additionally, staying organized and self-motivated is crucial, as you’ll often manage client accounts, resolve payment issues, and support merchants independently. Regular training and feedback sessions offered by the company can also help you stay aligned with team goals and industry updates.

What are the key skills and qualifications needed to thrive as a Remote First Data Merchant Services Representative, and why are they important?

To thrive as a Remote First Data Merchant Services Representative, you need strong knowledge of payment processing, customer service principles, and a background in finance or business, often supported by experience in merchant services. Familiarity with CRM software, payment gateways, and First Data systems is typically required, along with relevant certifications in payment processing or financial services. Excellent communication, problem-solving, and self-motivation are essential soft skills for managing client relationships and resolving issues remotely. These skills ensure efficient support, customer satisfaction, and the effective handling of merchant accounts in a competitive payments industry.

What is the difference between Remote First Data Merchant Services vs Remote Data Entry Specialist?

AspectRemote First Data Merchant ServicesRemote Data Entry Specialist
Required CredentialsBasic computer skills, familiarity with payment processing systemsTyping speed, attention to detail, basic computer skills
Work EnvironmentRemote, often within financial or payment processing companiesRemote, various industries including healthcare, finance, retail
Employer & Industry UsageFinancial services, payment processing companiesMultiple industries, administrative roles
Common Search & Comparison IntentUnderstanding roles in payment processing companiesData entry jobs, remote administrative roles

Remote First Data Merchant Services involves handling payment processing and merchant account management remotely within financial sectors. In contrast, Remote Data Entry Specialists focus on inputting data across various industries. Both roles are remote, but they differ in industry focus and specific skill requirements.

What are Remote First Data Merchant Services?

Remote First Data Merchant Services are payment processing solutions provided by First Data (now part of Fiserv) that allow businesses to accept and manage electronic payments from anywhere, without needing to be physically present at a brick-and-mortar location. These services support online transactions, mobile payments, and remote invoicing, making it easier for businesses to manage sales in a digital environment. With secure payment gateways and virtual terminals, businesses can process credit card payments, handle recurring billing, and access transaction data remotely.
What are popular job titles related to Remote First Data Merchant Services jobs in Alabama? For Remote First Data Merchant Services jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote First Data Merchant Services jobs in Alabama look for? The top searched job categories for Remote First Data Merchant Services jobs in Alabama are:
What cities in Alabama are hiring for Remote First Data Merchant Services jobs? Cities in Alabama with the most Remote First Data Merchant Services job openings:
Licensed Crisis Counselor - Fully Remote in Union Springs, AL

Licensed Crisis Counselor - Fully Remote in Union Springs, AL

Protocall Services

Union Springs, AL • On-site, Remote

$28.55 - $32.55/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 24 days ago


Job description

Education (one of the following required):
  • MSW, PsyD, or PhD in a behavioral health field, OR
  • M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program

Licensure (must reside in AL and hold one of the following):
  • ALC
  • LMSW
  • LPC
  • LICSW
  • LMFT
  • LP

Licensure Requirements: Licensure must be active and in good standing
Location Requirements: Remote, Alabama residency required
Benefits
  • Comprehensive medical, dental, and life insurance
  • 401(k) program with company match
  • Company-matched student loan repayment program
  • Short- and long-term disability (STD/LTD)
  • Employee Assistance Program (EAP)
  • Accrued PTO (earn up to 4 weeks in your first year)
  • Opportunities for professional growth and advancement

Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
  • + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
  • + $1.00/hour - for working a full 40-hour schedule in the workweek post-training
  • Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.

Who We Are
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
  • Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
  • Build rapport, actively listen, and foster client engagement.
  • Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
  • Provide resources, coping strategies, referrals, and safety planning.
  • Intervene appropriately in emergent situations.
  • Maintain accurate, timely, and clinically sound documentation.
  • Multitask effectively while navigating multiple software systems.
  • While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.

What You Can Expect
  • Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
    A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
  • Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.

Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different