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Remote First Convenience Bank Jobs (NOW HIRING)

Vizcom Technologies, Inc.

General Application

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We emphasize future ease of maintenance over immediate coding convenience, trust and accountability ... Remote-first * 401(k) with payroll match * Generous Learning & Development Allowance

Alkami Technology

Staff Software Engineer

$135K - $203K/yr

  • Retirement

  • PTO

... banking communities through tailored experiences for over 19.5M users. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the ...

Alkami Technology

Sr Software Engineer

$127K - $191K/yr

  • Retirement

  • PTO

... banking communities through tailored experiences for over 19.5M users. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the ...

Alkami Technology

Staff Software Engineer

$135K - $203K/yr

  • Retirement

  • PTO

... banking communities through tailored experiences for over 19.5M users. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the ...

Alkami Technology

Sr Software Engineer

$127K - $191K/yr

  • Retirement

  • PTO

... banking communities through tailored experiences for over 19.5M users. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the ...

Alkami Technology

Software Engineer (MANTL)

$120K - $145K/yr

  • Retirement

  • PTO

As a remote-first company, most of our positions can be remote in the US, except for key roles ... Build the core experiences of both bank administrators and bank customers. The includes crafting ...

Alkami Technology

Sr. Software Engineer (MANTL)

$132K - $165K/yr

  • Retirement

  • PTO

As a remote-first company, most of our positions can be remote in the US, except for key roles ... Build the core experiences of both bank administrators and bank customers. The includes crafting ...

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Remote First Convenience Bank information

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How much do remote first convenience bank jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote first convenience bank in the United States is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Remote First Convenience Bank vs Remote Customer Service Representative?

AspectRemote First Convenience BankRemote Customer Service Representative
CredentialsBanking or financial certifications often preferredCustomer service experience, sometimes banking knowledge
Work EnvironmentRemote, flexible hours, banking industry focusRemote, customer support setting, various industries
Employer & IndustryFinancial institutions, banksVarious sectors including retail, telecom, banking
Search & Comparison IntentUnderstanding banking-specific remote rolesGeneral remote customer support roles

Remote First Convenience Bank roles focus on banking services, requiring financial knowledge, while Remote Customer Service Representatives handle customer inquiries across industries. Both are remote, but the banking role emphasizes financial credentials and banking industry experience.

More about Remote First Convenience Bank jobs

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What are the most commonly searched types of First Convenience Bank jobs?

The most popular types of First Convenience Bank jobs are:

What states have the most Remote First Convenience Bank jobs?

States with the most job openings for Remote First Convenience Bank jobs include:

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Remote First Convenience Bank jobs near you
Infographic showing various Remote First Convenience Bank job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $50,336 per year, or $24.2 per hour.

Customer Service Representative I (Remote Raleigh, NC)

First Citizens Bank

Remote

$16.50 - $22.25/hr

Other

Posted 7 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview
This is a remote role that may only be hired in the following locations: NC
We are looking for candidates who live within 50 miles of our location: 100 E. Tryon Road, Raleigh, NC 27603
Are you looking for a fun and exciting career in the Financial Services Industry?
Are you someone who values integrity?
Are you someone who wants to help valuable customers and resolve issues?
Are you looking for stability?
First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions. Training will be conducted remote and onsite. After training, candidates have the opportunity to work remote but that may be adjusted at any time based on business-related or performance-based reasons. Candidates must be willing to commute to our office on the 1st day, during the training period, and for other business initiatives as needed.
Bilingual skills (Spanish) are a plus.
Based on the nature of our business, the Bank has certain restrictions on hiring people with criminal histories involving financial crimes, certain drug-related offenses, dishonesty, or breach of trust. Accordingly, we conduct fingerprinting and background checks (criminal, education and verification of previous employment), prior to employment. The Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and federal law including Section 19 of the Federal Deposit Insurance Act.
Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST, various full-time schedules available
Responsibilities
  • Client Service - Answers inbound client calls and chats spanning multiple banks and states. Addresses needs ranging from routine balance and transaction questions to more complex issues requiring further research. Utilizes available Bank tools and resources to provide timely, accurate resolution for each client. Maintains high client service standards throughout all activities.
  • Business Proficiency - Serves as a resource on operations, policy, and procedure information to both associates and clients. Maintains current knowledge of client calls regarding retail, commercial, bankcard, and online banking. Communicates enterprise-wide changes and impacts to clients as necessary.
  • Crime Mitigation - Serves as initial point of contact for reported fraud and forgery. Documents the reported activity and takes appropriate action. Actions may include opening, closing, or placing holds on accounts as well as refunding feeds, submitting affidavits, and escalating to the appropriate internal parties.
  • Sales Support - Identifies cross-sales opportunities through client profiles and account detail information. Promotes Bank products to clients and makes referrals to sales teams when possible.

Qualifications
High school diploma or GED with 1 year call center or customer service experience
Additional Requirements:
* Strong verbal and written communication skills
* Working knowledge of PC-based software
* Ability to work in multiple software applications at one time
* Strong keyboard skills
* Ability to multi-task in a fast-paced environment
* Ability to display professionalism while interacting with others
Other Preferred Qualifications:
* Call center experience
* Bachelor's degree
* Financial Services experience
* Bilingual (Spanish)
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

What First Citizens Bank employees say

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