Phoenix, AZ · On-site +1
$15.25 - $20.75/hr
... 85040 First Citizens Bank is hiring multiple full-time Customer Service Representatives in our ... Center for remote positions. Associates have the opportunity to work remotely but that may be ...
Phoenix, AZ · On-site +1
$15.25 - $20.75/hr
... 85040 First Citizens Bank is hiring multiple full-time Customer Service Representatives in our ... Center for remote positions. Associates have the opportunity to work remotely but that may be ...
Phoenix, AZ · On-site +1
$15.25 - $20.75/hr
... 85040 First Citizens Bank is hiring multiple full-time Customer Service Representatives in our ... Center for remote positions. Associates have the opportunity to work remotely but that may be ...
Phoenix, AZ · On-site +1
$15.25 - $20.75/hr
... 85040 First Citizens Bank is hiring multiple full-time Customer Service Representatives in our ... Center for remote positions. Associates have the opportunity to work remotely but that may be ...
$125K - $165K/yr
As a remote-first company, most of our positions can be remote in the US, except for key roles ... Build the core experiences of both bank administrators and bank customers. The includes crafting ...
$125K - $165K/yr
As a remote-first company, most of our positions can be remote in the US, except for key roles ... Build the core experiences of both bank administrators and bank customers. The includes crafting ...
We are a remote-first company. This role, as most of our positions, is remote. You may be required ... Monitor retail and business digital bank applications and decision based on structured onboarding ...
We are a remote-first company. This role, as most of our positions, is remote. You may be required ... Monitor retail and business digital bank applications and decision based on structured onboarding ...
Jacksonville, FL · Remote
$23/hr
We are a remote-first company. This role, as most of our positions, is remote. You may be required ... Monitor retail and business digital bank applications and decision based on structured onboarding ...
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Jacksonville, FL · Remote
$23/hr
We are a remote-first company. This role, as most of our positions, is remote. You may be required ... Monitor retail and business digital bank applications and decision based on structured onboarding ...
$100K - $110K/yr
As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment ... As a remote-first company, most of our positions can be remote in the US, except for key roles ...
$100K - $110K/yr
As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment ... As a remote-first company, most of our positions can be remote in the US, except for key roles ...
$132K - $150K/yr
As a remote-first company, most of our positions can be remote in the US, except for key roles ... Collaborate with Alkami's existing bank and credit union customers to understand their current and ...
$132K - $150K/yr
As a remote-first company, most of our positions can be remote in the US, except for key roles ... Collaborate with Alkami's existing bank and credit union customers to understand their current and ...
As a remote-first company, most of our positions can be remote in the US, except for key roles ... banking platform. At this level, the role independently manages complex portfolios of client ...
As a remote-first company, most of our positions can be remote in the US, except for key roles ... banking platform. At this level, the role independently manages complex portfolios of client ...
As a remote-first company, most of our positions can be remote in the US, except for key roles ... banking platform. At this level, the role independently manages complex portfolios of client ...
As a remote-first company, most of our positions can be remote in the US, except for key roles ... banking platform. At this level, the role independently manages complex portfolios of client ...
$80K - $100K/yr
As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment ... As a remote-first company, most of our positions can be remote in the US, except for key roles ...
$80K - $100K/yr
As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment ... As a remote-first company, most of our positions can be remote in the US, except for key roles ...
Bentonville, AR · On-site +1
$100K - $110K/yr
As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment ... As a remote-first company, most of our positions can be remote in the US, except for key roles ...
Bentonville, AR · On-site +1
$100K - $110K/yr
As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment ... As a remote-first company, most of our positions can be remote in the US, except for key roles ...
$126K - $157K/yr
As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment ... As a remote-first company, most of our positions can be remote in the US, except for key roles ...
$126K - $157K/yr
As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment ... As a remote-first company, most of our positions can be remote in the US, except for key roles ...
$120K - $180K/yr
... banking communities through tailored experiences for over 19.5M users. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the ...
$120K - $180K/yr
... banking communities through tailored experiences for over 19.5M users. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the ...
Morristown, NJ · On-site +1
$164K - $225K/yr
New Jersey Open to remote candidates in several markets within the Eastern Time Zone for highly ... Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a ...
Morristown, NJ · On-site +1
$164K - $225K/yr
New Jersey Open to remote candidates in several markets within the Eastern Time Zone for highly ... Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a ...
Arlington, VA · On-site +1
$17.75 - $23.75/hr
That's why we offer a remote-first environment, flexible scheduling, and a culture rooted in ... convenience and flexibility. 👉 Apply today and begin building a rewarding remote career with ...
Arlington, VA · On-site +1
$17.75 - $23.75/hr
That's why we offer a remote-first environment, flexible scheduling, and a culture rooted in ... convenience and flexibility. 👉 Apply today and begin building a rewarding remote career with ...
Morristown, NJ · On-site +1
$164K - $225K/yr
New Jersey Open to remote candidates in several markets within the Eastern Time Zone for highly ... Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a ...
Morristown, NJ · On-site +1
$164K - $225K/yr
New Jersey Open to remote candidates in several markets within the Eastern Time Zone for highly ... Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a ...
$110K - $130K/yr
As a remote-first company, most of our positions can be remote in the US, except for key roles ... Knowledge of digital banking or fintech products * Experience with backlog refinement, release ...
$110K - $130K/yr
As a remote-first company, most of our positions can be remote in the US, except for key roles ... Knowledge of digital banking or fintech products * Experience with backlog refinement, release ...
Morristown, NJ · On-site +1
$164K - $225K/yr
New Jersey Open to remote candidates in several markets within the Eastern Time Zone for highly ... Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a ...
Morristown, NJ · On-site +1
$164K - $225K/yr
New Jersey Open to remote candidates in several markets within the Eastern Time Zone for highly ... Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a ...
$128K - $193K/yr
... banking communities through tailored experiences for over 19.5M users. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the ...
$128K - $193K/yr
... banking communities through tailored experiences for over 19.5M users. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the ...
Kenosha, WI · On-site +1
$70K - $85K/yr
First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets ...
Kenosha, WI · On-site +1
$70K - $85K/yr
First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets ...
$12.26 - $13.99
2% of jobs
$13.99 - $15.71
0% of jobs
$15.71 - $17.44
4% of jobs
$17.44 - $19.17
5% of jobs
$19.17 - $20.89
6% of jobs
$21.83 is the 25th percentile. Wages below this are outliers.
$20.89 - $22.62
13% of jobs
The median wage is $24.34 / hr.
$22.62 - $24.34
19% of jobs
$25.90 is the 75th percentile. Wages above this are outliers.
$24.34 - $26.07
28% of jobs
$26.07 - $27.80
21% of jobs
$27.80 - $29.52
0% of jobs
$29.52 - $31.25
1% of jobs
$12
$24
$31
| Aspect | Remote First Convenience Bank | Remote Customer Service Representative |
|---|---|---|
| Credentials | Banking or financial certifications often preferred | Customer service experience, sometimes banking knowledge |
| Work Environment | Remote, flexible hours, banking industry focus | Remote, customer support setting, various industries |
| Employer & Industry | Financial institutions, banks | Various sectors including retail, telecom, banking |
| Search & Comparison Intent | Understanding banking-specific remote roles | General remote customer support roles |
Remote First Convenience Bank roles focus on banking services, requiring financial knowledge, while Remote Customer Service Representatives handle customer inquiries across industries. Both are remote, but the banking role emphasizes financial credentials and banking industry experience.
Phoenix, AZ • On-site, Remote
$15.25 - $20.75/hr
Full-time
Posted 25 days ago
7.6
Based on 103 frontline employees who took The Breakroom Quiz
79th of 141 rated banks
This is a remote role that may only be hired in the following location:Â AZ
We are looking for candidates who are within 50 miles of our location: 4950 S. 48th Street, Phoenix, AZ 85040
First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions. Â Associates have the opportunity to work remotely but that may be adjusted at any time based on business-related or performance-based reasons.
Are you looking for a fun and exciting career in the Financial Services Industry?
Are you someone who values integrity?
Are you someone who wants to help valuable customers and resolve issues?
Are you looking for stability?
Based on the nature of our business, the Bank has certain restrictions on hiring people with criminal histories involving financial crimes, certain drug-related offenses, dishonesty, or breach of trust. Accordingly, we conduct fingerprinting and background checks (criminal, education and verification of previous employment), prior to employment. The Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and federal law including Section 19 of the Federal Deposit Insurance Act.
Hours of Operation: Mon-Fri 6am-6pm PST, Sat 7am-3pm PST, various full-time schedules available
• Serves as an initial point of contact on banking inquiries and concerns.
• Provides support for existing and prospective clients via inbound telephone calls and live chat.
• Resolves concerns on retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions.
• Identifies cross-sell opportunities and makes referrals as appropriate.
• Provides accurate, confidential client service through bankcard, business online banking, or general servicing knowledge.
Basic Qualifications:Â High school diploma or GED with 1 year call center or customer service experience.
Additional Requirements:
* Strong verbal and written communication skills.
* Working knowledge of PC-based software.
* Ability to work in multiple software applications at one time.
* Strong keyboard skills.
* Ability to multi-task in a fast-paced environment.
* Ability to display professionalism while interacting with others.
Other Preferred Qualifications:
* Call center experience.
* Bachelor’s degree.
* Financial Services experience.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Qualifications:Basic Qualifications:Â High school diploma or GED with 1 year call center or customer service experience.
Additional Requirements:
* Strong verbal and written communication skills.
* Working knowledge of PC-based software.
* Ability to work in multiple software applications at one time.
* Strong keyboard skills.
* Ability to multi-task in a fast-paced environment.
* Ability to display professionalism while interacting with others.
Other Preferred Qualifications:
* Call center experience.
* Bachelor’s degree.
* Financial Services experience.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Education:UNAVAILABLEEmployment Type: FULL_TIMEGet the full story on Breakroom
