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Remote Firmware Manager Jobs in California (NOW HIRING)

Qcells

Customer Support Coordinator

San Francisco, CA · On-site +1

$68K - $74K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ... Program ESS to complex E-TOU modes and complete firmware updates. * Coordinate engineers and ...

Sandisk

Senior Cyber Security Engineer

Milpitas, CA · On-site +1

$130K - $179K/yr

... remote maintenance channels) * Evaluate risks in hardware, firmware, and software supply chains ... Attack surface management and external asset discovery * Penetration testing methodologies and ...

Zoox

Software Engineer, Operational Tools

Foster City, CA · On-site +1

$150K - $185K/yr

... product managers, designers, QA engineers, and remote operators to develop full-stack web ... Familiarity with low-level Linux system protocols, firmware, and ECUs. * Experience developing ...

Zoox

Software Engineer, Operational Tools

Foster City, CA · On-site +1

$150K - $185K/yr

... product managers, designers, QA engineers, and remote operators to develop full-stack web ... Familiarity with low-level Linux system protocols, firmware, and ECUs. * Experience developing ...

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Remote Firmware Manager information

How does a remote firmware manager effectively lead and coordinate distributed teams across different time zones?

A Remote Firmware Manager typically leverages project management tools, regular virtual meetings, and clear documentation to coordinate tasks among team members located in various regions. Establishing overlapping work hours, setting clear expectations, and fostering open communication are critical to overcoming time zone challenges. Additionally, successful managers prioritize asynchronous updates and utilize collaborative platforms to ensure all team members stay informed and engaged, regardless of location.

What are the key skills and qualifications needed to thrive as a remote firmware manager, and why are they important?

To thrive as a Remote Firmware Manager, you need a strong background in embedded systems, firmware development, and team leadership, typically supported by a degree in computer engineering or a related field. Familiarity with version control systems (e.g., Git), agile project management tools, and CI/CD pipelines is essential, along with experience in languages such as C/C++. Excellent communication, problem-solving, and time-management skills are crucial for leading distributed teams and ensuring project alignment. These skills ensure efficient collaboration, high-quality firmware delivery, and the ability to drive projects to successful completion in a remote work environment.

What is the difference between Remote Firmware Manager vs Remote Embedded Software Engineer?

AspectRemote Firmware ManagerRemote Embedded Software Engineer
CredentialsBachelor's in Electrical Engineering, Computer Science, or related; certifications like CFE, CISSPBachelor's or higher in Electrical Engineering, Computer Science; certifications vary
Work EnvironmentOversees firmware development teams, manages projects, collaborates with hardware teamsDevelops and tests embedded software, often working closely with hardware engineers
Industry UsageUsed in IoT, consumer electronics, automotive, industrial systemsCommon in IoT devices, medical equipment, automotive systems, consumer electronics
Search & Comparison IntentUnderstanding managerial roles, responsibilities, and qualificationsFocus on technical skills, coding, and development tasks

The Remote Firmware Manager primarily oversees firmware teams and project management, while the Remote Embedded Software Engineer focuses on hands-on software development. Both roles require technical expertise, but differ in responsibilities and scope within the embedded systems industry.

What is a remote firmware manager?

A Remote Firmware Manager is a professional responsible for overseeing the development, deployment, and maintenance of firmware for devices—often embedded systems—while working remotely. This role typically involves coordinating teams, managing firmware updates, ensuring product reliability, and troubleshooting issues from a distance. Remote Firmware Managers use collaboration tools and cloud-based platforms to supervise projects, communicate with stakeholders, and ensure that firmware meets quality standards and deadlines. They must have strong technical knowledge as well as leadership and organizational skills to manage distributed teams effectively.
What are popular job titles related to Remote Firmware Manager jobs in California? For Remote Firmware Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Firmware Manager jobs in California look for? The top searched job categories for Remote Firmware Manager jobs in California are:
What cities in California are hiring for Remote Firmware Manager jobs? Cities in California with the most Remote Firmware Manager job openings:
Remote Firmware Manager jobs near you
Infographic showing various Remote Firmware Manager job openings in California as of July 2026, with employment types broken down into 85% Full Time, 4% Part Time, and 11% Contract. Highlights an 100% Remote job distribution.

Customer Support Coordinator

Qcells

San Francisco, CA • On-site, Remote

$68K - $74K/yr

Full-time

PTO

Re-posted 4 hours ago

Qcells rating

6.4

Company rating: 6.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Description

POSITION DESCRIPTION: 

Q CELLS Home Energy Solutions seeks an experienced Customer Support Coordinator for our post PTO Customer Support Team. As a customer support person on this team, you will play an instrumental role in the growth of our business, particularly in customer support, technical support and customer satisfaction. The successful candidate will effectively handle case management and customer experience. The ideal candidate will be a strategic thinker with experience supporting customers in the renewable energy sector. The ideal candidate is an experienced professional with strong analytical skills, great attention to detail, with problem solving and communication skills.

This position will be based out of our office in Irvine, CA with a potential in-office schedule set at the direct manager’s discretion in accordance with the company policies and procedures. Remote work may be considered for exceptional cases.    

RESPONSIBILITIES 
  • Manage customer tickets, emails and calls from customers in a prompt and professional manner.
  • Troubleshoot customer questions regarding Q CELLS line of residential solar products, including battery storage, smart modules, and other residential solar products.
  • Take ownership of customer experience, including complex customer escalations.
  • Analyze system monitoring and performance data
  • Become a subject matter expert on the Q CELLS Q.Home battery system for residential applications.
  • Conduct analysis of net-metering and solar buyback programs in CA, TX and FL.
  • Assist with commissioning of systems.
  • Program ESS to complex E-TOU modes and complete firmware updates.
  • Coordinate engineers and vendors to resolve installation problems.
  • Understanding of how solar systems are sold, designed and constructed.
  • Review operational procedures and ensure conformance to industry best practices.
REQUIRED QUALIFICATIONS
  • Solar Industry experience (Renewable)  
  • Associates degree preferred in business, economics, communications or other related field with a minimum of 4+ years of professional work experience OR bachelor's degree preferred in business, economics, communications or other related field with a minimum of 2-5+years of professional experience including 2+ years of experience in solar customer service. 
  • Impeccable attention to detail. 
  • Ability to exercise strong organizational, problem-solving and analytical skills.  
  • Detailed, analytical thinker. 
  • Excellent oral and written communication skills.  
  • Excel  
  • Process driven while finding long-term solutions. 
  • Ability to work in a fast-paced environment.
  • Up to 10% of travel
 
Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions.  Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services.  We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.
 
PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS: 
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.  
Mobility 
Standing 
20% of time  
Sitting 
70% of time  
Walking 
10% of time  
Strength 
Pulling 
up to 10 Pounds  
Pushing 
up to 10 Pounds  
Carrying 
up to 10 Pounds  
Lifting 
up to 10 Pounds  
Dexterity (F = Frequently, O = Occasionally, N = Never) 
Typing 
F 
Handling 
F 
Reaching 
F 
Agility (F = Frequently, O = Occasionally, N = Never) 
Turning 
F 
Twisting 
F 
Bending 
O 
Crouching 
O 
Balancing 
N 
Climbing 
N 
Crawling 
N 
Kneeling 
N 
 
 
 
 
 
 
 
 

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.

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