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Remote Financial Aid Jobs in Logan, UT (NOW HIRING)

Entrata

Customer Service Representative

Logan, UT · Remote

$15.05 - $23.65/hr

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ... financial security. Wellness initiatives promoting physical and mental well-being, access to an ...

All JobsFinancial Aid JobsRemote Financial Aid JobsRemote Financial Aid Jobs in Logan, UT

Remote Financial Aid information

See Logan, UT salary details

$15.5K

$52K

$112.6K

How much do remote financial aid jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote financial aid in Logan, UT is $51,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $56,100.00 per year, depending on experience, location, and employer.

What is a remote financial aid specialist?

A Remote Financial Aid specialist is a professional who assists students and their families with navigating the financial aid process for educational institutions, but does so virtually rather than in person. Their responsibilities include helping applicants complete forms like the FAFSA, explaining different types of financial aid, and answering questions about grants, loans, and scholarships. By working remotely, they provide guidance and support via phone, email, or video conferencing, making it more convenient for clients to access assistance from anywhere.

What are remote jobs in financial aid?

Remote financial aid jobs involve working with students who are applying for financial aid for college or other educational institutions. Common job titles include financial aid counselors, officers, or advisors. Your duties may involve determining the eligibility of each student for grants, scholarships, student loans, or work-study programs. As a counselor or advisor, your responsibilities are to advise students on the phone or over the internet on the steps that they can take to obtain monetary assistance, taking into account their career plans and academic performance.

What are the key skills and qualifications needed to thrive as a remote financial aid advisor, and why are they important?

To thrive as a Remote Financial Aid Advisor, you need expertise in financial aid regulations, application processes, and a background in higher education or student services, often supported by a relevant degree. Familiarity with student information systems (SIS), federal and state financial aid portals, and tools like Banner or FAFSA processing software is crucial. Strong communication, attention to detail, and problem-solving skills help you guide students remotely and ensure regulatory compliance. These skills and qualities are vital for accurately assisting students, maintaining data integrity, and supporting institutional goals in a virtual environment.

What are some common challenges faced by remote financial aid advisors, and how can they be overcome?

Remote financial aid advisors often face challenges such as maintaining clear communication with students, staying updated on evolving regulations, and managing confidential documents securely online. Overcoming these challenges involves utilizing secure digital platforms for document sharing, scheduling regular video or phone meetings to foster strong student relationships, and participating in ongoing training to stay current with policy changes. Effective time management and collaboration with colleagues through virtual team meetings also help ensure consistent support and workflow.

What is the difference between Remote Financial Aid vs Remote Financial Aid Coordinator?

AspectRemote Financial AidRemote Financial Aid Coordinator
CredentialsHigh school diploma or equivalent; some roles may require financial aid certificationsHigh school diploma; often requires financial aid certifications or related experience
Work EnvironmentRemote, often in educational institutions or financial servicesRemote, typically within educational institutions or colleges
Employer & Industry UsageUsed by colleges, universities, and financial aid organizations

Remote Financial Aid generally refers to roles involved in processing and managing financial aid applications remotely, while Remote Financial Aid Coordinator often involves overseeing the entire financial aid process, coordinating with students and staff. Both roles require similar credentials and are used in educational settings, but the coordinator position usually entails additional responsibilities in administration and communication.

What finance jobs can I do remotely?

Remote financial aid roles typically include positions such as financial aid advisor, financial analyst, or billing specialist, which often require strong communication skills and familiarity with financial software. These jobs can be performed from home with a computer and internet connection, and may involve tasks like managing student aid applications, analyzing financial data, or processing payments. Many of these roles are available through online job boards and may require relevant certifications or experience in finance or education administration.
More about Remote Financial Aid jobs

What are popular job titles related to Remote Financial Aid jobs in Logan, UT?

For Remote Financial Aid jobs in Logan, UT, the most frequently searched job titles are:

What job categories do people searching Remote Financial Aid jobs in Logan, UT look for?

The top searched job categories for Remote Financial Aid jobs in Logan, UT are:

What cities near Logan, UT are hiring for Remote Financial Aid jobs?

Cities near Logan, UT with the most Remote Financial Aid job openings:

Remote Financial Aid jobs near you
Infographic showing various Remote Financial Aid job openings in Logan, UT as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $51,982 per year, or $25 per hour.

Customer Service Representative

Entrata

Logan, UT • Remote

$15.05 - $23.65/hr

Full-time

Re-posted 9 days ago

Entrata rating

7.9

Company rating: 7.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

130th of 245 rated software companies

Job description

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

This is a hybrid position based out of our Logan office, requiring 3 days per week on-site
 
Shift: Monday to Friday 9:00 a.m. – 6:00 p.m. MDT/MST
Responsibilities:
  • Provide technical support and troubleshooting via telephone, ticket, and/or chat
  • Develop subject matter expertise in our core technologies, and at least one other technology specialty
  • Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders
  • Ability to actively listen, ask relevant questions, and challenge customers appropriately
  • Maintain ownership and communication responsibility for each assigned incident from initial report through resolution, even when others are engaged to achieve resolution
  • Educate customers on Entrata’s software and products
  • Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue
  • Champion customer issues from feedback through the delivery of a solution
  • Identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations
  • Participate in team and department meetings
  • Assist with special projects and other duties as assigned
Minimum Qualifications:
  • 1+ years of work experience in a technical support capacity supporting B2B support to Enterprise level customers
  • Strong technical, analytical, and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments
  • Ability to adapt quickly to change, think on your feet, communicate positively, and work proactively
  • Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with
  • A proven passion for providing an exceptional customer experience
  • Strong attention to detail
Preferred Qualifications:
  • Associate's degree or equivalent work experience
  • Proven ability to utilize, create and update knowledge base resources in the course of your work
  • Industry experience in property management or property management-related software
  • Proven ability to utilize, create, and update knowledge base resources in the course of your work
  • Billingual
This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
 
Level - S2
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Bi-annual swag drops for employees

Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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