ZipRecruiter

Log In

2

Remote Field Service Engineer Jobs in Illinois (NOW HIRING)

Dell, Inc.

Field Service Engineer 2

Springfield, IL · On-site +1

$72K - $89K/yr

Field Services Engineer 2 At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is ...

Bruker Corporation

Field Service Engineer

Chicago, IL · On-site +1

$57K - $113K/yr

Responsibilities The Field Service Engineer (FSE) provides technical service and support on equipment within the company, ISO, FDA, and budgetary guidelines with the objectives of minimizing customer ...

Cytovale, Inc

Field Service Engineer II

Chicago, IL · On-site +1

Job Title: Field Service Engineer II You will seek to ensure that all customers have an ideal ... To provide phone support and remote troubleshooting as well as dispatch for on-site service needs ...

Thermo Fisher Scientific

Field Service Engineer

Chicago, IL · On-site +1

$31.73 - $47.60/hr

As a Field Service Engineer II at Thermo Fisher Scientific, you'll contribute to delivering excellent service for sophisticated analytical and scientific instruments. Working with customers across ...

Bemana, LLC

Senior Field Service Engineer

Highland, IL · On-site +1

$155K/yr

We are recruiting a Senior Field Service Engineer to join a highly specialized power systems team ... Remote role with 35%-45% travel * Family-oriented, positive, and flexible company culture!

next page

Showing results 1-20

All JobsField Service Engineer JobsRemote Field Service Engineer JobsRemote Field Service Engineer Jobs in Illinois

Remote Field Service Engineer information

See Illinois salary details

$16

$32

$50

How much do remote field service engineer jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote field service engineer in Illinois is $32.27, according to ZipRecruiter salary data. Most workers in this role earn between $23.65 and $38.80 per hour, depending on experience, location, and employer.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

How do Remote Field Service Engineers typically communicate and coordinate with on-site teams and clients while working remotely?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What are the key skills and qualifications needed to thrive as a Remote Field Service Engineer, and why are they important?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

What is a Remote Field Service Engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.
What are the most commonly searched types of Field Service Engineer jobs in Illinois? The most popular types of Field Service Engineer jobs in Illinois are:
What are popular job titles related to Remote Field Service Engineer jobs in Illinois? For Remote Field Service Engineer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Field Service Engineer jobs in Illinois look for? The top searched job categories for Remote Field Service Engineer jobs in Illinois are:
What cities in Illinois are hiring for Remote Field Service Engineer jobs? Cities in Illinois with the most Remote Field Service Engineer job openings:
Remote Field Service Engineer jobs near you
Infographic showing various Remote Field Service Engineer job openings in Illinois as of July 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $67,132 per year, or $32.3 per hour.
Field Service Engineer (FIELD REMOTE- Chicago, IL)

Field Service Engineer (FIELD REMOTE- Chicago, IL)

PerkinElmer

Chicago, IL • On-site, Remote

Full-time

Posted 27 days ago

PerkinElmer rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Field Service Engineer (FIELD REMOTE- Chicago, IL)
Location(s)
US Remote - IL
Job Description
The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.
Location: Remote field work servicing customers in the Chicago, IL area.
Job Responsibilities:
  • Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service
  • Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed time frame and established maintenance protocols.
  • Communicate service offerings including training, support, software, laboratory services products and field upgrades
  • Partner with our customers to understand their analytical workflow and applications
  • Demonstrate knowledge of and adherence to the installation, warranty, and service agreement documentation standards
  • Contribute to account profitability through efficient execution and service delivery
  • Perform timely uploads and downloads of required service data to ensure the integrity of service system(s)
  • Maintain assigned assets including tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc.
  • Proactively develop technical and soft skills to maintain and enhance PerkinElmer's value proposition to the customer
  • Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process
  • Seek higher level certification through participation in company sponsored training & development offerings
  • Complete all administrative tasks to include but not limited to time reporting, assigned training, etc.
  • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time
Critical Skills:
  • Outstanding interpersonal, written, and verbal communication skills
  • Technical problem-solving skills and attention to detail
  • Outstanding customer service skills complemented by an ability to listen to and interpret client requests.
  • Aptitude for technical and practical matters.
  • MS Office Skills: Outlook, PowerPoint, Word.
  • Excellent interpersonal skills; excellent team player with customer satisfaction focus
  • Ability to follow written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions

Basic Qualification:
  • Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 2 years direct experience with repair of laboratory equipment OR
  • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 4 years direct experience with repair of laboratory equipment OR
  • High School Diploma plus 10 years direct experience with repair of laboratory equipment

Preferred Qualifications:
  • Experience using Microsoft 365
  • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
  • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base.
  • Must have a valid driver's license. While performing the duties of this position you must always maintain safe motor vehicle operation
  • Vendor issued certification on relevant laboratory equipment
  • Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code

Working Environment:
  • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
  • Job pace may be fast and job completion demands may be high.
  • Must be able to remain in a stationary position more than 25% of the time
  • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
  • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
  • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
  • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
  • Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
  • Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.
  • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.

The annual compensation range for this full-time position is $58,760.00 to $79,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

What PerkinElmer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply