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Remote Field Service Engineer Jobs in Normal, IL

SA Technologies Inc.

Network Engineer

Bloomington, IL · Remote

SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise. We guarantee you ... Bachelor's degree in computer science or a related field required. 5 to 7 years' experience ...

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Remote Field Service Engineer information

See Normal, IL salary details

$35.7K

$69.6K

$103.1K

How much do remote field service engineer jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote field service engineer in Normal, IL is $69,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,700.00 and $82,600.00 per year, depending on experience, location, and employer.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

How do remote field service engineers communicate and coordinate with on-site teams and clients?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What skills and qualifications are needed to be a remote field service engineer?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

What is a remote field service engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.
What are the most commonly searched types of Field Service Engineer jobs in Normal, IL? The most popular types of Field Service Engineer jobs in Normal, IL are:
What are popular job titles related to Remote Field Service Engineer jobs in Normal, IL? For Remote Field Service Engineer jobs in Normal, IL, the most frequently searched job titles are:
What cities near Normal, IL are hiring for Remote Field Service Engineer jobs? Cities near Normal, IL with the most Remote Field Service Engineer job openings:
Remote Field Service Engineer jobs near you

Network Engineer

SA Technologies Inc.

Bloomington, IL • Remote

Full-time

Re-posted 28 days ago

Job description

Company Description

SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.

We guarantee you the best rate for your skills and performance.


Job Description

Position: Network Engineer

Location: Bloomington, Illinois (61701)

Duration: 6 Month 

Rate: Open

Summary: 

Determine user requirements and design specifications for computer networks. 

Typically has a Bachelor's degree in computer science or a related field with previous experience as a system administrator. 

The technical skills include the ability to install, support and maintain the software infrastructure. 

Education/Experience: 

Bachelor's degree in computer science or a related field required. 

5 to 7 years' experience required. 

Skills and Competencies: 

Must Possess a Working Knowledge of Alcatel-Lucent 7450, Cisco ASR9010, RAD Network Interface Devices, and MPLS and MEF services at a minimum. 

Must be Familiar with Circuit Provisioning Process within MetaSolv. 

Must be able to communicate effectively. 

Must possess a clear understanding of TCP/IP networking including sub netting and the OSI model. 

Major Job Duties and Responsibilities: 

Perform provisioning and troubleshooting of layer 2 networks in the course of turning up equipment. 

Work with field technicians when turning up Network Interface Devices (NID) at customer locations and perform fault isolation when needed. 

Provision Ethernet Virtual Circuits (EVC) remotely on varied types of devices throughout layer 2 network. 

Coordinates test installation and rearrangement of Ethernet virtual circuits with internal and external customers. 

Complete parameter and measurements testing focusing on digital technologies utilizing remote test devices. 

Control and direct test efforts of employees at remote sites when applicable. 

Maintain and update records in provisioning systems M6 MetaSolv to include jeopardy and status remarks. 

Answer calls for test assist on installation and possibly repair as it relates to the provisioning process for network interface devices and Ethernet virtual circuits when necessary. 

May be required to perform additional duties and tasks as required by the Company. 


About SA Technologies:


SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada & APAC. SAT is an Oracle Gold Partner & Microsoft Services Partner and serves more than 40 Fortune companies and over 121 actively billing clients.


Additional Information

Zishan Khan

408 598 3037

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