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Remote Field Service Engineer Jobs in Normal, IL

CivicServe

IT Operations Administrator

Bloomington, IL · Remote

You will work closely with Operations, Engineering, and HR to improve onboarding, automate device ... Configure and maintain firewall rules, secure remote access, and network connectivity. * Manage ...

New

Humana

Manager, Care Management

Bloomington, IL · Remote

This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

Humana

Manager, Care Management

Bloomington, IL · Remote

This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

Humana

Manager, Care Management

Bloomington, IL · Remote

This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

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All JobsField Service Engineer JobsRemote Field Service Engineer JobsRemote Field Service Engineer Jobs in Normal, IL

Remote Field Service Engineer information

See Normal, IL salary details

$35.7K

$69.6K

$103.1K

How much do remote field service engineer jobs pay per year?

As of Jul 16, 2026, the average yearly pay for remote field service engineer in Normal, IL is $69,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,700.00 and $82,600.00 per year, depending on experience, location, and employer.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

How do Remote Field Service Engineers typically communicate and coordinate with on-site teams and clients while working remotely?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What are the key skills and qualifications needed to thrive as a Remote Field Service Engineer, and why are they important?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

What is a Remote Field Service Engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.
What are the most commonly searched types of Field Service Engineer jobs in Normal, IL? The most popular types of Field Service Engineer jobs in Normal, IL are:
What are popular job titles related to Remote Field Service Engineer jobs in Normal, IL? For Remote Field Service Engineer jobs in Normal, IL, the most frequently searched job titles are:
What cities near Normal, IL are hiring for Remote Field Service Engineer jobs? Cities near Normal, IL with the most Remote Field Service Engineer job openings:
Remote Field Service Engineer jobs near you

IT Operations Administrator

CivicServe

Bloomington, IL • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Salary:

We are looking for an IT Operations Administrator to own and support our internal IT environment, Azure infrastructure, endpoint management, and office networking. This is our first dedicated IT hire and an opportunity to build scalable, secure IT operations from the ground up. You will work closely with Operations, Engineering, and HR to improve onboarding, automate device provisioning, strengthen security posture, and support employees across the U.S.


Responsibilities

  • Manage Microsoft Intune and Autopilot for zero-touch device provisioning and endpoint management.
  • Administer Azure AD / Entra ID, Google Workspace, and employee access lifecycle processes.
  • Maintain and improve Azure security posture, MFA, compliance and endpoint security.
  • Monitor and respond to security, device compliance, and infrastructure alerts.
  • Support office network infrastructure including Wi-Fi, VPNs, switches, and firewalls.
  • Configure and maintain firewall rules, secure remote access, and network connectivity.
  • Manage hardware procurement, inventory, shipping, and lifecycle operations from the Bloomington hub.
  • Standardize and document IT processes, systems, and operational procedures.
  • Provide Level 1 and Level 2 support for hardware, software, and connectivity issues.
  • Assist with security audits, compliance initiatives, patch management, and IT documentation.
  • Partner with vendors and service providers to maintain reliable IT operations and infrastructure.


Qualifications

  • 3+ years of experience in IT Administration, IT Operations, or Infrastructure Support.
  • Experience with Microsoft Intune, Azure / Entra ID, and endpoint management.
  • Familiarity with networking, firewalls, VPNs, and security best practices.
  • Experience supporting Windows and macOS environments.
  • Strong troubleshooting, organizational, and communication skills.
  • Ability to work independently and manage multiple priorities.




Preferred Location: Bloomington, IL (Hybrid / On-site)