Louisville, KY · On-site +1
Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support ... Free mental health and family planning programs, including adoption assistance and fertility ...
Louisville, KY · On-site +1
Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support ... Free mental health and family planning programs, including adoption assistance and fertility ...
Louisville, KY · On-site +1
Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support ... Free mental health and family planning programs, including adoption assistance and fertility ...
Louisville, KY · On-site +1
Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support ... Free mental health and family planning programs, including adoption assistance and fertility ...
$15.03 - $15.54
7% of jobs
$16.04 is the 25th percentile. Wages below this are outliers.
$15.54 - $16.06
19% of jobs
$16.06 - $16.57
5% of jobs
$16.57 - $17.08
3% of jobs
$17.08 - $17.59
14% of jobs
The median wage is $17.72 / hr.
$17.59 - $18.11
6% of jobs
$18.11 - $18.62
0% of jobs
$18.62 - $19.13
0% of jobs
$19.13 - $19.64
0% of jobs
$20.05 is the 75th percentile. Wages above this are outliers.
$19.64 - $20.16
26% of jobs
$20.16 - $20.67
20% of jobs
$15
$18
$20
A Remote Fertility job involves providing fertility-related support, counseling, or medical services to patients through virtual platforms. This can include roles like fertility nursing, reproductive counseling, and coordinating treatment plans remotely. Professionals in this field use telemedicine, digital health tools, and online consultations to assist individuals or couples with fertility concerns.
To excel in a Remote Fertility Specialist role, candidates typically need a background in reproductive health, counseling, and fertility care, often supported by a relevant degree or certification such as RN, NP, or embryology credentials. Familiarity with telehealth platforms, electronic medical records, and fertility diagnostic tools is essential. Strong interpersonal skills, empathy, and the ability to communicate complex information clearly are highly valued. These capabilities ensure high-quality patient support, effective virtual care delivery, and positive outcomes for individuals navigating fertility challenges remotely.
Remote fertility professionals often encounter challenges such as building rapport with patients virtually, maintaining clear communication across time zones, and ensuring accurate assessment without in-person interactions. These challenges are addressed by leveraging secure telehealth technologies, developing strong virtual communication skills, and following strict protocols for remote monitoring. Additionally, team collaboration through regular virtual meetings and consultations with physicians and lab staff helps maintain high-quality care. Many remote fertility roles offer ongoing training and support networks to help professionals adapt and thrive in a remote care environment.
For Remote Fertility jobs in Kentucky, the most frequently searched job titles are:
The top searched job categories for Remote Fertility jobs in Kentucky are:
Cities in Kentucky with the most Remote Fertility job openings:
Full-time
Medical, Retirement, PTO
Posted 13 days ago
ABOUT THIS POSITION
Supports the telephone "hotline" function. Directs telephone calls or written inquiries to appropriate personnel. May answer non-technical questions regarding company products. Maintains log of incoming "hotline" calls.WHAT YOU'LL DO
* Investigate, diagnose, and resolve highly complex technical issues related to Waystar's product suite, often requiring in-depth analysis of system logs, configurations, and data.
* Act as a subject matter expert for the S4 product, collaborating with engineering, product management, and other support teams to identify root causes and implement lasting solutions.
* Provide comprehensive, timely, and professional support to clients via phone, email, and ticketing systems, adhering to defined service level agreements (SLAs).
* Develop and maintain internal knowledge base articles, troubleshooting guides, and best practices to empower other support tiers and clients.
* Participate in on-call rotations for urgent support issues outside of standard business hours as needed.
* Identify recurring issues and trends, providing valuable feedback to product development teams for continuous improvement.
* Mentor and train junior support staff on product features, troubleshooting methodologies, and advanced problem-solving techniques.
* Assist with testing and validation of new product releases and patches to ensure stability and functionality.
WHAT YOU'LL NEED
* Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
* Minimum of 5 years of experience in a technical product support role, preferably with experience supporting enterprise-level software solutions.
* Demonstrated expertise in supporting complex SaaS applications, with a strong understanding of cloud environments (e.g., AWS, Azure).
* Proven ability to troubleshoot and resolve intricate technical problems, often involving multiple integrated systems.
* Strong analytical and problem-solving skills, with an acute attention to detail.
* Excellent verbal and written communication skills, with the ability to explain complex technical concepts clearly to both technical and non-technical audiences.
* Proficiency with SQL for database querying and data analysis.
* Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support tools.
* Ability to work independently and as part of a team in a fast-paced, dynamic environment.
* Prior experience with healthcare revenue cycle management (RCM) or financial software is a significant plus.
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,optimistic & fun.
Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.
WAYSTAR PERKS
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
