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Remote Fema Customer Service Jobs in Provo, UT (NOW HIRING)

Yessio LLC

Customer Service Representative

Sandy, UT · On-site +1

$15.25 - $20.75/hr

ABOUT YESSIO With offices in Sandy UT, you have the ability to be remote! We can hire remotely ... Yessio is a leading provider of customer sales and professional services. We are committed to bring ...

NRG

Customer Solutions Specialist - Remote

Lindon, UT · Remote

$85 - $145/hr

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to ... Join our Customer Solutions Team , where you'll become a trusted expert who guides customers ...

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Remote Fema Customer Service information

See Provo, UT salary details

$9

$17

$25

How much do remote fema customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote fema customer service in Provo, UT is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.76 per hour, depending on experience, location, and employer.

What is a remote FEMA Customer Service representative?

Remote FEMA Customer Service representatives are professionals who assist individuals and communities affected by disasters by providing information, support, and guidance over the phone or online. They help applicants understand FEMA's disaster assistance programs, answer questions about claims, assist with application processes, and provide updates on case statuses. Working remotely, these representatives play a critical role in ensuring timely communication between FEMA and those in need, offering compassionate and accurate help from a distance.

What are the key skills and qualifications needed to thrive as a remote FEMA Customer Service representative?

To excel as a Remote FEMA Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center technology, FEMA systems, and basic computer applications is typically required. Patience, empathy, and resilience are valuable soft skills for effectively assisting distressed individuals during emergencies. These skills ensure accurate information delivery, compassionate support, and efficient handling of high-stress situations for disaster-affected callers.

How does working remotely as a FEMA Customer Service representative impact team communication and support?

As a remote FEMA Customer Service Representative, you’ll rely heavily on digital communication tools such as email, instant messaging, and virtual meetings to stay connected with your team. While you may not have face-to-face interactions, managers typically hold regular check-ins and provide resources to ensure everyone is aligned and supported. Collaboration is important, especially when handling complex cases, so being proactive in reaching out for help and sharing updates is encouraged. This structure fosters a supportive environment, even when working from different locations.

What are popular job titles related to Remote Fema Customer Service jobs in Provo, UT?

For Remote Fema Customer Service jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Remote Fema Customer Service jobs in Provo, UT look for?

The top searched job categories for Remote Fema Customer Service jobs in Provo, UT are:

What cities near Provo, UT are hiring for Remote Fema Customer Service jobs?

Cities near Provo, UT with the most Remote Fema Customer Service job openings:

Remote Fema Customer Service jobs near you
Infographic showing various Remote Fema Customer Service job openings in Provo, UT as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,985 per year, or $17.8 per hour.

Customer Service Representative (Remote)

Village Capital & Investment

Draper, UT • On-site, Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 21 days ago

Job description

Position: Customer Service Representative
Location: Remote
Job Type: Full-Time
Company: Village Capital & Investment LLC
About Us
Village Capital & Investment LLC is a nationwide mortgage lender specializing in FHA, VA, and USDA loans. We are dedicated to providing a quick, efficient, and high-quality mortgage loan process to our customers and partners. Headquartered in Henderson, NV, we work with loan originators, brokers, and correspondents to offer competitive rates and exceptional service.
Job Summary
Village Capital & Investment LLC is seeking a motivated and detail-oriented Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring each interaction reflects our commitment to outstanding service. This position is based in Henderson, NV with remote opportunities for candidates residing in North Carolina, South Carolina, Alabama, or Georgia.
Responsibilities
  • Receive inbound calls from current and potential clients
  • Make outbound calls to follow up on issue resolution
  • Assist customers with basic mortgage needs and aim for one-call resolution
  • Build rapport and engage in meaningful conversations to support the client's mortgage needs
  • Partner with internal and external departments to resolve customer issues
  • Maintain confidentiality and uphold company standards

Benefits
  • Competitive starting wage
  • Medical, Dental, and Vision insurance
  • 401(k)
  • 1 week of paid training
  • Daytime schedule: 8:00 AM - 5:00 PM, Monday-Friday
  • Full-time consistent schedules
  • Overtime opportunities available

Requirements
  • High school diploma or equivalent (Preferred)
  • 1 year of computer skills (Preferred)
  • 1 year of customer service experience (Preferred)
  • Excellent phone etiquette
  • Ability to remain composed during stressful situations
  • Strong work ethic and attention to detail
  • Proficiency in Excel, Word, Gmail, Google tools, etc.
  • Teachable, personable, outgoing, and dependable
  • Strong organizational skills
  • Exceptional verbal and written communication skills
  • Commitment to confidentiality
  • Always seeking to improve

Shifts Available
  • 8-hour shift
  • Day shift
  • Morning shift

In Summary:
If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!

Apply