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Remote Epic Support Jobs in Seattle, WA (NOW HIRING)

EvergreenHealth

Denial Management Specialist

Kirkland, WA · Remote

$28.83 - $46.14/hr

... Remote in Washington State only Posted wage ranges represent the entire range from minimum to ... supporting tools. 3. Develops appeal strategy and drafts and submits timely appeals supported by ...

University of Washington

Project Manager 2

Seattle, WA · On-site +1

$130K/yr

ITS is responsible for the ongoing support and maintenance of the infrastructure and applications ... HYBRID work opportunity - Position is primarily remote, but will require onsite work in Seattle, WA ...

City of Seattle

Administrative Staff Analyst

Seattle, WA · On-site +1

$47.39 - $55.19/hr

Some remote work may be possible. Job Responsibilities Program support - Coordinate the development ... CAD, HMIS, EPIC, Julota, Tableau, SharePoint, Pulsara, and others). Regularly evaluate data ...

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All JobsEpic Support JobsRemote Epic Support JobsRemote Epic Support Jobs in Seattle, WA

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How much do remote epic support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote epic support in Seattle, WA is $29.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $32.26 per hour, depending on experience, location, and employer.

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are popular job titles related to Remote Epic Support jobs in Seattle, WA?

For Remote Epic Support jobs in Seattle, WA, the most frequently searched job titles are:

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What cities near Seattle, WA are hiring for Remote Epic Support jobs?

Cities near Seattle, WA with the most Remote Epic Support job openings:

Remote Epic Support jobs near you
Infographic showing various Remote Epic Support job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $61,657 per year, or $29.6 per hour.

Denial Management Specialist

EvergreenHealth

Kirkland, WA • Remote

$28.83 - $46.14/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Wage Range: $28.83 - $46.14 per hour
5 years of experience in denial management, utilization review or prior authorization in a hospital, provider, or healthcare system.
Healthcare medical billing and reimbursement 
Remote in Washington State only
Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.
Job Summary:  
Responsible for the review, appeal strategy, resolution and reporting of payer claim denials to recover reimbursement for EvergreenHealth. Maintains accountability for final appeal determinations and financial outcomes of assigned denials, including validation of triage decisions and direction of appeal activities. Analyzes denial trends, develops appeal strategies, collaborates with clinical and operational departments, and maintains detailed documentation throughout the appeal lifecycle. Communicates with payer representatives, contributes to denial prevention efforts, and adapts to evolving payer policies and system upgrades.
Primary Duties:  
1. Reviews and validates recommended next steps for referred claim denials. Maintains final responsibility for appeal strategy and financial outcome.
2. Maintains accurate documentation of denial activity and appeal actions in electronic medical record (EMR) system and supporting tools.
3. Develops appeal strategy and drafts and submits timely appeals supported by documentation, clinical input, and payer criteria.
4. Collaborates with departments including Case Management, Coding, and Health Information Management (HIM) to gather supporting documentation that will strengthen the appeals.
5. Refers complex or escalated denials to senior team members or leadership as appropriate.
6. Reviews and validates denial trends and communicates payer feedback to promote consistency in documentation, appeal strategy, and resolution processes.
7. Monitors payer websites for changes in reimbursement requirements that impact denial management processes.
8. Participates in training focused on denial trends, payer-specific appeal strategies, and continuous learning around EMR tools.
9. Performs other duties as assigned.

License, Certification, Education or Experience:

REQUIRED for the position:
● Associate's degree in related area or equivalent combination of education and experience
● 5 years of experience in denial management, utilization review or prior authorization in a hospital, provider, or healthcare system.
● Experience in healthcare billing and reimbursement
● Experience with EMR system workflows
● Strong knowledge of health care services reimbursement methodologies
● Knowledge of claim forms and remittance advices, including coding and billing practices
● Ability to interpret contract language
● Working knowledge of medical terminology

DESIRED for the position:
● Bachelor's degree
● Previous training experience and knowledge of adult learning
● Experience with Epic EMR

Benefit Information:
Choices that care for you and your family  
At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.  
  • Medical, vision and dental insurance 
  • On-demand virtual health care 
  • Health Savings Account 
  • Flexible Spending Account 
  • Life and disability insurance 
  • Retirement plans (457(b) and 401(a) with employer contribution) 
  • Tuition assistance for undergraduate and graduate degrees 
  • Federal Public Service Loan Forgiveness program 
  • Paid Time Off/Vacation 
  • Extended Illness Bank/Sick Leave 
  • Paid holidays 
  • Voluntary hospital indemnity insurance 
  • Voluntary identity theft protection 
  • Voluntary legal insurance 
  • Pay in lieu of benefits premium program 
  • Free parking 
  • Commuter benefits  

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.

Kirkland Employee Benefits | Kirkland, WA | EvergreenHealth   

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About EvergreenHealth

Sourced by ZipRecruiter

At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Kirkland, WA, US

Year founded

1972

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