Clearwater, FL · Remote
$59K - $111K/yr
In tandem with workflow design, the National Business Process Specialist will support efforts to ... Remote Work, but some travel will be required * Occasional weekend work surrounding scheduled ...
Clearwater, FL · Remote
$59K - $111K/yr
In tandem with workflow design, the National Business Process Specialist will support efforts to ... Remote Work, but some travel will be required * Occasional weekend work surrounding scheduled ...
Tampa, FL · Remote
... supports product knowledge questions. This role aligns with the Pragmatic Product Management ... Keep roadmap and status data accurate in the systems of record, including epic status and OKR check ...
Tampa, FL · Remote
... supports product knowledge questions. This role aligns with the Pragmatic Product Management ... Keep roadmap and status data accurate in the systems of record, including epic status and OKR check ...
Tampa, FL · On-site +1
Provide support to the Product Owner with backlog prioritization, feature sequencing and ... Must be located within commuting distance of Tampa; the role is remote but an occasional visit to ...
Tampa, FL · On-site +1
Provide support to the Product Owner with backlog prioritization, feature sequencing and ... Must be located within commuting distance of Tampa; the role is remote but an occasional visit to ...
Tampa, FL · On-site +1
Provide support to the Product Owner with backlog prioritization, feature sequencing and ... Must be located within commuting distance of Tampa, the role is remote but an occasional visit to ...
Tampa, FL · On-site +1
Provide support to the Product Owner with backlog prioritization, feature sequencing and ... Must be located within commuting distance of Tampa, the role is remote but an occasional visit to ...
$12.85 - $15.30
14% of jobs
$16.59 is the 25th percentile. Wages below this are outliers.
$15.30 - $17.75
21% of jobs
$17.75 - $20.20
14% of jobs
The median wage is $20.35 / hr.
$20.20 - $22.66
18% of jobs
$24.33 is the 75th percentile. Wages above this are outliers.
$22.66 - $25.11
12% of jobs
$25.11 - $27.56
6% of jobs
$27.56 - $30.01
4% of jobs
$30.01 - $32.47
3% of jobs
$32.47 - $34.92
3% of jobs
$34.92 - $37.37
3% of jobs
$37.37 - $39.82
1% of jobs
$12
$23
$39
A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.
As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.
To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.
The top searched job categories for Remote Epic Support jobs in New Port Richey, FL are:
Cities near New Port Richey, FL with the most Remote Epic Support job openings:
$59K - $111K/yr
Full-time
Medical, Retirement
Posted 11 days ago
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Business Process Specialist, Business Insurance at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As our Business Process Specialist, BI on the National AMS team, you'll be a strong process design focused professional who knows how to balance efficiency, quality and consistency in systems. Working in conjunction with the Business Process Leader, you will focus on the activities within your line of business, participating in working groups, in collaboration with national and regional representatives, to create standardized workflows across MMA National that take full advantage of our technology toolkit. In tandem with workflow design, the National Business Process Specialist will support efforts to configure our AMS, document all processes and procedures, design reporting outputs, create client deliverables and lead training efforts.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Understanding of the insurance brokerage business with 3+ years of experience in Business Insurance in a client facing or business process role
Proven critical thinking, analytical, and problem-solving skills
A knack for process improvement, specifically refining the efficiency, quality, and effectiveness of various workflows and procedures by deploying best practices
Strong organizational skills, with an ability to prioritize workload and balance multiple projects simultaneously, and demonstrated successful follow through on deliverables
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
Experience working with agency management systems such as Applied Epic
These additional qualifications are a plus, but not required to apply:
Experience working with client relationship (CRM) system such as Salesforce
Experience creating and maintaining procedure documentation
We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Work Environment
Remote Work, but some travel will be required
Occasional weekend work surrounding scheduled migrations
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
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Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.
#LI-REMOTE
The applicable base salary range for this role is $59,700 to $111,200.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:September 18, 2026
