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Remote Epic Support Jobs in Austin, TX (NOW HIRING)

Deloitte

Epic Denials Management Operator

Austin, TX · Remote

$17.75 - $23.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Manager

Austin, TX · Remote

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...

TEKsystems

Case Manager

Austin, TX · Remote

$36 - $40/hr

... Support transitions of care and ensure continuity of treatment. Disease Management & Member ... epic Top Skills Details utilization,RN,Quality assurance,outpatient,case management,disease ...

All JobsEpic Support JobsRemote Epic Support JobsRemote Epic Support Jobs in Austin, TX

Remote Epic Support information

See Austin, TX salary details

$14

$25

$44

How much do remote epic support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote epic support in Austin, TX is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.12 per hour, depending on experience, location, and employer.

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are popular job titles related to Remote Epic Support jobs in Austin, TX?

For Remote Epic Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Remote Epic Support jobs in Austin, TX look for?

The top searched job categories for Remote Epic Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Epic Support jobs?

Cities near Austin, TX with the most Remote Epic Support job openings:

Remote Epic Support jobs near you
Infographic showing various Remote Epic Support job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,703 per year, or $25.8 per hour.

Remote Applied Epic Configuration Analyst

Addison Group

West Lake Hills, TX • On-site, Remote

$45 - $48/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 29 days ago

Job description

Title: Remote Epic Configuration Analyst
Compensation: $45-48 / HR
Summary: This role serves as a subject matter expert for Epic configuration, workflows, security setup, company management, and conversion readiness activities. The position plays a critical role in ensuring new organizations are successfully transitioned into our client's Epic environment while maintaining consistency, data integrity, and operational efficiency.
Goal: Provides day to day functional and technical support for the Applied Epic system. This role is responsible for resolving Epic-related ServiceNow incidents and requests, supporting system and user administration, maintaining data integrity, troubleshooting workflow and configuration issues, and helping ensure the stability and reliability of Epic across all supported business units.
Technical Requirements: 5+ years
1) Advanced knowledge of Applied Epic administration, configuration, and agency structure design.
2) Strong understanding of Epic security configuration, workflows, reporting structures, and user management
Strongly Preferred:
  • Experience supporting agency acquisitions, MGA integrations, or large-scale Epic implementations
  • Experience participating in system conversions and data migration projects
  • Insurance industry experience
  • Experience supporting Epic conversions, migrations, acquisitions, or agency onboarding initiative

Why choose Addison?
• Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics
• Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
• Permanent Employment: Many of Addison's job openings lead to potential permanent employment
• Connections: You connect directly with hiring managers from renowned organizations
Addison Group is an Equal Opportunity Employer. Addison
Group provides equal employment opportunities (EEO) to all
employees and applicants for employment without regard to
race, color, religion, gender, sexual orientation, national
origin, age, disability, genetic information, marital status,
amnesty, or status as a covered veteran in accordance with
applicable federal, state and local laws. Addison Group
complies with applicable state and local laws governing nondiscrimination in employment in every location in which the
company has facilities. Reasonable accommodation is
available for qualified individuals with disabilities, upon
request.

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