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Remote Epic Support Jobs in Vermont (NOW HIRING)

OhMD

AI Agent Product Manager

Burlington, VT · On-site +1

Burlington, VT (hybrid) or remote About OhMD OhMD is an AI patient communication platform used by ... Weeks 5-8: Own your first configurations end to end, with support. Ship changes to live agent ...

All JobsEpic Support JobsRemote Epic Support JobsRemote Epic Support Jobs in Vermont

Remote Epic Support information

See Vermont salary details

$15

$27

$47

How much do remote epic support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote epic support in Vermont is $27.70, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $30.14 per hour, depending on experience, location, and employer.

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What are popular job titles related to Remote Epic Support jobs in Vermont?

For Remote Epic Support jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Remote Epic Support jobs in Vermont look for?

The top searched job categories for Remote Epic Support jobs in Vermont are:

What cities in Vermont are hiring for Remote Epic Support jobs?

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Remote Epic Support jobs near you
Infographic showing various Remote Epic Support job openings in Vermont as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,606 per year, or $27.7 per hour.

Personal Lines Account Coordinator

NFP Corp

Saint Johnsbury, VT • On-site, Remote

$32K - $45K/yr

Full-time

Medical, Retirement, PTO

Posted 6 days ago

Job description

Posting Description
Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
The Role at NFP
Summary: The Account Coordinator - Processing is a support role, requiring the Processor to assist the account teams by providing basic administrative and support functions in the team's day-to-day servicing of clients. In this role, the Processor will gather and input data into the agency management system, provide assistance with various tasks and processes relative to new and renewal accounts.
This is a full-time opportunity open to a hybrid schedule from our Atlantic region offices or remote.
Essential Duties and Responsibilities:
  • Provide quality control after Account Managers service customers as a result of writing policies, making changes, etc.
  • Maintains electronic suspense files in Epic as part of daily work management.
  • Will assist on various projects as needed and assigned by Department Manager
  • Mail processing.
  • Develops, maintains, and demonstrates working knowledge with our numerous carriers including their websites.
  • Performs policy checking.
  • Creates and maintains client files in the agency management system in accordance with office workflow and procedures.
  • Work with other departments to ensure data integrity.
Experience and Qualifications:
  • Ideal candidates will have 2+ years of administration/ops and customer service experience.
  • Experience in P&C insurance, especially Personal Lines coverage, preferred
  • HS Diploma or GED required: additional education/training preferred.
  • Experience in insurance and EPIC software is desired.
  • Proficiency in Outlook, Word, and Excel
  • Good written and verbal communication skills
  • Self-confident to make sound independent decisions.
  • Ability to successfully interact with a variety of stakeholders.
  • Adaptive to mentoring and continual learning.
  • Solid analytical and problem-solving skills
  • Strong emphasis on attention to detail
  • Strong priority management skills
  • To support hybrid/remote work, candidates must have access to a reliable, confidential, and interruption-free workspace, along with a stable high-speed internet connection.
Certificates, Licenses, Registration:
  • P&C License is not required upon hire.
What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $32,000 - $45,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.

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