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Remote Epic Support Jobs in New York (NOW HIRING)

Remote with monthly travel for GLRAs * Onsite support required during the November go-live Key Responsibilities * Lead Epic Patient Access build and configuration activities. * Provide technical ...

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...

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Remote Epic Support information

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How much do remote epic support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote epic support in New York is $28.50, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.01 per hour, depending on experience, location, and employer.

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What job categories do people searching Remote Epic Support jobs in New York look for?

The top searched job categories for Remote Epic Support jobs in New York are:

What cities in New York are hiring for Remote Epic Support jobs?

Cities in New York with the most Remote Epic Support job openings:

Infographic showing various Remote Epic Support job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,274 per year, or $28.5 per hour.

Epic Patient Access Lead

Tech Firefly

Tarrytown, NY • Remote

$90/hr

Full-time

Re-posted 15 days ago


Job description

We are seeking an experienced Epic Patient Access Lead to support its Epic implementation through the end of the year. This individual will serve as the technical lead for the Patient Access team, providing hands-on build expertise while mentoring newly certified analysts throughout the project. The role includes monthly travel for GLRAs and onsite support during the November go-live command center.

Location: 100% Remote

Pay Rate: $90/hour

Engagement Details

  • Contract through the end of the year
  • Remote with monthly travel for GLRAs
  • Onsite support required during the November go-live

Key Responsibilities

  • Lead Epic Patient Access build and configuration activities.
  • Provide technical leadership and mentorship to newly certified Epic analysts.
  • Support project planning, testing, issue resolution, and go-live readiness.
  • Participate in monthly GLRAs and provide onsite command center support during the November go-live.

Requirements

Required Qualifications

  • Epic Prelude certification
  • Epic Cadence certification
  • Proven experience leading Patient Access implementations and build activities
  • Strong mentoring and leadership skills

Preferred Qualifications

  • Epic Referrals certification
  • Epic Eligibility certification