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Remote Epic Patient Scheduling Representative Jobs in Washington

Inova Primary Care

Patient Service Representative

Fairfax, VA · Remote

$18 - $22.75/hr

These are remote full-time roles, day shift with varying hours from 7:30 a.m. - 5:30 p.m. Monday ... Follows EPIC scheduling process to identify the best provider for the patient's appointment needs.

Interon IT Solutions

Epic Analyst

Chantilly, VA · Remote

Epic Analyst Contract Type-W2 Location-Remote The Clinical Informatics Epic Analyst plays a vital ... patient care. The analyst applies expertise in Epic applications, workflow analysis, and problem ...

Deloitte

Epic Denials Management Operator

Washington, DC · Remote

$20.50 - $27.25/hr

... remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as ... and patient accounting systems. Review AR aging reports and work queues to identify unpaid and ...

Deloitte

Epic Denials Management Operator

Mclean, VA · Remote

$18.25 - $24.25/hr

... remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as ... and patient accounting systems. Review AR aging reports and work queues to identify unpaid and ...

Deloitte

Epic Denials Management Operator

Rosslyn, VA · Remote

$20.50 - $27.25/hr

... remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as ... and patient accounting systems. Review AR aging reports and work queues to identify unpaid and ...

Deloitte

Epic Denials Management Coordinator

Mclean, VA · Remote

... remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as ... and patient accounting systems. Review AR aging reports and work queues to identify unpaid and ...

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Remote Epic Patient Scheduling Representative information

What does a remote Epic Patient Scheduling Representative do?

A Remote Epic Patient Scheduling Representative is responsible for scheduling patient appointments and procedures using the Epic electronic health record (EHR) system, all from a remote location. They communicate with patients over the phone or online, verify insurance and personal information, and coordinate scheduling with various healthcare providers. This role requires familiarity with the Epic system, excellent communication skills, and attention to detail to ensure patients are efficiently and accurately scheduled for their healthcare needs.

What are the key skills and qualifications needed to thrive as a remote Epic Patient Scheduling Representative?

To thrive as a Remote Epic Patient Scheduling Representative, you need strong organizational skills, attention to detail, and experience in healthcare scheduling, usually supported by a high school diploma or equivalent. Familiarity with the Epic electronic health record (EHR) system and scheduling modules is essential, and Epic certification is often preferred. Excellent communication, problem-solving abilities, and customer service orientation help you effectively interact with patients and healthcare teams. These skills ensure accurate scheduling, positive patient experiences, and efficient workflow in a remote healthcare environment.

What are some common challenges faced by remote Epic Patient Scheduling Representatives, and how can they be addressed?

Remote Epic Patient Scheduling Representatives often encounter challenges such as managing high call volumes, navigating complex scheduling protocols in the Epic system, and ensuring clear communication with patients and clinical staff. Adapting to frequent updates in scheduling policies and staying organized when working remotely are also common hurdles. Success in this role typically involves strong attention to detail, proficiency with Epic software, and excellent communication skills. Proactively seeking support from supervisors, participating in regular training sessions, and utilizing Epic's help resources can help address these challenges effectively.

What is the difference between Remote Epic Patient Scheduling Representative vs Remote Medical Appointment Scheduler?

AspectRemote Epic Patient Scheduling RepresentativeRemote Medical Appointment Scheduler
CredentialsHigh school diploma, Epic certification preferredHigh school diploma, scheduling software knowledge
Work EnvironmentRemote, healthcare provider offices using EpicRemote, healthcare clinics or hospitals
Industry UsageCommon in hospitals using Epic systemsUsed across various healthcare settings
Primary FocusScheduling patients within Epic systemScheduling appointments across platforms

The Remote Epic Patient Scheduling Representative specializes in managing patient appointments within the Epic electronic health record system, often requiring Epic certification. In contrast, the Remote Medical Appointment Scheduler handles scheduling across different platforms and may not require Epic-specific skills. Both roles are remote, serve healthcare providers, and focus on patient scheduling, but the Epic role emphasizes Epic system expertise and integration.

What are popular job titles related to Remote Epic Patient Scheduling Representative jobs in Washington?

For Remote Epic Patient Scheduling Representative jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Epic Patient Scheduling Representative jobs in Washington look for?

The top searched job categories for Remote Epic Patient Scheduling Representative jobs in Washington are:

What cities in Washington are hiring for Remote Epic Patient Scheduling Representative jobs?

Cities in Washington with the most Remote Epic Patient Scheduling Representative job openings:

Remote Epic Patient Scheduling Representative jobs near you
Infographic showing various Remote Epic Patient Scheduling Representative job openings in Washington as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% Remote job distribution.

Interim Director Epic Patient Access & Revenue Cycle App-Remote

Creative Information Technology, Inc.

Falls Church, VA • Remote

Contractor

Re-posted 21 days ago

Job description




Senior Interim Director, Epic Patient Access & Revenue Cycle Applications - Remote

About us

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.


Join us in driving growth and seizing new business opportunities.

Role and Responsibilities


  • Lead and manage Epic Patient Access and Revenue Cycle application teams, including hiring, development, performance management, and succession planning.
  • Provide strategic direction for Epic applications supporting:
    • Scheduling, Registration, Eligibility & Benefits
    • Referrals and Authorizations
    • Professional and Hospital Billing
    • Claims, Remittance, Follow‑Up, and Denials
    • Charge Capture and Revenue Integrity workflows
  • Oversee Epic system design, build, testing, implementation, upgrades, and optimization initiatives.
  • Collaborate with operational leaders to translate business requirements into scalable Epic solutions.
  • Ensure systems support regulatory compliance, payer requirements, and organizational policies.
  • Establish and maintain application roadmaps aligned with organizational access, financial, and growth strategies.
  • Lead large‑scale implementations and enhancements, including planning, resourcing, risk management, and go‑live execution.
  • Partner with IT leadership and governance bodies to prioritize work, manage demand, and ensure alignment with enterprise strategy.
  • Oversee vendor relationships and integrations, including Epic, clearinghouses, and third‑party revenue cycle solutions.
  • Drive standardization, best practices, and continuous improvement across access and revenue cycle applications.
  • Provide executive‑level communication, reporting, and decision support.

Minimum Qualification

  • Bachelor’s degree in healthcare administration, Business Administration, Finance or a related field (or equivalent experience).
  • 8+ years of progressive experience in healthcare IT supporting revenue cycle and/or patient access operations.
  • 3+ years of people leadership experience managing application teams.
  • Demonstrated expertise supporting Epic Revenue Cycle and Patient Access applications in a complex healthcare environment.
  • Strong understanding of end‑to‑end revenue cycle workflows and clinical‑financial integration.
  • Proven experience leading large, cross‑functional projects and system implementations.
  • Excellent communication, relationship‑building, and organizational skills.

Preferred Qualification

  • Epic certifications in applications such as:
    • Prelude
    • Cadence
    • Resolute Professional Billing
    • Resolute Hospital Billing
    • Grand Central (Revenue Cycle components)
    • Tapestry or related claims modules
  • Experience in academic medical centers, multi‑hospital systems, or Community Connect host organizations.
  • Experience supporting multi‑entity or multi‑payer revenue models.
  • Experience onboarding M&A / Connect to instance of Epic
  • Master’s degree in a related field.