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Remote Epic Bugsy Analyst Jobs in Utah (NOW HIRING)

Deloitte

Epic Denials Management Operator

Salt Lake City, UT · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

All JobsEpic Bugsy Analyst JobsRemote Epic Bugsy Analyst JobsRemote Epic Bugsy Analyst Jobs in Utah

Remote Epic Bugsy Analyst information

What is a remote Epic Bugsy analyst?

A Remote Epic Bugsy Analyst is a healthcare IT professional who specializes in the Epic Bugsy module, which is used for infection control and antimicrobial stewardship within the Epic electronic health record (EHR) system. Working remotely, they configure, optimize, and support the Bugsy application to ensure accurate tracking and reporting of infections, compliance with regulations, and integration with other clinical workflows. Their role often involves collaborating with clinicians, infection prevention teams, and IT staff to improve patient safety and data quality. They also provide troubleshooting, training, and ongoing maintenance for the Bugsy module.

What are the key skills and qualifications needed to thrive as a remote Epic Bugsy analyst?

To thrive as a Remote Epic Bugsy Analyst, you need in-depth knowledge of infection control workflows, experience with the Epic Bugsy module, and a background in healthcare IT or clinical informatics. Familiarity with Epic certification (especially in Bugsy), electronic medical records (EMR) systems, and relevant reporting tools is typically required. Strong analytical thinking, problem-solving, and effective communication are essential soft skills for collaborating with clinical teams and troubleshooting system issues remotely. These skills ensure accurate infection surveillance, regulatory compliance, and optimal support for healthcare organizations’ infection prevention initiatives.

What are some common challenges faced by a remote Epic Bugsy analyst, and how can they be addressed?

As a Remote Epic Bugsy Analyst, one common challenge is maintaining clear communication with both clinical staff and IT teams, since you are not physically present onsite. To overcome this, it’s important to proactively schedule regular video meetings and utilize collaborative tools to stay aligned on project goals and system updates. Additionally, troubleshooting and optimizing the Bugsy infection control module can be complex due to evolving regulatory requirements and unique hospital workflows. Staying updated on Epic releases and fostering a strong relationship with end users will help ensure successful system configuration and support.

What is the difference between Remote Epic Bugsy Analyst vs Remote Jira Support Specialist?

AspectRemote Epic Bugsy AnalystRemote Jira Support Specialist
Required CredentialsEpic certification, analytical skillsJira certifications, technical troubleshooting
Work EnvironmentHealthcare IT, project managementSoftware development, IT support
Employer & Industry UsageHealthcare providers, Epic systems usersTech companies, software teams
Common Search & ComparisonYesNo

The Remote Epic Bugsy Analyst primarily focuses on managing Epic system bugs within healthcare environments, requiring Epic-specific certifications and experience. In contrast, a Remote Jira Support Specialist handles issue tracking and support within software development teams using Jira. While both roles involve technical troubleshooting and support, the Epic Bugsy Analyst is specialized in healthcare IT systems, whereas the Jira Support Specialist works across various tech industries.

What are popular job titles related to Remote Epic Bugsy Analyst jobs in Utah?

For Remote Epic Bugsy Analyst jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Epic Bugsy Analyst jobs in Utah look for?

The top searched job categories for Remote Epic Bugsy Analyst jobs in Utah are:

Remote Epic Bugsy Analyst jobs near you
Infographic showing various Remote Epic Bugsy Analyst job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Customer Service Representative

Sweet Epic Travels

Salt Lake City, UT • Remote

$15.50 - $21/hr

Full-time

Re-posted 9 days ago

Job description

Overview

Join our Sweet Epic Travels dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We're committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote


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