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Remote English Speaking Customer Service Jobs in Springfield, IL

HMG Careers

Sales and Service Agent Remote

Elkhart, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Cantrall, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Bulpitt, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Buffalo, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Palmer, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Curran, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Lincoln, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Stonington, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote English Speaking Customer Service information

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How much do remote english speaking customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote english speaking customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a remote English speaking customer service representative?

A Remote English Speaking Customer Service job involves assisting customers with their inquiries, issues, or complaints via phone, email, chat, or other online platforms, all while working from a remote location such as your home. Employees in this role need to have strong communication skills in English and be able to troubleshoot problems or provide information efficiently. The job often requires a reliable internet connection, a quiet workspace, and good customer service skills. It is popular because it offers flexibility and the ability to work from anywhere.

What are the key skills and qualifications needed to thrive as a remote English speaking customer service representative?

To thrive as a Remote English Speaking Customer Service Representative, you need excellent verbal and written English communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is usually required. Strong active listening, patience, and adaptability help you stand out in addressing diverse customer needs. These skills and tools ensure efficient, empathetic service and customer satisfaction in a virtual work environment.

What are some common challenges faced by remote English speaking customer service representatives, and how can they be addressed?

Remote English-speaking customer service representatives often face challenges such as maintaining clear communication across digital channels, managing time zones, and staying connected with their team. To address these, it’s important to develop strong written communication skills, use collaboration tools effectively, and establish a structured daily routine. Regular virtual team meetings and feedback sessions can also help foster a sense of community and ensure alignment on customer service goals.

What is the difference between Remote English Speaking Customer Service vs Remote English Speaking Technical Support?

AspectRemote English Speaking Customer ServiceRemote English Speaking Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, online chat, email supportCall centers, online chat, email; may involve troubleshooting tools
Employer & Industry UsageRetail, e-commerce, service providersIT, software, electronics companies
Common Search & Comparison IntentCustomer service roles, remote support jobsTechnical support roles, troubleshooting jobs

Remote English Speaking Customer Service focuses on assisting customers with inquiries, orders, and general support, while Remote English Speaking Technical Support involves resolving technical issues and troubleshooting products or software. Both roles require strong communication skills and are common in remote work environments, but technical support demands more technical knowledge and problem-solving skills.

What are popular job titles related to Remote English Speaking Customer Service jobs in Springfield, IL?

For Remote English Speaking Customer Service jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Remote English Speaking Customer Service jobs in Springfield, IL look for?

The top searched job categories for Remote English Speaking Customer Service jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Remote English Speaking Customer Service jobs?

Cities near Springfield, IL with the most Remote English Speaking Customer Service job openings:

Remote English Speaking Customer Service jobs near you
Infographic showing various Remote English Speaking Customer Service job openings in Springfield, IL as of June 2026, with employment types broken down into 78% Full Time, 15% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

Spanish Bilingual Remote Customer Service Representative

Springfield, IL • Remote

VIMO INC.
See more jobs at VIMO INC.external

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities   

  • Inbound/Outbound Calls 

  • Deliver the highest level of customer service experience consistently 

  • Manage customer accounts and provide technical support 

  • Application Data Entry 

  • Online chat inquiries as assigned 

  • Interpret and follow defined procedures and policies 

  • Creative problem-solving skills 

  • Flexibility and adaptability to changing projects and updates  

  • Time and task management (multitasking and task prioritization) 

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams  

  • Adhere to regulated guidelines for communications via all channels 

Qualifications  

  • Moderate to Advanced computer skills  

  • High level of comfort learning new technology 

  • High level of professionalism 

  • Excellent verbal and written communication skills 

  • Comfortable working from home 

  • Self-motivated and success-driven 

What We Offer  

  • Paid Training 

  • Full-Time, Seasonal role 

  • Performance and attendance-based incentives, in addition to the base pay 

  • The convenience of working from home 

  • Collaborative and supportive team environment   

  • 401K Match  

  • Individual Coverage HRA (ICHRA) 

  • Paid time off (PTO) 

Preferred Experience (not required)  

  • Previous experience in customer support or technical support role  

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act  

  • Previous experience in a Call Center  

  • Familiarity with CRM systems and practices  

  • Spanish Bilingual, a plus

Apply