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Remote English Speaking Customer Service Jobs in Raleigh, NC

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote English Speaking Customer Service information

See Raleigh, NC salary details

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$18

$26

How much do remote english speaking customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote english speaking customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Remote English Speaking Customer Service vs Remote English Speaking Technical Support?

AspectRemote English Speaking Customer ServiceRemote English Speaking Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, online chat, email supportCall centers, online chat, email; may involve troubleshooting tools
Employer & Industry UsageRetail, e-commerce, service providersIT, software, electronics companies
Common Search & Comparison IntentCustomer service roles, remote support jobsTechnical support roles, troubleshooting jobs

Remote English Speaking Customer Service focuses on assisting customers with inquiries, orders, and general support, while Remote English Speaking Technical Support involves resolving technical issues and troubleshooting products or software. Both roles require strong communication skills and are common in remote work environments, but technical support demands more technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a remote English speaking customer service representative?

To thrive as a Remote English Speaking Customer Service Representative, you need excellent verbal and written English communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is usually required. Strong active listening, patience, and adaptability help you stand out in addressing diverse customer needs. These skills and tools ensure efficient, empathetic service and customer satisfaction in a virtual work environment.

What are some common challenges faced by remote English speaking customer service representatives, and how can they be addressed?

Remote English-speaking customer service representatives often face challenges such as maintaining clear communication across digital channels, managing time zones, and staying connected with their team. To address these, it’s important to develop strong written communication skills, use collaboration tools effectively, and establish a structured daily routine. Regular virtual team meetings and feedback sessions can also help foster a sense of community and ensure alignment on customer service goals.

What is a remote English speaking customer service representative?

A Remote English Speaking Customer Service job involves assisting customers with their inquiries, issues, or complaints via phone, email, chat, or other online platforms, all while working from a remote location such as your home. Employees in this role need to have strong communication skills in English and be able to troubleshoot problems or provide information efficiently. The job often requires a reliable internet connection, a quiet workspace, and good customer service skills. It is popular because it offers flexibility and the ability to work from anywhere.
What are the most commonly searched types of English Speaking Customer Service jobs in Raleigh, NC? The most popular types of English Speaking Customer Service jobs in Raleigh, NC are:
What are popular job titles related to Remote English Speaking Customer Service jobs in Raleigh, NC? For Remote English Speaking Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote English Speaking Customer Service jobs in Raleigh, NC look for? The top searched job categories for Remote English Speaking Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote English Speaking Customer Service jobs? Cities near Raleigh, NC with the most Remote English Speaking Customer Service job openings:
Remote English Speaking Customer Service jobs near you
Infographic showing various Remote English Speaking Customer Service job openings in Raleigh, NC as of June 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Contract. Highlights an 51% Physical, 3% Hybrid, and 46% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Remote Customer Service Specialist

ForgeFit

Raleigh, NC • On-site, Remote

$16.50 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply