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Remote Engineering Technician Jobs in Riverside, CA

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day ... Route unassigned tickets & act as liaison between receptionists & technician pool * Success is ...

Tetra Tech

Property Condition Assessor

Irvine, CA · On-site +1

$20.50 - $26.75/hr

Our industry-leading experts in engineering and consulting are committed to driving positive change ... a remote work arrangement, but the candidate must reside within 40 miles of one of the local ...

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All JobsRemote Engineering Technician JobsRemote Engineering Technician Jobs in Riverside, CA

Remote Engineering Technician information

See Riverside, CA salary details

$33.9K

$65.7K

$99.6K

How much do remote engineering technician jobs pay per year?

As of Jul 5, 2026, the average yearly pay for remote engineering technician in Riverside, CA is $65,702.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $75,100.00 per year, depending on experience, location, and employer.

What are Remote Engineering Technicians?

Remote Engineering Technicians are skilled professionals who assist with the installation, maintenance, troubleshooting, and repair of technical systems and equipment from a remote location. They use digital tools and communication technologies to support field engineers, guide on-site personnel, and resolve technical issues without being physically present. These technicians often work in industries like manufacturing, telecommunications, or IT, helping reduce downtime and improving efficiency by providing expert support remotely.

What is the difference between Remote Engineering Technician vs Remote Engineering Assistant?

AspectRemote Engineering TechnicianRemote Engineering Assistant
Required CredentialsAssociate degree or technical certification, relevant technical skillsHigh school diploma or equivalent, basic technical knowledge
Work EnvironmentPerforming technical tasks, troubleshooting, and equipment testing remotelySupporting engineering teams, data entry, and administrative tasks remotely
Employer & Industry UsageManufacturing, telecommunications, electronics companiesEngineering firms, construction, manufacturing companies

Remote Engineering Technicians focus on technical troubleshooting, testing, and supporting engineering projects, requiring technical certifications. Remote Engineering Assistants typically handle administrative and support tasks, with less technical training. Both roles are remote, but the Technician role involves more hands-on technical work.

What are the key skills and qualifications needed to thrive as a Remote Engineering Technician, and why are they important?

To thrive as a Remote Engineering Technician, you need a solid background in engineering principles, troubleshooting, and technical problem-solving, typically supported by an associate degree or relevant certification. Familiarity with diagnostic software, remote monitoring tools, and computerized maintenance management systems (CMMS) is commonly required. Strong communication, time management, and self-motivation are crucial soft skills for collaborating with teams and handling tasks independently. These competencies ensure efficient support, minimal downtime, and reliable technical solutions in remote work environments.

How do Remote Engineering Technicians typically collaborate with on-site teams to ensure project success?

Remote Engineering Technicians often use digital collaboration tools, such as video conferencing, project management software, and cloud-based documentation, to stay closely connected with on-site engineers and project managers. Regular check-ins and clear communication protocols are key to overcoming the challenges of not being physically present. While troubleshooting or providing technical support, remote technicians may guide on-site staff via live video or detailed instructions, ensuring issues are resolved efficiently. Building strong relationships with team members and maintaining flexibility in work hours can also help bridge time zone differences, leading to successful project outcomes.
What are the most commonly searched types of Engineering Technician jobs in Riverside, CA? The most popular types of Engineering Technician jobs in Riverside, CA are:
What are popular job titles related to Remote Engineering Technician jobs in Riverside, CA? For Remote Engineering Technician jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Engineering Technician jobs in Riverside, CA look for? The top searched job categories for Remote Engineering Technician jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Engineering Technician jobs? Cities near Riverside, CA with the most Remote Engineering Technician job openings:
Remote Engineering Technician jobs near you

IT Support Supervisor

Shield

Anaheim, CA • On-site, Remote

$80K - $90K/yr

Full-time

Posted 24 days ago

Job description

IT Support Supervisor
Department: Managed Services
Employment Type: Full Time
Location: IronOrbit - Remote
Compensation: $80,000 - $90,000 / year
Description
Supervises the day-to-day operations of the IT Services Support Team. Identifies, researches, & resolves complex technical problems by coaching Level I/II teams and escalating incidents to Engineering team. Creates and maintains support documentation & adheres to department processes & procedures (SOP's). Documents, tracks, & monitors problems through the CRM to ensure customer Service Level Agreements (SLAs) are met. Assists Manager with Level I/II onboarding and skills development as needed. The IT Escalation Supervisor may need to work directly with clients when necessary to ensure customer satisfaction.
This position will work a standard schedule of Monday - Friday from 11:00AM - 8:00PM EST, with some exceptions to this schedule on an as-needed basis.
Key Responsibilities
Employee Supervision
  • Assist Managers with Setting Task Assignments & Priorities for Level I/II
  • Actively Rotate Between Team/Queues - coaching/escalating for Level I/II
  • Leading Team by Example - model behaviors & work practices
  • Assist with Onboarding new hires & Cross-Training of Level I/II
  • Assist Managers with Maintaining Staff Scheduling
  • Success is measured against team performance % of ticket escalations

CRM Management
  • Actively Manage Issue Escalations during shift
  • Provide Daily Shift Change Status Reports to Manager
  • Review all open tickets with Manager in CRM during shift & assist with resource assignments when necessary
  • Route unassigned tickets & act as liaison between receptionists & technician pool
  • Success is measured against team performance % of ticket reopens

Customer Management
  • Meeting customer SLA's
  • Follow-up If Necessary or to Build Relationship
  • Issue Survey and Drive Response Rate
  • Review relationship & provide Sale Lead Opportunities when possible
  • Success is measured against team performance % SLA compliance

Skills, Knowledge & Expertise
Education:
o Preferred - Associate's degree in Information Technology or a related field
o Mandatory - High School diploma or equivalent
Minimum Experience:
o 7+ years of experience in IT working as a lead/senior IT support role or engineer
Certifications:
o Minimum (2): A+, Network+, Server+, Security+, etc...
o Minimum (1): MCSE, CCENT/CCT, VCP6
Expertise:
  • Strong diverse technical background showing progressive growth in responsibilities and duties including team lead/mentoring
  • Technical Skills must exceed that of Level I and Level II support staff.
  • Experience and able to present examples of leading teams & empowering team members to achieve professional growth
  • Highly self-motivated & directed
  • Keen attention to detail
  • Proven analytical and problem solving abilities
  • Ability to effectively prioritize and execute tasks in a high pressure environment
  • Exceptional customer service orientation
  • Strong oral and written communication skills

Working Conditions
Monitoring the CRM support queue over the weekend to make sure tickets are being handled as expected. Job requires occasional after hour and weekend escalation management and support. Client onsite work could be required on a project or emergency basis.

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