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Remote Encova Jobs (NOW HIRING)

Encova Insurance

Collaboration Administrator

Charleston, WV · On-site +1

$55K - $88K/yr

... remote depending on the role We believe that happy, healthy associates are the foundation of great work. Join us and thrive both professionally and personally. Encova Insurance is an EOE/E-Verify ...

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Remote Encova information

What is a remote Encova job?

Remote Encova jobs refer to employment opportunities offered by Encova Insurance that allow employees to work from locations outside of a traditional office setting, typically from home. These positions utilize digital communication and collaboration tools to support teamwork and productivity, while providing flexibility in work environment. Remote roles at Encova may include positions in claims, customer service, IT, underwriting, and more. These opportunities cater to individuals seeking work-life balance and the ability to perform their job duties without commuting to a physical office.

What skills and qualifications are needed to thrive as a remote claims adjuster at Encova?

To thrive as a Remote Claims Adjuster at Encova, you need strong analytical skills, attention to detail, and a background in insurance or a related field, typically supported by a relevant degree or claims adjuster license. Familiarity with claims management systems, estimating software (like Xactimate), and Microsoft Office Suite is often required. Excellent communication, negotiation, and time management skills are crucial for effectively handling claims and interacting with clients remotely. These skills ensure accurate claim assessments, efficient workflow, and positive customer experiences in a remote work environment.

How does working remotely as an Encova employee impact communication and collaboration with your team?

As a remote Encova employee, you'll rely heavily on digital communication tools such as email, video conferencing, and instant messaging to stay connected with your team. The company fosters a culture of collaboration by scheduling regular virtual meetings and encouraging open lines of communication. While working remotely can present challenges like time zone differences or fewer face-to-face interactions, strong organizational support and clear processes help ensure everyone stays aligned. Employees are encouraged to proactively reach out and participate in collaborative projects to maintain a cohesive work environment.

What is the difference between Remote Encova vs Remote Claims Adjuster?

AspectRemote EncovaRemote Claims Adjuster
CredentialsAdjuster license, relevant insurance certificationsAdjuster license, insurance certifications
Work EnvironmentRemote, insurance company officesRemote, insurance industry
Industry UsageInsurance provider, corporate rolesInsurance claims processing
Job FocusInsurance policy management, customer serviceEvaluating claims, determining payouts

Remote Encova refers to a broader corporate role within the insurance industry, often involving policy management and customer service. In contrast, a Remote Claims Adjuster specifically focuses on evaluating insurance claims remotely. While both roles require similar certifications and work in the insurance sector, their primary responsibilities differ, with claims adjusters concentrating on claims evaluation and Encova roles encompassing broader insurance operations.

What cities are hiring for Remote Encova jobs?

Cities with the most Remote Encova job openings:

What are the most commonly searched types of Encova jobs?

The most popular types of Encova jobs are:

What states have the most Remote Encova jobs?

States with the most job openings for Remote Encova jobs include:

What job categories do people searching Remote Encova jobs look for?

The top searched job categories for Remote Encova jobs are:

Remote Encova jobs near you
Infographic showing various Remote Encova job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 56% Physical, 12% Hybrid, and 32% Remote job distribution.

Collaboration Administrator

Encova Insurance

Charleston, WV • On-site, Remote

$55K - $88K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

The salary range for this job posting is $55,132.00 - $88,210.00 annually + bonus + benefits. Pay Type: Salary

The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process.

Start your IT career with Encova Insurance as an End User Compute Collaboration Administrator. In this hybrid role based in Charleston, WV, your work will support our collaboration tools that keep our business connected. Working alongside technology professionals, you'll develop valuable technical skills while contributing to projects that support associates across the organization.

Are you a Referral?

If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.

Unique residence requirements are listed in each job posting, please review closely for details.

Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:

Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.

The End User Compute CollaborationAdministratorprovides supportofthe Workplace Services footprint within the Encova enterprise.This is anentry leveltechnical role, servingas anadministratorto learn and supportcollaborationsystems.
TheCollaborationAdministratorwillsupport andmaintaincollaborationsystems and solutions.Responsible forbasic technical supportof teams/project.Key to the success of this role isto learn from and support team memberswithin the department, division, and company.
ESSENTIAL FUNCTIONS:
  • Learn and developa technical aptitude for technology, as it related tocollaborationenvironments
  • Learn and develop atechnical understanding of virtualization andcloud-basedcollaborationtechnologies
  • Build anoverall technical aptitude for technology and information technology principles
  • Assistothers intechnical projectteam(s)both local and remote
  • Developandprovidethe ability to serve asMicrosoft Teamsengineer, as it relates to theend userenvironment (other co-product owner isAD Governance, as it relates to theMicrosoft Tenantfootprint and larger scope).
  • Develop and provide support forMicrosoft Teamsphone system and endpoints
  • Develop and provide support for Genesys and WebRTC systems
  • Develop andprovidethe ability to serve asOpenTextXMediusfax systems
  • Executethe completion ofbasictasks and phases of projectsandclient-basedcollaboration systemsupport.
  • Ensurethat deployment standards are met byfollowingsolution/projectteamscope documentation.
  • Participate inknowledge transferfrom other workplace services associates to enhanceone'sabilities to complete technical tasks.
  • Develop an understanding oftechnical systems analysis and design
  • Providefeedback withconsulting support and technical topics
  • Assistintechnical activities leading to the resolution of businessapplicationand technical problems.
  • Abide bycurrentEncovadivision and department standards
  • Develop an understandingontheeffects of company decisions on the systems, includingnewproject charters.
  • Ability to be coached, mentored byteammembersto aid in career development.
  • Develop an understandinginprojecting software and hardware requirements and budgets, including review of contracts and associated assets.
OTHER FUNCTIONS:
  • Process Request, Incident and Problem tickets as well asparticipateinsupport activities
  • Complete basic tasks assigned by other teammembersthat are workingwith business stakeholders and product vendors to design integrations to desired systems.
  • Learn and supportnew tools, technologies, and processes to continuously improve software and software delivery.
  • Process and completebasicprojecttasks and providestatus updates
  • Adhere to Encova IT principles, High Availability, Least Privilege,Customer Service,etc.
  • Gainawareness of currenttechnologytrends and compliance regulations.
  • Engage in sharedknowledge and providedcross trainingsessionswith other members of the team.
  • Perform other duties as assigned.
KNOWLEDGE. SKILLS AND EXPERIENCE:
  • This individual will beanentry level administratoraround singledomainfocusas it relates toPhone systems, Faxing, Microsoft Teams, WebRTC,virtualization, cloud technologies, ITprocessesand regulatory compliance. They will be working proactively toparticipatein thesupport of customer facing solutionstoenable and protectour organizationand reputation.
  • 3years of IT experience preferred
  • Associatesdegree with a major in computer information systems or engineeringpreferred or equivalent work experience.
  • General understanding indeployment and implementation project teamsprocedures
  • Highly motivated and ambitious, excellent communication skills, creative & criticalthinker.
  • GeneralIT engineeringunderstanding, such as operating systems,Fax Solutions,servers, virtualization, cloud technologies (SaaS, IaaS, PaaS)
  • General understanding ofdesigning, testing, and deploying enterprise applications for production and other environments.
  • Basic understanding ofcollaboration products,Microsoft Teams,Genesysand WebRTC
  • Effective customer service skills, including active listening, conflict resolution, decision making, and negotiation
  • Effective verbal, phone, written, and interpersonal communication skills
  • Quick to adapt and eager to learn
  • Able to lift 40 pounds and perform physical tasks related to moving and installing technology related equipment
  • Ability to work overtime as needed
  • Basic technical, analytical, and troubleshooting skills
  • Industry and vendor certifications a plus
This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.

Ready to join our team?
At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating, and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential.

What you can expect from us

In addition to a competitive compensation package, we offer a comprehensive benefits package designed to support the well-being and growth of our associates. Available benefits (subject to any policy or plan changes) include, but are not limited to:

  • Health, Dental & Vision Insurance

  • Company-provided life and income protection plans

  • Eligibility to participate in a company incentive bonus program

  • 401(k) Retirement Plan - 100% company match up to 7% on annual salary

  • Paid Time Off, Paid Holidays, and Floating Holidays

  • Flexible Work Arrangements - Hybrid and remote depending on the role

We believe that happy, healthy associates are the foundation of great work. Join us and thrive both professionally and personally.

Encova Insurance is an EOE/E-Verify employer.

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